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303 success manager jobs at 194 companies in Austin, TX

2w
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Customer Success Manager
Sydney or London or Austin
$72k-$121k/yr HybridFull Time
Commerce
CommerceNasdaq: CMRC: Provides an AI-driven ecosystem for global e-commerce businesses.
3+ YOE3+ years in customer success or account management with portfolio ownership; strong communication, stakeholder management, data-driven mindset, and ability to drive retention, renewals, and expansion.
ChatGPT, Claude, NotebookLM, Salesforce, Gainsight
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2w
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Client Success Manager
United States or Austin
RemoteFull Time
Bankjoy
Bankjoy: Digital banking platform for community banks and credit unions.
5+ YOE5+ years in client success/account management in B2B fintech or enterprise SaaS; experience with executive stakeholder management, renewals, upsell, product adoption, and portfolio management of 20–30+ accounts.
Corelation, Jack Henry Symitar, Fiserv Portico, CU Answers, Salesforce, Gainsight, ChurnZero
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2w
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Customer Success Manager
Austin, Texas, United States
HybridFull Time
AlertMedia
AlertMedia: Provides emergency communication and threat intelligence software for organizations.
2+ YOE2+ years customer success or account management; SaaS experience preferred; experience with Salesforce or HubSpot; strong communication, organization, and account management skills; familiarity with Gainsight preferred.
Gainsight, Salesforce, HubSpot
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2mo
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Customer Success Manager
Los Angeles or San Francisco or Austin
HybridFull Time
Truemed
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
CRM (HubSpot), Analytics tools (Omni, Looker, Tableau), Spreadsheets
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6d
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Customer Success Manager
Austin, Texas, United States
RemoteFull Time
INNERGY
INNERGY: Provides cloud-based ERP and design software for custom manufacturers.
3+ YOE3+ years in customer success/account management for B2B SaaS, managing customer portfolios, strong consultative communication, CRM experience (HubSpot or Salesforce), bachelor's or equivalent preferred.
HubSpot, Salesforce, Microvellum, INNERGY Engineering
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2w
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Customer Success Manager
Los Angeles or Santa Barbara or San Diego or San Francisco or Denver or Austin or Chicago or New York City
$100k-$105k/yr RemoteFull Time
Invoca
Invoca: Analyzes sales and support calls using artificial intelligence.
4+ YOE4+ years in Customer Success/Account Management in B2B SaaS, 3+ years with enterprise software preferred, AI fluency, strong project management and consultative communication skills; healthcare/regulatory experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory
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2mo
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Customer Success Manager
Austin, Texas, United States
$66k-$75k/yr HybridFull Time
Userpilot
Userpilot: Software for personalized in-app user experiences and onboarding.
2+ YOE2+ years in a Customer Success, Account Management, or digital CS role at a B2B SaaS company; experience managing a high-volume book; data-driven; strong written communication; comfortable using AI tools.
APIs, JavaScript, Web fundamentals, AI tools
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1mo
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Customer Success Manager
Madison or Austin
OnsiteFull Time
Findhelp
Findhelp: Building digital infrastructure for connecting people to social services.
3+ YOE3+ years in customer success or related client-facing roles; experience with SaaS/customer success platforms; healthcare or government familiarity preferred; strong communication, presentation, and data/analytics skills.
Vitally, HubSpot, Availity
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1mo
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Customer Success Manager
Austin, Texas, United States
$105k-$115k/yr HybridFull Time
Mudflap
Mudflap: Fuel payment and discount platform for the trucking industry.
4+ YOE4–7+ years in customer success, account management, operations, logistics or related roles. Experience in freight/logistics preferred. Strong relationship skills and data-driven approach.
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1d
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Customer Success Manager
Austin, Texas, United States
$75k-$85k/yr RemoteFull Time
Radicle Health
Radicle Health: Provides specialized software solutions for human services and community health.
2+ YOE2+ years in customer success or account management with mid-market/enterprise clients, proven revenue retention and adoption results, strong presentation and communication skills, Salesforce/CRM experience.
SalesForce, CRM, Electronic Health Record
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1w
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Client Success Manager
Denver or Austin
$75k-$80k/yr HybridFull Time
LINQ
LINQ: Provides cloud software for K-12 school administration and nutrition.
3+ YOEBachelor's degree, 3+ years client-facing/account management or customer success experience, strong communication and problem-solving, CRM proficiency (Salesforce preferred), ability to travel 20-25%.
Salesforce
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1mo
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Customer Success Manager
Austin, Texas, United States
OnsiteFull Time
Closinglock
Closinglock: Software platform preventing fraud in real estate transactions.
4+ YOE4+ years in customer success/account/relationship management with post-sale experience for mid-market customers; proven renewals and expansion in software; consultative, data-driven, strong communication and relationship skills.
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1mo
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Customer Success Manager
Tampa or Austin or Dallas or North America
HybridFull Time
Threshold 360
Threshold 360: Provides a software platform for creating 360-degree virtual tours.
2+ YOE2–5 years in SaaS customer success or account management with proven retention and renewal ownership; experience in onboarding, upsell/expansion, product feedback, strong communication, relationship-building, and technical curiosity.
Aether, Virtual Tours
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3w
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Customer Success Manager
Austin or Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia or United States or Australia or United Kingdom or India
RemoteFull Time
UpGuard
UpGuard: AI-powered platform for managing cyber risk and security.
2+ YOE2+ years in customer success, project or account management; understanding of cyber risk frameworks; strong communication, organization, and account coverage across ET or PT; experience building scalable customer relationships.
HubSpot, Salesforce, ChurnZero, GainSight, APIs
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2mo
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Customer Success Manager (U.S.)
Austin, Texas, United States
OnsiteFull Time
Hive Learning
Hive Learning: Collaborative learning platform for corporate training and skill development.
3+ YOEBachelor’s degree required; 3–5 years in SaaS customer success or account management.
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4w
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Customer Success Manager
Austin or North America or Europe or Asia or Australia
OnsiteFull Time
Rezdy
Rezdy: B2B software for managing tour and activity bookings.
1+ YOE1+ year customer-facing experience (customer success, account management, sales, support). Experience with lifecycle programs, data-driven outreach, strong written/verbal communication, comfort calling clients, and familiarity with SaaS or travel marketplaces.
Checkfront, Rezdy, Google Apps, Zendesk, Jira, HubSpot, HTML, CSS, Public APIs
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1mo
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Customer Success Manager
Austin, Texas, United States
$100k-$120k/yr HybridFull Time
Forcepoint
Forcepoint: Provides data-first cybersecurity solutions for businesses and governments.
Manage post-sale customer relationships, drive retention and growth, own renewals/ARR quota, perform success planning and QBRs, use CRM and account health dashboards, and align DLP/CASB/Zero Trust solutions to customer goals.
CRM, Data Loss Prevention (DLP), CASB, Zero Trust
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2w
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Senior Customer Success Manager
Austin, Texas, United States
HybridFull Time
Repairify
Repairify: Provides automotive diagnostic and calibration services for vehicle repair.
5+ YOEBachelor's or equivalent; 5+ years in customer success/account management; experience with strategic accounts and high-volume SMBs; proven ability to build customer success processes, define health metrics, analyze customer data, and communicate effectively.
Salesforce, Intercom, Gainsight, ChurnZero, Vitally, Microsoft Office
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1mo
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Manager, Customer Success
Austin, Texas, United States
$92k-$123k/yr RemoteFull Time
Ping Identity
Ping Identity: Provides identity and access management software for enterprise security.
10+ YOE2+ Mgmt10+ years in Customer Success or related roles; 2+ years leadership; knowledge of ARR models; strong data interpretation and communication.
Gainsight, Salesforce, CRM
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3w
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Customer Success Manager
Austin, Texas, United States
$100k-$140k/yr HybridFull Time
Vironix Health
Vironix Health: AI-powered virtual care and remote patient monitoring platform.
3+ YOE3–7 years customer success/account management experience; strong data skills (reports, dashboards, trend analysis); experience with renewals and retention; excellent clinical and technical communication; familiarity with CS platforms, CRMs, and BI/reporting tools; based in Austin or willing to relocate.
Google Workspace, customer success platforms, CRMs, project management tools, BI/reporting platforms, data/reporting tools
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