186 success manager jobs at 124 companies in Hanover, PA
2w
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Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
1mo
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Customer Success Manager - Maryland
Cockeysville, Maryland, United States
OnsiteFull Time
3+ YOE3+ years in customer-facing or project roles, background in sales/account management/customer success, technical aptitude, proven customer-focused solutions delivery, excellent communication and presentation skills, self-motivated.
TCP/IP, HTTP, DNS, SSL, Salesforce, Jira
3d
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Neighborhood Revitalization Success Manager
Anne Arundel County or Annapolis or Baltimore or Maryland
$82k-$92k/yr HybridFull Time
5+ YOEBachelor's degree and 5 years of public policy experience, preferably in government or politics, including stakeholder project management and community revitalization experience.
2w
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Customer Success Manager – Strategic Accounts
Baltimore or United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex implementation and enterprise account experience; executive communication; healthcare knowledge preferred; travel required during implementation.
HubSpot, Jira, Confluence, Epic, Cerner, Meditech, HIPAA, DEA
2mo
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Customer Success Manager
York, Pennsylvania, United States
$70k-$80k/yr OnsiteFull Time
3+ YOE3+ years client services or project management; proficient with G-Suite; strong communication and client management skills; self-starter able to adopt technical processes and train clients.
G-Suite, Shipfusion portal
4w
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
1d
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Senior Manager, Customer Success
Massachusetts or Columbia
$109k-$145k/yr RemoteFull Time
10+ YOE7+ MgmtBA/BS and 10+ years in sales, sales management, or account management, preferably SaaS; 7+ years leading teams; CRM and Microsoft Office proficiency; leadership, communication, and customer relationship skills required.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM systems, SalesForce.com, NetSuite, SaaS
1w
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Customer Success Manager
Santa Clara or Yocumtown
HybridFull Time
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles. Requires escalation leadership, root cause analysis, QBRs, CRM tools, and domestic and international travel.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
1w
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Customer Success Manager
Santa Clara or Yocumtown or Harrisburg or Nashua
HybridFull Time
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
2w
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Dealer Success Manager Coach
McLean or Baltimore or Richmond or Washington
$138k-$173k/yr FieldFull Time
3+ YOE3+ MgmtHigh school diploma, GED, or equivalent; at least 3 years of staff management and training experience. Bachelor's degree, auto finance experience, and additional management experience preferred.
2w
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Dealer Success Manager Coach
McLean or Baltimore or Richmond or Washington
$138k-$173k/yr FieldFull Time
3+ MgmtHigh school diploma or GED and at least 3 years of staff management and training experience; bachelor's degree, 5+ years' experience, and auto finance experience preferred.
2w
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Dealer Success Manager Coach
McLean or Washington or Richmond or Baltimore
$138k-$173k/yr OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma or GED required; minimum 3 years staff management and training; bachelor\u0002s preferred; 3+ years auto finance preferred; strong coaching, communication, and leadership skills; travel up to 50%.
1w
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Customer Success Manager (MD, Columbia)
Columbia, Maryland, United States
$50k/yr FieldFull Time
Customer service experience preferred, with strong written and verbal communication, training, problem-solving, and time-management skills. Requires Microsoft Office Suite and Outlook proficiency, driver's license, transportation, and ability to lift 50–75 pounds.
Microsoft Office Suite, Microsoft Outlook
3w
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Enterprise Customer Success Leader
Harrisburg, Pennsylvania, United States
$95k-$149k/yr OnsiteFull Time
7+ YOE4+ MgmtBachelor's or 10 years equivalent; 7+ years account management/customer success/sales; 4+ years managing teams; proficiency with Salesforce, Excel, Tableau; strong communication and analytical skills; ability to travel up to 50% and lift 50 lbs.
Salesforce, Microsoft Excel, Tableau, Microsoft Office
2mo
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Customer Success Executive (York, PA)
York or Palo Alto
$220k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years health‑systems experience (customer success/account/project management); experience leading onsite clinical implementations, strong relationship and project management skills, and ability to meet client credentialing (drug screen, vaccinations).
Polaris
2w
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Chronosphere - Customer Success Architect
New York City or Bridgeport or Boston or Baltimore or Harrisburg
$142k-$230k/yr RemoteFull Time
5+ YOERequires 5+ years in technical customer-facing roles, experience managing complex $1M+ ARR customers, executive communication, project and stakeholder management, and knowledge of observability, monitoring, Kubernetes, Prometheus, OpenTelemetry, and distributed systems.
Kubernetes, Prometheus, OpenTelemetry
3w
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Senior Director, Success Coaching and Advising
Baltimore, Maryland, United States
$86k-$151k/yr HybridFull Time
7+ YOEMaster's in Student Affairs/Higher Education/Counseling,7+ years leading complex student success programs,supervisory experience,strategic planning,assessment,budget management,and cross-campus collaboration.
2d
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Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Baltimore or Delaware or New Jersey or West Virginia or Virginia or Pennsylvania or United States
$130k-$150k/yr HybridFull Time
7+ YOERequires 7+ years in high-volume laboratory customer service, a bachelor's degree, driver's license, business and financial acumen, strong presentation and communication skills, and 50–80% regional travel.
Client Problem Tracking, IT
2w
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Director of Customer Success and Implementation
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
Salesforce, Jira, Claude
4w
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Director of Exhibitor Success
Lithia Springs or Baltimore or Hodgkins or Clifton or Orlando
$105k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years customer service leadership experience; multi-regional team management, project/change management, strong judgment, collaboration, and ability to travel up to 50%.
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