219 service excellence manager jobs at 141 companies in Kettering, OH
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Service Manager
West Chester Township, Ohio, United States
OnsiteFull Time
Trek Bicycle: Designs, manufactures, and retails bicycles and related cycling gear.
3+ YOE3+ years bicycle service center experience, leadership and communication skills, ability to manage workflow, staff, KPIs, and deliver excellent customer service; willingness to attend vendor training.
Logan Services: Provides residential heating, air conditioning, and plumbing services.
3+ YOE3+ years customer service or call center management, coaching and team development, KPI analysis, performance improvement, strong communication, proficiency with Microsoft Excel/Word/PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
RH Aero Systems: Supplies aviation ground support equipment and engine maintenance tooling.
5+ YOE5+ years account management or customer support experience, bachelor’s degree preferred, aerospace or industrial B2B experience preferred, strong communication, conflict resolution, MS Excel and ERP (Epicor) proficiency.
Precisional: Provides precision measurement and data solutions for infrastructure.
Experience in customer service, sales support, order management or related roles; strong communication, organization, CRM/ERP and Microsoft Office proficiency; comfortable with outbound calls and relationship building.
Weiss Technik North America: Manufacturer of environmental test chambers and simulation systems.
1+ YOEHigh school diploma/GED required; 1+ years experience; leadership and relationship management; field service troubleshooting; knowledge of MRP and CSZ product line; proficiency with Visual Manufacturing, CRM, Industrial Engineering Drives, Microsoft Outlook/Word/Excel.
Visual Manufacturing, CRM, Industrial Engineering Drives, Microsoft Outlook, Microsoft Word, Microsoft Excel, MRP
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
1+ YOECoordinate service execution, dispatch technicians, schedule resources, strong customer service, Excel/Word/Outlook proficiency, 1+ year related experience (or 3 years with HS), HVAC/EMS knowledge preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows, Energy Management Systems
System Ceramics: Manufactures industrial machinery and automation for ceramic production.
4+ YOEBachelor's or equivalent; 4–12 years client/portfolio/engineering management; strong technical aptitude for packaging machinery; Microsoft Word/Excel/Outlook proficiency; excellent communication; willing to travel 25–35%.
Koenig Equipment: A family-owned equipment dealership serving agriculture, lawn & garden, and construction customers.
Dealership service experience, strong time-management and interpersonal skills, proficiency with dealership systems and Microsoft Word/Excel/Outlook, basic mechanical knowledge, ability to lift 50 lbs.
IntelliDealer, Microsoft Word, Microsoft Excel, Microsoft Outlook
Copeland: Provides compression and control solutions for climate technologies.
Bachelor's degree or equivalent experience; project coordination/management or technical field service experience; Microsoft Office (Excel, Outlook, PowerPoint) proficiency; ability to travel up to 25%; PMO/process adherence and customer-facing skills.
Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, S&OP, PMO
Emery Oleochemicals: Manufacturer of natural-based specialty chemicals and oleochemicals.
1+ YOEHigh school diploma, 1+ years customer service or order management experience (manufacturing/chemical preferred); strong communication, Excel/Word and ERP experience; able to work overtime and handle multiple priorities.
Customer Service Manager - State Farm Agent Team Member
Cincinnati or Batavia
OnsiteFull Time
Jeff J. Knight Agency: Independent contractor agent offering insurance and financial services
Excellent communication; enthusiastic about insurance; people-oriented; organized; self-motivated; detail oriented; team player; license required; available to work at least 30 hours per week.
The Fresh Market: Premium specialty grocery retailer offering fresh and prepared foods.
1+ Mgmt1+ years progressive management experience in retail/hospitality, leadership and coaching skills, excellent communication, ability to work flexible schedule, basic POS and Microsoft Office proficiency, must be 21+.
POS systems, scheduling tools, Microsoft Office Suite
PERRY proTECH: An employee-owned providing service and parts delivery to optimize customer operations.
Detail-oriented, strong technical and time-management skills, excellent communication, customer-service focus, team support experience; troubleshooting or mechanical experience a plus.
Baerlocher: Global manufacturer of chemical additives and plastic stabilizers.
2+ YOEHigh School Diploma with 2+ years of relevant experience; highly organized and detail-oriented; excellent written/verbal communication; able to manage multiple priorities; proactive in problem solving.
Butler County Regional Transit Authority: Public transportation and paratransit provider for Butler County residents.
2+ YOEHigh school diploma, 2+ years as service writer/planner/scheduler, proficiency with maintenance management software, strong Excel and Outlook skills, valid driver license, effective communication, and ability to lift up to 25 lbs.
Eptura Asset, Fleetio, Trapeze, RTA Fleet, Microsoft Excel, Microsoft Outlook
Wood Dale or Lenexa or Denver or Cincinnati or Schaumburg
$80k-$100k/yrRemoteFull Time
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
5+ YOE5+ years project management, 3+ years customer service, knowledge of clinical lab operations/onboarding, strong Excel/PowerPoint skills, experience with Smartsheet and PM tools, strong communication and continuous-improvement mindset.
Microsoft Excel, Microsoft PowerPoint, Smartsheet, Microsoft Word, Microsoft Lists, Microsoft Forms, Salesforce
Bluegrass Pizza: Operates Pizza Hut franchise restaurant locations.
Experienced restaurant or retail manager with skills in hiring, training, team development, P&L management, food safety, marketing, and delivering excellent guest service.