789 service excellence manager jobs at 408 companies in Ohio
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Regional Service Excellence Manager (Perrysburg, OH, US)
Perrysburg, Ohio, United States
OnsiteFull Time
HiabNasdaq Helsinki: HIAB: Manufactures and services on-road load handling equipment and cranes.
7+ YOEUniversity degree in Business/Engineering, Lean Six Sigma Black Belt preferred, 7+ years in operational excellence or service operations, experience with Hoshin Kanri, VSM, Daily Visual Management, A3, kaizen facilitation, IT/IS proficiency, willing to travel 30–50%.
Hoshin Kanri, Lean Six Sigma, Value Stream Mapping, Daily Visual Management, A3, Kaizen
Senior Manager, Operational Excellence – Service Sales
Westerville or India or United Kingdom
OnsiteFull Time
VertivNYSE: VRT: Provides critical power and cooling for data centers.
7+ YOEBachelor's degree required,7+ years in operational excellence/commercial/service/sales operations, advanced Excel/PowerPoint/Word skills, strong analytics, project management, stakeholder alignment, and ability to travel up to 25%.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, CRM, ERP, Business intelligence, pipeline management, sales reporting tools
Brewer-Garrett: Provides energy-efficient mechanical systems and facilities management services.
3+ YOE3+ years relevant experience managing service operations or accounts; HVAC/building services knowledge; leadership of technicians; strong communication, analytical, budgeting, and forecasting skills; Microsoft Office/Excel proficiency.
Trek Bicycle: Designs, manufactures, and retails bicycles and related cycling gear.
3+ YOE3+ years bicycle service center experience, leadership and communication skills, ability to manage workflow, staff, KPIs, and deliver excellent customer service; willingness to attend vendor training.
Creative Dining Services: Manages personalized dining and hospitality programs for diverse organizations.
3+ YOE3+ MgmtRequires three years of management and leadership experience with teams of 20 or more, proficiency in Microsoft Word, Excel, and PowerPoint, and ServSafe certification; hospitality degree preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Logan Services: Provides residential heating, air conditioning, and plumbing services.
3+ YOE3+ years customer service or call center management, coaching and team development, KPI analysis, performance improvement, strong communication, proficiency with Microsoft Excel/Word/PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Mayfield Heights or Alabama or Arkansas or Arizona or Colorado or Connecticut or Delaware or Florida or Georgia or Hawaii or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Jersey or New Mexico or New York or North Carolina or North Dakota or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$80k-$100k/yrOnsiteFull Time
Multiplex: Manufacturer of commercial beverage dispensing and cooling systems.
Manage and lead customer service teams; strong customer-service orientation, organizational and interpersonal skills; knowledge of Cleveland products, logistics, QADEE/ERP preferred; proficient with Microsoft Outlook, Excel, Word, PowerPoint, Teams.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, QADEE, ERP
RH Aero Systems: Supplies aviation ground support equipment and engine maintenance tooling.
5+ YOE5+ years account management or customer support experience, bachelor’s degree preferred, aerospace or industrial B2B experience preferred, strong communication, conflict resolution, MS Excel and ERP (Epicor) proficiency.
Precisional: Provides precision measurement and data solutions for infrastructure.
Experience in customer service, sales support, order management or related roles; strong communication, organization, CRM/ERP and Microsoft Office proficiency; comfortable with outbound calls and relationship building.
The Ohio State University: Public research university providing higher education and healthcare services.
2+ YOEJuris Doctor and state bar membership required; 2+ years higher-education experience in legal writing/bar prep and 5+ years legal experience; program administration, communication, and organizational skills.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
Manage Auto Care Center operations, ensure excellent customer impressions, perform/oversee oil and tire services, operate powered equipment, and hold a valid driver's license.
Hocking College: A public college providing higher education and student support services focused on learner-centered instruction.
1+ YOEMaster's in mathematics (or master's plus 18 graduate credit hours relevant to discipline), minimum 1 year teaching experience, experience with online education, strong communication and educational technology skills.
Associate Client Service Manager - Employee Benefits
Columbus, Ohio, United States
HybridFull Time
Hylant: Full-service insurance brokerage and risk management firm.
2+ YOEBachelor's or equivalent,2+ years insurance client service experience,Life & Health license or ability to obtain within 90 days,intermediate Microsoft Office skills,excellent communication and attention to detail.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
RRD: Provides marketing, packaging, print, and supply chain solutions globally.
5+ YOEHigh school diploma and 5+ years administrative/operational support experience in manufacturing; strong MS Office/MAC skills, excellent communication and organizational skills; able to work weekends and holidays.
Weiss Technik North America: Manufacturer of environmental test chambers and simulation systems.
1+ YOEHigh school diploma/GED required; 1+ years experience; leadership and relationship management; field service troubleshooting; knowledge of MRP and CSZ product line; proficiency with Visual Manufacturing, CRM, Industrial Engineering Drives, Microsoft Outlook/Word/Excel.
Visual Manufacturing, CRM, Industrial Engineering Drives, Microsoft Outlook, Microsoft Word, Microsoft Excel, MRP
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
1+ YOECoordinate service execution, dispatch technicians, schedule resources, strong customer service, Excel/Word/Outlook proficiency, 1+ year related experience (or 3 years with HS), HVAC/EMS knowledge preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows, Energy Management Systems