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74 software support specialist jobs at 54 companies in Frederick, MD

1mo
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Software Support Specialist - Level 1 (Remote)
Columbia, Maryland, United States
$18-$21/hr RemoteFull Time
FEI Systems
FEI Systems: Provides health information technology solutions for government agencies.
1+ YOE1+ year support experience, strong customer service and written/verbal English, technical experience with Windows and Office365, networking basics, ticketing and troubleshooting skills, ability to work 24/7 shifts.
Windows 10/11, Microsoft Office 365, Active Directory, ITIL
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1mo
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Patient Support Specialist
Gainesville, Virginia, United States
OnsiteFull Time
Capital Health and Management Partners
Capital Health and Management Partners: Manages medical and aesthetic practices providing surgical care.
High school diploma or equivalent required; front desk experience in dental/medical preferred. Proficiency with scheduling/billing software and Microsoft Office, strong communication and multitasking skills, and willingness to travel to other offices as needed.
Microsoft Office
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Software Configuration Specialist
Chesapeake or Arlington
OnsiteFull Time
Dexian Government Solutions
Dexian Government Solutions: Provides diversified IT and engineering solutions to government agencies.
8+ YOEMinimum 8 years supporting software configuration/release management or ALM for enterprise/ERP systems; maintain configuration baselines, manage releases, support testing/deployment, and maintain technical documentation. Bachelor's in IT/CS/IS/Software Engineering required. Tier 1 background investigation or higher and CAC required to start.
FSMS, Oracle, ERP, JWICS
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Hardware/Software Endpoint Support Specialist II
Washington, District of Columbia, United States
OnsiteFull Time
Intellect Solutions
Intellect Solutions: Provides IT systems engineering and cybersecurity for federal agencies.
5+ YOE5+ years specialized experience in hardware, software, or information assurance; high school diploma/GED; Security+ or IAT-I certification; active Secret clearance and ability to obtain Top Secret/SCI; technical documentation and end-user training experience.
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1mo
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Logistics Support Specialist
Fort Meade, Maryland, United States
OnsiteFull Time
Oneida Professional Services
Oneida Professional Services: Provides professional and technical services to federal government agencies.
Experience supporting supply operations, inventory management, equipment accountability, and logistics coordination; proficiency with office software; strong organization and communication skills.
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4d
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IT Support Specialist
Alexandria, Virginia, United States
$46k-$55k/yr OnsiteFull Time
Spectra Credit Union
Spectra Credit Union: Member-owned financial cooperative providing banking, loans, and savings.
1+ YOEHigh school diploma/GED,1+ years help-desk experience,experience with software installation,troubleshooting,user support,good communication and problem-solving skills,ability to travel to branch locations.
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1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
Cooley
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
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1mo
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IT Support Specialist
Washington, District of Columbia, United States
$81k-$98k/yr OnsiteFull Time
The Nuclear Company
The Nuclear Company: Deploys standardized nuclear reactors for utility-scale energy generation.
Troubleshoot hardware, software, and network issues across Windows and macOS; manage Active Directory accounts; understand TCP/IP, DNS, DHCP, and VPN; use remote support and ticketing systems; apply basic cybersecurity and document technical solutions.
Windows, macOS, TCP/IP, DNS, DHCP, VPN, Active Directory, Microsoft 365, ServiceNow, Zendesk, endpoint protection
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User Support Specialist – Journeyman
Washington, District Of Columbia, United States
$29-$35/hr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
4+ YOEActive Secret clearance and DoD 8140, 4+ years end-user support experience, troubleshooting hardware/software/network, experience with ServiceNow or Jira, bachelor’s degree or equivalent experience, strong communication.
ServiceNow, Jira
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Customer Support Specialist – USA
Washington or Israel or North America
HybridFull Time
Sentrycs
SentrycsNASDAQ: ONDS: Develops cyber-based counter-drone technology for security agencies.
5+ YOE5+ years technical support experience with complex software-hardware systems; strong networking (TCP/IP, routing, switching, firewalls), Linux, log analysis, troubleshooting, and collaboration with engineering; excellent English communication.
Linux, TCP/IP, RF
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3w
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Information Technology Support Specialist
Annapolis Junction or San Antonio
$30-$41/hr OnsiteFull Time
GDIT
GDITNYSE: GD: Delivers IT and mission services to government agencies.
5+ YOETS/SCI with polygraph (active), U.S. citizenship, AA/AS degree, CompTIA Security+, 5+ years help desk/IT support experience, hardware/software troubleshooting and remote support skills.
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Senior Application Support Specialist
Washington, District of Columbia, United States
$104k-$125k/yr OnsiteFull Time
URAC
URAC: Independent nonprofit organization providing healthcare accreditation and quality standards.
5+ YOE5+ years as an analyst supporting users via system configuration; expert software configuration, relational databases, reporting, ITSM/ITIL v3 knowledge, MS Office proficiency, 3+ years project management, strong communication and troubleshooting skills.
Microsoft Dynamics, Salesforce.com, AccreditNet, SharePoint, MS Word, Microsoft Excel, MS PowerPoint, MS Access, MS Outlook, GotoMeeting, Webex, ITIL v3
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1w
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Field Support Specialist
Columbia, Maryland, United States
FieldFull Time
CDIT
CDIT: Provides IT, software development, and cybersecurity for government agencies.
2+ YOE2+ years troubleshooting Oracle/Sun hardware, firmware and software; experience with Solaris/Linux, ZFS, Exadata, Oracle Database Appliance; TS/SCI FSP clearance required.
Solaris, Linux, ZFS, Exadata, Oracle Database Appliance, Sun Microsystems, Oracle
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2mo
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Customer Support Specialist
Baltimore, Maryland, United States
$22-$27/hr RemoteFull Time
Evergreen Equity Partners
Evergreen Equity Partners: Provides commercial mortgage and business loan financing solutions.
High school diploma or equivalent; strong verbal/written communication; ability to work independently; proficient with computers and customer service software; previous customer service experience a plus.
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10h
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Member Support Specialist
Washington, District of Columbia, United States
RemoteFull Time
Labor Credit Union
Labor Credit Union: Member-owned financial cooperative providing banking and loan services.
1+ YOEHigh school diploma or equivalent, 1–2 years of customer service experience, strong communication and problem-solving skills, and proficiency with call center software, banking systems, and Microsoft Office.
Microsoft Office
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Student Support Specialist
Fairfax, Virginia, United States
$50k/yr HybridFull Time
George Mason University
George Mason University: Public research university offering undergraduate and graduate education programs.
High school diploma or equivalent; administrative experience with databases; knowledge of privacy laws and student records (FERPA); strong communication, organizational, and crisis response skills; technical proficiency with data management software.
Banner, Guardian (Campus Kaizen), eVA
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Field Support Specialist
Annapolis Junction, Maryland, United States
OnsiteFull Time
Quevera
Quevera: Software engineering and cloud solutions for government and defense.
2+ YOEActive TS/SCI with Polygraph required; 2+ years troubleshooting Oracle/Sun hardware; experience with Solaris, Linux, ZFS, Exadata and firmware/software patching; customer service and ticketing experience; ability to travel to customer sites.
Oracle, Solaris, Linux, ZFS Storage, Exadata, Oracle Database Appliances, Sun Microsystems
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6d
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IT Support Specialist (Entry-Level)
Chantilly, Virginia, United States
OnsiteFull Time
IDEMIA
IDEMIA: Identity and security solutions using biometrics and cryptography.
Provide Level 1 (and some Level 2) IT support, troubleshoot user issues, install and maintain OS/software, manage IT assets and access, document tickets, escalate to technical teams, and follow security standards.
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4d
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AI Software Development and Technology Support Specialist
Woodlawn, Maryland, United States
$80k-$176k/yr OnsiteFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
7+ YOEBachelor's degree plus 7 years experience; ability to obtain Public Trust clearance; experience administering AI infrastructure, AI development tooling, license management, troubleshooting, documentation, and governance frameworks.
Amazon Q Developer, GitHub Copilot, Claude Code, Gemini Code Assist, GitHub
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2w
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IT Support Specialist - TS/SCI with Polygraph
Vienna, Virginia, United States
$106k-$144k/yr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
5+ YOE5+ years IT support experience, Tier 1/2 helpdesk, remote desktop support, VTC and Microsoft Teams/WebEx/Skype support, enterprise ticketing, hardware/software deployment, strong customer service and communication.
Microsoft Teams, WebEx, Skype, VTC, enterprise ticketing system, UPS
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