219 service excellence manager jobs at 141 companies in Kettering, OH

1mo
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Service Manager
West Chester Township, Ohio, United States
OnsiteFull Time
Trek Bicycle
Trek Bicycle: Designs, manufactures, and retails bicycles and related cycling gear.
3+ YOE3+ years bicycle service center experience, leadership and communication skills, ability to manage workflow, staff, KPIs, and deliver excellent customer service; willingness to attend vendor training.
1mo
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Customer Service Manager
Dayton, Ohio, United States
$60k/yr OnsiteFull Time
Logan Services
Logan Services: Provides residential heating, air conditioning, and plumbing services.
3+ YOE3+ years customer service or call center management, coaching and team development, KPI analysis, performance improvement, strong communication, proficiency with Microsoft Excel/Word/PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2w
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Customer Service Manager, Aftermarket Service
Mason, Ohio, United States
OnsiteFull Time
RH Aero Systems
RH Aero Systems: Supplies aviation ground support equipment and engine maintenance tooling.
5+ YOE5+ years account management or customer support experience, bachelor’s degree preferred, aerospace or industrial B2B experience preferred, strong communication, conflict resolution, MS Excel and ERP (Epicor) proficiency.
Epicor, Microsoft Excel, Microsoft Office
2w
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Customer Service Manager, Aftermarket Service
Mason, Ohio, United States
OnsiteFull Time
RH Aero Systems
RH Aero Systems: Manufactures specialized tooling and ground support equipment for aviation.
5+ YOE5+ years account management/customer support experience; bachelor’s degree preferred; experience in industrial B2B (aerospace preferred); strong interpersonal, conflict-resolution, multitasking, and Excel skills; ERP experience.
Epicor, Microsoft Office, Microsoft Excel
3w
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Customer Excellence & Sales Support Specialist
Vandalia, Ohio, United States
OnsiteFull Time
Precisional
Precisional: Provides precision measurement and data solutions for infrastructure.
Experience in customer service, sales support, order management or related roles; strong communication, organization, CRM/ERP and Microsoft Office proficiency; comfortable with outbound calls and relationship building.
CRM, ERP, Microsoft Office, Salesforce
2mo
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Regional Service Coordinator
Cincinnati, Ohio, United States
OnsiteFull Time
Weiss Technik North America
Weiss Technik North America: Manufacturer of environmental test chambers and simulation systems.
1+ YOEHigh school diploma/GED required; 1+ years experience; leadership and relationship management; field service troubleshooting; knowledge of MRP and CSZ product line; proficiency with Visual Manufacturing, CRM, Industrial Engineering Drives, Microsoft Outlook/Word/Excel.
Visual Manufacturing, CRM, Industrial Engineering Drives, Microsoft Outlook, Microsoft Word, Microsoft Excel, MRP
4w
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Service Coordinator II
Dayton, Ohio, United States
$60k-$77k/yr HybridFull Time
Trane Technologies
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
1+ YOECoordinate service execution, dispatch technicians, schedule resources, strong customer service, Excel/Word/Outlook proficiency, 1+ year related experience (or 3 years with HS), HVAC/EMS knowledge preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows, Energy Management Systems
2mo
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Service Planner I
Cincinnati, Ohio, United States
OnsiteFull Time
Cincinnati Metro
Cincinnati Metro: Provides public bus and paratransit services in Greater Cincinnati.
0.5+ YOEBachelor's in urban planning/geography required; 6–12 months transportation/transit planning experience; advanced ArcGIS and Microsoft Excel skills; strong communication, analysis, and project management abilities.
GIS, ArcGIS, Microsoft Excel, Automated Passenger Counting (APC)
3w
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R.A. Jones Customer Service Portfolio Manager
Covington or Davenport
HybridFull Time
System Ceramics
System Ceramics: Manufactures industrial machinery and automation for ceramic production.
4+ YOEBachelor's or equivalent; 4–12 years client/portfolio/engineering management; strong technical aptitude for packaging machinery; Microsoft Word/Excel/Outlook proficiency; excellent communication; willing to travel 25–35%.
Microsoft Word, Microsoft Excel, Outlook
1mo
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Service Writer
Franklin, Ohio, United States
OnsiteFull Time
Koenig Equipment
Koenig Equipment: A family-owned equipment dealership serving agriculture, lawn & garden, and construction customers.
Dealership service experience, strong time-management and interpersonal skills, proficiency with dealership systems and Microsoft Word/Excel/Outlook, basic mechanical knowledge, ability to lift 50 lbs.
IntelliDealer, Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Project Manager
Kennesaw or St. Louis or Bentonville or Sidney
HybridFull Time
Copeland
Copeland: Provides compression and control solutions for climate technologies.
Bachelor's degree or equivalent experience; project coordination/management or technical field service experience; Microsoft Office (Excel, Outlook, PowerPoint) proficiency; ability to travel up to 25%; PMO/process adherence and customer-facing skills.
Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, S&OP, PMO
4w
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Customer Service Rep
Cincinnati, Ohio, United States
OnsiteFull Time
Emery Oleochemicals
Emery Oleochemicals: Manufacturer of natural-based specialty chemicals and oleochemicals.
1+ YOEHigh school diploma, 1+ years customer service or order management experience (manufacturing/chemical preferred); strong communication, Excel/Word and ERP experience; able to work overtime and handle multiple priorities.
Microsoft Excel, Microsoft Word, ERP
2mo
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Customer Service Manager - State Farm Agent Team Member
Cincinnati or Batavia
OnsiteFull Time
Jeff J. Knight Agency
Jeff J. Knight Agency: Independent contractor agent offering insurance and financial services
Excellent communication; enthusiastic about insurance; people-oriented; organized; self-motivated; detail oriented; team player; license required; available to work at least 30 hours per week.
2w
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Guest Service Lead
Cincinnati, Ohio, United States
$15-$16/hr OnsiteFull Time
The Fresh Market
The Fresh Market: Premium specialty grocery retailer offering fresh and prepared foods.
1+ Mgmt1+ years progressive management experience in retail/hospitality, leadership and coaching skills, excellent communication, ability to work flexible schedule, basic POS and Microsoft Office proficiency, must be 21+.
POS systems, scheduling tools, Microsoft Office Suite
1w
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Entry-Level Service Trainee
Dayton, Ohio, United States
OnsiteFull Time
PERRY proTECH
PERRY proTECH: An employee-owned providing service and parts delivery to optimize customer operations.
Detail-oriented, strong technical and time-management skills, excellent communication, customer-service focus, team support experience; troubleshooting or mechanical experience a plus.
2mo
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Customer Service Representative
Cincinnati, Ohio, United States
$50k-$60k/yr OnsiteFull Time
Baerlocher
Baerlocher: Global manufacturer of chemical additives and plastic stabilizers.
2+ YOEHigh School Diploma with 2+ years of relevant experience; highly organized and detail-oriented; excellent written/verbal communication; able to manage multiple priorities; proactive in problem solving.
Microsoft Office, SAP
3w
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Fleet Service Writer & Maintenance Scheduler
Hamilton, Ohio, United States
OnsiteFull Time
Butler County Regional Transit Authority
Butler County Regional Transit Authority: Public transportation and paratransit provider for Butler County residents.
2+ YOEHigh school diploma, 2+ years as service writer/planner/scheduler, proficiency with maintenance management software, strong Excel and Outlook skills, valid driver license, effective communication, and ability to lift up to 25 lbs.
Eptura Asset, Fleetio, Trapeze, RTA Fleet, Microsoft Excel, Microsoft Outlook
3w
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Project Manager (Hospital and Health Systems)
Wood Dale or Lenexa or Denver or Cincinnati or Schaumburg
$80k-$100k/yr RemoteFull Time
Quest Diagnostics
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
5+ YOE5+ years project management, 3+ years customer service, knowledge of clinical lab operations/onboarding, strong Excel/PowerPoint skills, experience with Smartsheet and PM tools, strong communication and continuous-improvement mindset.
Microsoft Excel, Microsoft PowerPoint, Smartsheet, Microsoft Word, Microsoft Lists, Microsoft Forms, Salesforce
2mo
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General Manager
Sidney, Ohio, United States
OnsiteFull Time
Bluegrass Pizza
Bluegrass Pizza: Operates Pizza Hut franchise restaurant locations.
Experienced restaurant or retail manager with skills in hiring, training, team development, P&L management, food safety, marketing, and delivering excellent guest service.
1mo
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Cash Manager
Dayton, Ohio, United States
$17-$20/hr OnsiteFull Time
Chick-fil-A
Chick-fil-A: Quick-service restaurant chain specializing in chicken sandwiches.
Prior quick-service restaurant leadership, accurate cash handling, hospitality/customer-first mindset, excellent time management, open availability.