Chicago or Seattle or United States or United Kingdom
$115k-$140k/yrHybridFull Time
LogicGate: Cloud-based platform for enterprise risk and compliance management.
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
AvePointNASDAQ: AVPT: Provides SaaS for cloud data protection and management.
3+ YOEBachelor's degree, 3+ years in technical consulting or technical account management, strong partner-facing pre-sales and customer success experience, IT stakeholder communication, project management, and subject-matter expertise in Microsoft/cloud technologies.
Microsoft Windows Server, Microsoft SQL Server, Microsoft Dynamics CRM, Microsoft SharePoint, Microsoft 365, Microsoft Azure, Microsoft Office 365, TCP/IP, DNS, SMTP, DHCP, IIS, Active Directory, AWS, Google Cloud
PPRO: Provides infrastructure for businesses to accept local payment methods.
2+ YOE2+ years in customer success/operations/technical account management (payments/fintech preferred), native/professional English, technical aptitude with APIs, strong communication and data analysis skills.
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
Promera: Provides specialized cleaning and maintenance for mission-critical facilities.
3+ YOE3+ years in customer success or service roles; experience with renewals, upsells, account management, project execution, financial reporting, and client communication. High school diploma required; bachelor’s preferred.
Yes Energy: Provides real-time electric power market data and trading analytics.
3+ YOEBachelor's degree or equivalent, 3+ years customer success or account management (SaaS) experience, energy/market experience preferred, strong communication and presentation skills, KPI-driven, willing to travel up to 15%.
DomainTools: Provides DNS-based threat intelligence and domain investigation solutions.
3+ YOE3+ years global account management in technology/SaaS, cybersecurity experience preferred, proven retention and expansion success, ability to influence executives, travel for events, meet KPIs, use Clari/Salesforce/Gainsight.
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Harvey: AI platform for legal research and document analysis.
Enterprise customer success experience, consultative/strategic account management, change management and adoption skills, excellent communication and stakeholder influence, willingness to travel up to 25%.
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
Chicago or United States or Ireland or India or United Kingdom
RemoteFull Time
Channelscaler: Provides an AI-powered platform that automates and simplifies partner engagement and lifecycle management.
5+ YOE5+ years in customer success/account management for SaaS enterprise customers, proven retention/expansion outcomes, strong executive communication and stakeholder management, ability to operate independently in a fast-paced environment.
Meltwater: Global media intelligence and social analytics platform for businesses.
2+ YOE2+ years account/customer success experience, bachelor’s degree preferred, strong communication, proactive problem solving, collaboration with cross-functional teams, and experience driving product adoption and renewals.
Ripple: Provides blockchain solutions for global payments and liquidity.
7+ YOE7+ years in customer success/account management or enterprise SaaS with deep treasury/fintech knowledge; strong executive communication, project management, data-driven, bachelor\u0002s degree required; occasional travel.
Nexthink: Provides software to manage and optimize digital employee experiences.
5+ YOE5+ years customer success experience with enterprise SaaS, ability to drive adoption and renewals, strong business acumen, technical aptitude, presentation and stakeholder management skills.
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York or Chicago or New York City
$79k-$131k/yrOnsiteFull Time
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
5+ YOE5+ years in customer success or account management; experience with enterprise/strategic accounts, AI/SaaS products; strong communication, consultative skills, and cross-functional influence.