251 success manager jobs at 168 companies in Joppatowne, MD
1mo
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Customer Success Manager, Customer Delivery & Success
Bowie, Maryland, United States
OnsiteFull Time
3+ YOE3+ years customer-facing experience (Customer Success/Account Management/Program Management), experience with healthcare data, strong communication and cross-functional coordination; enterprise experience preferred.
SQL, APIs, Snowflake, AWS, Microsoft Power BI, Tableau, EHR
1mo
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Customer Success Manager, Customer Delivery & Success
United States or Bowie or Tampa or Canonsburg
$77k-$120k/yr RemoteFull Time
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
SQL, APIs, Snowflake, AWS, Power BI, Tableau
2w
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Customer Success Manager, Enterprise
Bethesda or Vancouver or Waltham
$90k-$112k/yr HybridFull Time
2+ YOE2+ years customer success or account management experience with enterprise accounts in a SaaS environment; strong communication, presentation, and stakeholder management; understanding of GTM processes.
2w
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Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
2w
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Sr. Client Success Manager
Bethesda or Chapel Hill
RemoteFull Time
4+ YOERequires 4–5 years of account management or customer success experience with high-touch enterprise accounts, strong communication and organizational skills, renewal and revenue expansion experience, and ability to travel as needed.
1mo
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Customer Success Manager - Maryland
Cockeysville, Maryland, United States
OnsiteFull Time
3+ YOE3+ years in customer-facing or project roles, background in sales/account management/customer success, technical aptitude, proven customer-focused solutions delivery, excellent communication and presentation skills, self-motivated.
TCP/IP, HTTP, DNS, SSL, Salesforce, Jira
6d
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Neighborhood Revitalization Success Manager
Anne Arundel County or Annapolis or Baltimore or Maryland
$82k-$92k/yr HybridFull Time
5+ YOEBachelor's degree and 5 years of public policy experience, preferably in government or politics, including stakeholder project management and community revitalization experience.
1mo
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Customer Success Manager (Ophthalmology) - OptymEdge
Rockville or United States
RemoteFull Time
7+ YOEBachelor's in scientific/clinical discipline (advanced degree preferred) or 7–10 years' relevant experience; experience with eClinical/digital health systems, strong stakeholder management and commercial awareness.
eClinical, eSource, Salesforce, CRM, Certify, Capture, Imaging
2w
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Customer Success Manager – Strategic Accounts
Baltimore or United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex implementation and enterprise account experience; executive communication; healthcare knowledge preferred; travel required during implementation.
HubSpot, Jira, Confluence, Epic, Cerner, Meditech, HIPAA, DEA
1mo
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Customer Success Manager (Ophthalmology) - OptymEdge
Rockville or United States
RemoteFull Time
7+ YOEBachelor's degree or 7–10 years' experience in ophthalmology/clinical research, customer success experience, eClinical/digital health familiarity, strong communication and stakeholder management, Salesforce/CRM experience preferred.
Acuvera Suite, Salesforce
2mo
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Customer Success Manager
York, Pennsylvania, United States
$70k-$80k/yr OnsiteFull Time
3+ YOE3+ years client services or project management; proficient with G-Suite; strong communication and client management skills; self-starter able to adopt technical processes and train clients.
G-Suite, Shipfusion portal
3mo
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Customer Success Manager
Bethesda, Maryland, United States
$57k-$63k/yr HybridFull Time
2+ YOEManage onboarding, engagement, and renewal for institutional subscribers; collaborate cross-functionally; analyze metrics to improve retention and growth.
Salesforce, CRM, Marketing Analytics, Microsoft Office
2mo
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Customer Success Account Manager
Bethesda, Maryland, United States
$75k-$80k/yr HybridFull Time
5+ YOE5+ years in customer-facing roles (Customer Success, Account Management, Sales); proven performance meeting revenue/NRR targets; executive communication, strategic planning, and account growth skills; familiarity with physical security desirable.
Salesforce, Gainsight
3w
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Customer Success Manager
Wilmington or Logan
HybridFull Time
3+ YOE3+ years B2B account management experience; strong client relationship, negotiation, analytical and communication skills; comfort with technology, CRM usage, and presenting to executives.
Microsoft Teams, Microsoft PowerPoint, Microsoft Excel, Salesforce CRM
1mo
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
4d
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Senior Manager, Customer Success
Massachusetts or Columbia
$109k-$145k/yr RemoteFull Time
10+ YOE7+ MgmtBA/BS and 10+ years in sales, sales management, or account management, preferably SaaS; 7+ years leading teams; CRM and Microsoft Office proficiency; leadership, communication, and customer relationship skills required.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM systems, SalesForce.com, NetSuite, SaaS
3d
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Customer Success Manager
Baltimore, Maryland, United States
$70k-$95k/yr OnsiteFull Time
3+ YOE3+ years in a related function, SaaS platform configuration for multiple customers, post-sales customer advocacy, analytical and communication skills; travel required as needed. English and Arabic fluency preferred.
JIRA, SQL, Salesforce, Google Apps, Zendesk, API
2mo
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Senior Customer Success Manager, Medicine Supply Map
Rockville, Maryland, United States
$127k-$157k/yr OnsiteFull Time
3+ YOEBachelor’s degree, 3+ years in customer success/account management or post-sale roles (SaaS, data analytics, or supply chain preferred); experience managing strategic accounts, driving adoption, retention, expansion; strong relationship, communication, and problem-solving skills.
Medicine Supply Map (MSM)
3w
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Dealer Success Manager Coach
McLean or Baltimore or Richmond or Washington
$138k-$173k/yr FieldFull Time
3+ YOE3+ MgmtHigh school diploma, GED, or equivalent; at least 3 years of staff management and training experience. Bachelor's degree, auto finance experience, and additional management experience preferred.
3w
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Director of Customer Success
Bethesda, Maryland, United States
$87k-$144k/yr OnsiteFull Time
5+ YOEMaster's preferred; 5+ years customer success/account management in healthcare; experience with Epic EHR workflows; ability to communicate ROI to C-suite; strong presentation, project management, and account strategy skills.
Asana, Google Workspace, Epic
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