1,493 customer experience manager jobs at 637 companies in Kettering, OH
3w
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Customer Experience Manager
South Lebanon, Ohio, United States
$15/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, ability to work flexible schedule and perform physical tasks.
2w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
2w
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
2w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
2mo
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Customer Experience Supervisor
Cincinnati, Ohio, United States
$15-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtLead front-of-store team to deliver excellent customer service, train associates, manage POS coverage, and promote loyalty programs.
POS, Point of Sale
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Customer Experience Lead - Full Time
Dayton, Ohio, United States
$14/hr OnsitePart Time
1+ YOE1+ year retail experience preferred; strong customer-service, communication, coaching, and organizational skills; flexibility to work nights, weekends, and holidays.
1w
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Print Customer Experience Professional
Fairfield or Belleville
HybridFull Time
3+ YOE3-5 years related experience, bachelor's degree preferred, strong customer service and communication skills, proficiency with Salesforce and Microsoft Office, ability to manage multiple projects and prioritize.
Salesforce.com, Microsoft Office Suite
3w
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Customer Experience Representative
Wilder, Kentucky, United States
$17-$20/hr OnsiteFull Time
Convert incoming customer calls to booked service appointments, follow call script, complete training, maintain accurate customer database, and communicate with dispatch and managers.
1mo
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Customer Experience Coordinator - West Chester, OH
West Chester, Ohio, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software knowledge, strong communication, multitasking, emotional intelligence, and availability for nights/weekends/holidays.
practice management software
5d
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Lead Customer Experience Representative
Monroe, Ohio, United States
OnsiteFull Time
Retail or hospitality experience, regulated marijuana program experience, coaching and training skills, MS Office and Excel proficiency, strong communication, age 21+, background check, and ability to work after-hours and travel.
Microsoft Office, Microsoft Excel
2w
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Guest Experience Manager
Mariemont, Ohio, United States
$40k-$50k/yr OnsiteFull Time
2+ YOE2+ years hospitality/guest services experience with supervisory background; strong customer service, conflict resolution, ability to lift 40 lbs, work evenings/weekends/holidays, organizational skills.
POS
1w
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PATIENT EXPERIENCE MANAGER
Cincinnati, Ohio, United States
OnsiteFull Time
2+ YOEHS diploma/GED required (BA preferred),2+ years service/in‑servicing experience preferred,customer service and coaching skills,proficiency with Microsoft Office,ability to coordinate patient satisfaction initiatives.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Manager, Stores Credit Experience Manager
Deerfield Township, Ohio, United States
$56k-$94k/yr OnsiteFull Time
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
4d
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Customer Experience Supervisor I - Bridgewater Falls Sc
Hamilton, Ohio, United States
$19-$24/hr OnsiteFull Time
Leads customer service and sales, coaches cashier associates, manages checkout operations, coordinates hiring and training, edits schedules, and supports shrink and safety initiatives.
Point of Sale, Mobile Point of Sale, Satellite Registers, Microsoft Facebook, Microsoft Instagram, Microsoft Twitter, Microsoft LinkedIn
1mo
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Manager Customer Service
Richmond, Indiana, United States
$84k-$102k/yr OnsiteFull Time
7+ YOE7+ Mgmt7+ years customer service management in a manufacturing/industrial setting; bachelor’s degree preferred; experience managing remote or international teams; strong analytical and communication skills.
1mo
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Customer Service Manager
Cincinnati, Ohio, United States
$50k-$60k/yr OnsiteFull Time
2+ YOE1+ Mgmt2+ years customer service/conflict resolution experience with at least 1 year supervisory experience; experience with CRM and pest management software preferred; ability to monitor KPIs, coach staff, and conduct CRM audits.
CRM, pest management software
1w
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Client Experience Specialist
Covington, Kentucky, United States
$14/hr OnsiteFull Time
High school diploma/GED required; customer support or receptionist experience preferred; strong communication, multitasking, and time-management skills; maintain confidentiality and EHR per regulations.
1mo
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Customer Care Manager
West Chester, Ohio, United States
OnsiteFull Time
2+ YOE2 years residential construction experience, customer service and conflict resolution, hands-on repair skills, basic computer skills, acceptable driving record, able to work 8AM-5PM M-F.
1w
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Customer Service Manager
West Chester, Ohio, United States
OnsiteFull Time
4+ YOEMinimum 4 years customer service experience in sales, manufacturing or distribution; proven supervisory experience; willingness to travel ~20%; flexible for overtime and weekends.
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