175 product support engineer jobs at 125 companies in Hackensack, NJ
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
2w
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Product Support Engineer – USA
New York City or United States
RemoteFull Time
3+ YOE3+ years in technical/product support for SaaS, experience with APIs, cloud (AWS/Azure), observability (Datadog), strong problem-solving and communication; native Spanish required.
APIs, AWS, Azure, Datadog, Python, Go, GCP, Grafana
2w
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Product Development Engineer
Totowa, New Jersey, United States
$86k-$146k/yr OnsiteFull Time
0+ YOEMaster's or Bachelor's in engineering with up to 2 years experience, experience with PCB tools, PLC/motion control exposure, test-plan development, vendor communication, and supporting products through manufacturing and field life cycle.
OrCAD PCB, Altium, PADS, Eagle, MATLAB, Python, LabVIEW, PLC
2w
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Sr. Product Support Specialist
New York, New York, United States
$260k-$370k/yr OnsiteFull Time
8+ YOE8+ years in Ad Tech support or solutions engineering; experience with knowledge architecture, taxonomy, QA metrics for AI agents; strong writing and stakeholder collaboration skills; familiarity with ad-serving protocols.
Zendesk, Confluence, Jira, Google Ad Manager, FreeWheel, Xandr, The Trade Desk, DV360, VAST, VMAP, OpenRTB, vector databases
2mo
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Product Support Manager
New York, New York, United States
HybridFull Time
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
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New Product Development Engineer
Stony Point, New York, United States
$85k-$115k/yr OnsiteFull Time
Bachelor's in engineering required; experience in product design, prototyping, testing, and manufacturing support. SolidWorks experience preferred; lighting knowledge beneficial. Must lift 15 lbs and work onsite in Stony Point, NY.
SolidWorks
2w
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
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Product Applications Engineer (Customer Site)
Boise or Plainview
OnsiteFull Time
3+ YOEBS +5 yrs (or MS +3 yrs, or PhD) in engineering/physics/chemistry; 2 yrs customer support/management; thin film/semiconductor knowledge; strong communication and analytical skills.
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Director of Product, Consumer & Support (AI Builder)
New York City, New York, United States
$200k-$240k/yr HybridFull Time
8+ YOE8+ years in product management or product engineering, shipped consumer products at scale, built LLM/AI-powered products in production, strong measurement orientation, experience with logistics or support tooling preferred.
Claude Code
19h
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Client Support Engineer
New York City, New York, United States
$130k-$150k/yr OnsiteFull Time
3+ YOE3-5 years in application engineering, data migrations, product analytics or support engineering; experience with APIs, data migrations, vendor systems; strong communication and critical thinking.
APIs, Pendo, Amazon Redshift, Intercom
2mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
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Product Specialist
New York, New York, United States
$170k-$196k/yr HybridFull Time
6+ YOEBachelor's degree in Engineering/Finance/Economics or related and 6 years relevant experience; experience supporting client engagement, product management, and FX/Investor Services regulations.
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Application Support Engineer
New York, New York, United States
$80k-$90k/yr HybridFull Time
3+ YOE3+ years in application/production support, bachelor\u0002s degree in CS/Engineering, strong SDLC and JIRA experience, SQL/RDBMS, Windows/Linux, networking fundamentals, ITIL knowledge; occasional weekend work.
JIRA, SQL, RDBMS, Windows, Linux, Python, Grafana, Centreon
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Technical Support Engineer
New York City, New York, United States
$125k-$150k/yr HybridFull Time
3+ YOE3+ years in technical support/solutions engineering or production ops at a SaaS/data platform; ability to query SQL, read logs via Grafana/Temporal, navigate AWS/Azure, strong written communication, build processes and runbooks.
SQL, Grafana, Temporal, AWS, Azure, Kubernetes, EMR, EHR
3w
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Production Support Engineer
New York City or Arizona or California or Colorado or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or New York or Pennsylvania or Tennessee or Texas or Utah or Virginia
OnsiteFull Time
1+ YOE1–3 years application/production support experience; strong UNIX/Linux, SQL, Python skills; troubleshooting, incident management, and stakeholder communication experience.
UNIX/Linux, SQL, Python
2mo
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Sr. Product Manager - Technical, Efficiency & Automation, Support Products & Services
New York or Seattle
$151k-$225k/yr OnsiteFull Time
5+ YOEBachelor’s degree; 5+ years product/program management; experience owning roadmaps; knowledge of engineering discussions; experience managing technical products or online services; strong stakeholder advocacy
Tableau, QlikView, QuickSight
4w
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Founding Product Manager
New York City, New York, United States
OnsiteFull Time
Strong product judgment and design taste, technical fluency to partner with engineering, excellent communication, AI fluency, and willingness to work onsite in NYC (relocation supported).
2w
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Support Engineer - Enterprise Platforms
Jacksonville or Milwaukee or Atlanta or New York City
$145k-$246k/yr HybridFull Time
Hands-on troubleshooting of Kubernetes-based production environments, customer-facing support experience, strong Linux, networking, logs/metrics, and incident resolution skills.
Kubernetes, Prometheus, Grafana, Loki, OpenTelemetry, Datadog, Splunk, Helm, Terraform, Flux, ArgoCD, Kafka, AWS, GCP, Azure, Linux, LLMs
1mo
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Application Support Engineer
Greenwich, Connecticut, United States
$110k-$140k/yr OnsiteFull Time
2+ YOEBachelor's degree preferred, 2+ years supporting complex software systems in finance, hands-on SQL and Python skills, debugging and log analysis, strong written/verbal communication, on-call production support experience.
SQL, Python
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