487 support service manager jobs at 314 companies in Apache Junction, AZ
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IM Service Support Manager
Glendale, Arizona, United States
$109k-$192k/yrHybridFull Time
Global Credit Union: Member-owned financial cooperative providing banking and lending services.
5+ YOE3+ MgmtBachelor's in IT or equivalent experience,5+ years IT service delivery experience,3+ years leadership in support functions,ITIL familiarity,experience with Service Desk/Problem/Change/Major Incident,ability to work with Agile teams,and on-call availability.
Osaic: Provides wealth management services to independent financial advisors.
8+ YOE5+ Mgmt8+ years support experience, 5+ years management; high school diploma required (BA preferred); strong communication, advisor-facing experience, knowledge of retirement plans and brokerage operations; Series 7 and Series 24 preferred.
Osaic: Wealth management platform for independent financial professionals
8+ YOE5+ MgmtMinimum 8 years support experience and 5 years management; strong advisor-facing service skills, excellent communication, knowledge of retirement plans and brokerage operations; CRM/Salesforce and FINRA Series 7/24 preferred; bachelor\u0002s preferred.
Alliance Defending Freedom: Protects religious freedom and free speech through legal advocacy.
5+ YOE2+ MgmtBachelor's or equivalent,5+ years desktop/systems support or IT service management,2+ years supervisory experience,experience with Microsoft/Linux/Windows/iOS,AI-assisted tools familiarity,ability to travel.
Phoenix or Irvine or Liberty Lake or Roseburg or Tacoma
$81k-$115k/yrOnsiteFull Time
Columbia BankNASDAQ: COLB: Commercial and consumer banking services in the Western United States.
7+ YOE7+ Mgmt7+ years lending or bank operations experience, 7+ years supervisory/management experience, knowledge of loan documentation/servicing, strong leadership, project management, and communication skills.
CenturiNYSE: CTRI: Provides infrastructure services for electric and natural gas utilities.
8+ YOE5+ Mgmt8+ years IT support experience,5+ years leadership,strong ITSM/ITIL knowledge,experience managing high-volume service desk operations and SLAs/KPIs,proficiency with ServiceNow or Jira.
SungrowShenzhen Stock Exchange: 300274: Manufactures solar inverters and energy storage systems for clean power.
3+ YOE3+ years managing ServiceNow (ITSM/ITOM/ITAM), ServiceNow implementation experience, ITIL 4 Foundation and CSA (or ability to obtain), leadership and communication skills, ISO 27001/SOC 2 support experience.
ServiceNow, ITSM, ITOM, ITAM, Discovery, Service Mapping, CMDB, Event Management, Operational Intelligence, Service Catalog, Knowledge Management, ISO 27001, SOC 2
Phoenix Pumps: Provider of industrial fluid handling and pumping systems.
Strong communication, attention to detail, basic computer/Excel proficiency, ability to manage multiple tasks, and willingness to learn ERP (P21). Early-career candidates and customer-service backgrounds encouraged.
Atlanta or Little Rock or Omaha or Scottsdale or Washington
$105k-$130k/yrHybridFull Time
Kutak Rock: A national law firm providing business, finance, and litigation legal services.
5+ YOE5+ years KM experience in a law firm, bachelor’s required; SharePoint intranet publishing and KM platform experience; familiarity with legal AI and analytics; strong project management and stakeholder engagement skills.
The Kroger Co.NYSE: KR: Operates supermarkets, pharmacies, and jewelry stores across America.
High school diploma or equivalent, computer proficiency, basic math, ability to read technical instructions, and customer service, cash-handling, bookkeeping, and conflict-management skills.
RevSpring: Provides patient engagement and payment solutions for healthcare providers.
2+ YOEProvide client-facing account support, manage projects and change requests, use CRM and web tools, communicate with cross-functional teams; 2+ years customer service experience and bachelor's degree or equivalent.
US LBM: Distributes specialty building materials for residential and commercial construction.
1+ YOECoordinating installation and service schedules, maintaining service database, reporting status, ordering parts, invoicing, and providing customer support. High school diploma and 1+ years office or millwork experience preferred.
CumminsNYSE: CMI: Manufacturer of diesel engines and power generation systems.
Provide customer-facing service support, create and manage work orders, use electronic diagnostic/service tools, administer warranty claims, strong communication and problem-solving; high school diploma or equivalent required.
Ovation Holdings: Provides integrated maintenance and flow control industrial solutions.
Strong communication and organizational skills, basic computer and Excel proficiency, attention to detail, ability to manage multiple tasks, and willingness to learn ERP (P21).
Fort Mill or Charlotte or San Diego or Austin or Tempe
$31-$51/hrOnsiteFull Time
LPL FinancialNASDAQ: LPLA: Provides wealth management and brokerage services to financial advisors.
2+ YOE2+ years in financial services or client-facing role, ability to travel 50-60%, strong presentation and communication skills, proficiency with Microsoft Word/Excel/PowerPoint/Outlook and Salesforce.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, minimum 1 year management experience, strong communication, multitasking, cash handling, merchandising, and customer service skills.
Head of Technology Support, Amazon Studios TechOps & Support
Tempe, Arizona, United States
$143k-$193k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ MgmtRequires 5+ years managing technical teams and managers, global 24/7 support operations, mission-critical services, IT environments, hiring and developing high-performing teams, and engineering operations management.
Edward Jones: Offers investment management and financial planning through local branches.
3+ YOE3+ years in financial services/operations/product support or business analysis; bachelor\u0002s preferred; strong project management, requirements gathering, testing, analytical, communication, and stakeholder management skills.
Abacus: Global provider of managed IT and cybersecurity services.
2+ YOE2+ years customer service experience, ticket triage/management familiarity, ability to call clients, type 50 WPM, associate degree in computer-related field preferred.