181 success manager jobs at 141 companies in Fallbrook, CA
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Technical Success Manager
San Diego, California, United States
$130k-$150k/yrOnsiteFull Time
Everbridge: Provides software for critical event management and public safety.
3+ YOE3+ years customer-facing support or consulting experience, Security+ required, experience in emergency/risk management, project management and technical skills, knowledge of SQL Server, VM environments, clustering, networking, and telephony.
Microsoft SQL Server, Microsoft Clustering, VM, telephony, networking
C2 Financial: Independent wholesale mortgage brokerage and loan originator platform.
5+ YOE2+ Mgmt5+ years professional experience (3+ in client-facing/customer success), 2+ years people management, experience designing onboarding/programs, strong written and verbal communication, and cross-functional problem solving.
Kastle Systems: Managed security services provider for commercial and residential properties.
2+ YOE2-4 years account or customer success management experience; bachelor’s degree preferred; ability to build and maintain customer relationships; technical competence with software/hardware/networks; experience training customers; familiarity with Microsoft Dynamics CRM and AX.
HealthStreamNASDAQ: HSTM: Provides workforce management and provider solutions for healthcare organizations.
3+ YOEBachelor's degree in healthcare/business/technical field, minimum 3 years in customer service/sales, healthcare experience preferred; proficiency with Microsoft Office, Salesforce desirable, HealthStream product experience a plus; strong communication and analytical skills; travel up to 20%.
Phoenix or San Antonio or Columbus or Charlotte or Chicago or Denver or San Diego or Houston or Los Angeles or Seattle or Washington or Boston or San Francisco or New York City or San Jose or United States
$94k-$123k/yrRemoteFull Time
Included Health: Provides integrated virtual care and healthcare navigation services.
5+ YOE5+ years client success experience with Fortune 500 clients and healthcare/benefits expertise; strong executive communication, presentation, data analysis, and cross-functional collaboration; ability to travel up to 25%.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
3+ YOE3+ years in customer success with 2+ years managing a mid-market book of business; strong consultative, negotiation, and communication skills; knowledge of financial services or payroll/workforce management; experience with Salesforce/Gainsight; up to 15% travel.
Hyderabad or San Diego or North America or Europe or Asia or Australia
OnsiteFull Time
Seismic: Provides an AI-powered enablement platform for sales and marketing.
8+ YOE3+ Mgmt8+ years in Customer Success or B2B SaaS post-sales; 3+ years managing CSMs; experience with adoption, retention, value realization, risk mitigation, renewal readiness, and global SaaS operations.
Paperless Parts: Cloud-based quoting software for custom part manufacturers.
7+ YOE7+ years in manufacturing, manufacturing software, or senior customer success/technical account roles; enterprise account management, executive presence, multi-site rollout experience; familiarity with manufacturing processes. US citizenship or green card required.
Fresha: Marketplace and management software for beauty and wellness businesses.
2+ YOE2+ years in Customer Success/Onboarding/Implementation/Account Management in a SaaS or SMB environment; project management mindset (certification desirable); strong organization and communication; French proficiency a strong asset.
9amHealth: Virtual clinic providing personalized cardiometabolic and diabetes care.
5+ YOE5–8+ years in healthcare customer success or account management; enterprise clients; strong project, stakeholder, and executive communication; remote/distributed teams experience.
Workiz: Field service management software for scheduling and dispatching operations.
2+ YOE2+ years in SaaS customer success or strategic account management managing mid-market portfolios; proven renewal and expansion track record; experience with EBRs, account health scoring, CRM pipeline management; bachelor's degree or equivalent.
Charlotte or Chicago or Plano or Indianapolis or Irvine or Tempe
$105k-$165k/yrOnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
6+ YOE6+ years client-facing experience, knowledge of Treasury Services/Custom Card products, data analytics and change management, project management, people management and coaching, strong presentation and influencing skills.
Coppell or Waltham or Lewis Center or Lithia Springs or Tampa or Irvine or Santa Clara or Tukwila
HybridFull Time
Centersquare: Provides secure colocation and data center connectivity services.
5+ YOE5+ years customer-facing experience in data center colocation or managed hosting; bachelor\u0002s degree required; strong executive communication, account retention and escalation management skills; ability to travel up to 50%.
Clearspeed: Provides AI-powered voice analytics for rapid risk assessment.
4+ YOEBachelor's degree or equivalent experience, 4+ years in client success/account management, experience in Financial Services or Insurance, SaaS experience, strong Microsoft Office skills, project management and communication skills; English/Spanish fluency preferred.
Microsoft PowerPoint, Microsoft Word, Microsoft Excel
Arlington or San Diego or Tampa or Norfolk or Jacksonville or California or Florida
$92k-$135k/yrHybridFull Time
Dataminr: AI platform for real-time risk and event detection.
5+ YOEAbility to obtain Secret clearance, bachelor’s degree or equivalent, 5+ years customer success/account management or relevant military program experience, experience with public sector/DoD, strong communication and independent execution skills.
PracticeTek: Provides software and payment solutions for retail healthcare practices.
4+ YOE1+ Mgmt4+ years customer support experience with 1–2 years in a leadership role, SaaS experience preferred, familiarity with Zendesk and Intercom, data-driven, strong communication and problem-solving skills.
Promera: Provides specialized cleaning and maintenance for mission-critical facilities.
3+ YOE3+ years in a similar role, experience in service industry preferred. Strong communication, financial analysis, project execution, and client relationship skills. High school diploma required; bachelor's preferred.
CompassNYSE: COMP: Technology-enabled residential real estate brokerage and agent software platform.
2+ YOE2-3 years customer service/training/operations experience, strong communication and problem-solving, experience with Zendesk/Salesforce/Confluence is a plus, ability to lift 25 lbs, able to work in-office.