378 success manager jobs at 271 companies in Michigan
1mo
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Product Success Manager
Arizona or California or Colorado or Florida or Georgia or Illinois or Indiana or Kansas or Maryland or Massachusetts or Michigan or Missouri or North Carolina or New Jersey or New York or Ohio or Pennsylvania or Texas or Washington
$70k-$75k/yr RemoteFull Time
3+ YOEDeliver AI Fluency curriculum, create enablement content, manage user engagement and adoption, use adoption metrics to inform interventions, and support internal product quality and advocacy.
Salesforce, Slack, AI tools, learning management systems, email, intranet
6d
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Customer Success Manager
Ohio or Michigan or Kentucky
$115k-$125k/yr FieldFull Time
3+ YOERequires 3–5 years in healthcare customer success, clinical support, field education, or account management; hospital stakeholder experience, project management, analytical skills, and extensive travel availability.
Salesforce, Tableau, Microsoft Office Suite, ERP
1w
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Customer Success Manager
Detroit or Boston
HybridFull Time
3+ YOERequires 3–5+ years in customer success, account management, or a technical customer-facing role; manufacturing or robotics knowledge; CRM proficiency; strong communication and relationship management skills; travel willingness.
HubSpot, Siemens Process Simulate, Roboguide, Resolver, SaaS
1mo
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Client Success Manager
Farmington Hills, Michigan, United States
$65k-$75k/yr HybridFull Time
2+ YOEHigh school required; bachelor\u0002s preferred. 2 years client success/account or relationship management experience in B2B required. Familiarity with financial services or Symitar preferred. Up to 50% travel.
Symitar
2mo
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Business Customer Success Manager
Denver or Novi or Atlanta or Boston or Portland
$72k-$128k/yr OnsiteFull Time
Up to 5 years customer-facing experience (Customer Success, Account Management, Sales, Renewals); ability to build success plans and business cases; strong executive communication; customer-first mindset; ability to manage multiple complex accounts.
Gainsight
2d
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Senior Customer Success Manager
United States or California or Colorado or Louisiana or Massachusetts or Michigan or North Carolina or New Jersey or New York or Oregon or Texas or Utah or Virginia or Washington
$120k-$127k/yr RemoteFull Time
4+ YOE4–8 years in customer success, account management, or strategic customer-facing B2B SaaS roles; experience owning retention, expansion, enterprise accounts, executive relationships, analytics, and customer success tooling.
Salesforce, Vitally, Gainsight, Claude, ChatGPT, Slack
4w
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Customer Success Manager
San Antonio or Grand Rapids or United States
$89k-$134k/yr HybridFull Time
5+ YOEBachelor's degree in business,5+ years customer service in financial services,3+ years in customer success/account management,proficient with SaaS and CRM,advanced data analysis and negotiation,35 WPM,able to lift 20 lbs.
Salesforce, Omni Analytics, CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel
4w
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Customer Success Manager
San Antonio or Shavano Park or Grand Rapids or United States
$89k-$134k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years customer service in financial services, 3+ years in customer success/account management/sales, SaaS and CRM experience, Salesforce and Omni Analytics proficiency, Microsoft Office skills, strong analytical and negotiation abilities.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
2mo
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Senior Partner Success Manager
Delaware or Illinois or Michigan or Pennsylvania or Florida or Indiana or New Jersey or South Carolina or Georgia or Maryland or New York or Texas or Massachusetts or North Carolina or Vermont or Virginia
$90k-$120k/yr RemoteFull Time
3+ YOE3+ years in partner success/channel enablement or technical account management in SaaS; technical fluency with data warehouses and partner tooling; experience building success plans, onboarding, monitoring partner health, and using AI for enablement.
Snowflake, BigQuery, Databricks, PartnerStack, Crossbeam, Sana, Suger, Salesforce, Supermetrics, Fivetran, Funnel, Windsor.ai
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
1mo
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Customer Success Manager - Commercial
Arizona or California or Colorado or District of Columbia or Florida or Georgia or Iowa or Illinois or Massachusetts or Maryland or Michigan or Minnesota or Montana or Nebraska or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Washington
$70k-$80k/yr RemoteFull Time
3+ YOE3-5 years enterprise SaaS experience in renewals/account management/customer success, managing high-volume book (100+), strong communication, data-driven, forecasting, negotiation, and programmatic automation skills.
Salesforce, ChurnZero
1w
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Customer Success Manager
Michigan or United States or Ann Arbor
$78k-$90k/yr RemoteFull Time
2+ YOEFour-year degree and 2+ years of customer success experience required. Requires critical thinking, problem-solving, communication, public speaking, conflict resolution, organization, and customer service skills.
Salesforce
1w
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Enterprise Customer Success Manager
Grand Rapids, Michigan, United States
$62k-$98k/yr FieldFull Time
3+ YOEBachelor's degree or 8 years equivalent experience, 3–4 years in account management, customer success, or sales, CRM and data analysis proficiency, strong communication, analytical, relationship-building, and stakeholder management skills.
Salesforce, Excel, Tableau, Microsoft Office Suite, CRM
2w
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
3w
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Associate Customer Success Manager (Audit)
Ann Arbor or Eagan
$71k-$131k/yr HybridFull Time
1+ YOEBachelor's or equivalent,1–3 years Customer Success/Account Management in SaaS,1–3 years accounting/audit preferred,proficiency with CRM and customer success platforms,strong communication and data-driven skills.
2mo
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Customer Success Manager
Ann Arbor, Michigan, United States
HybridFull Time
4+ YOE4+ years customer-facing experience; BA/BS in finance, business, engineering or related; proficiency with Microsoft Excel and CRM; strong communication, problem-solving, and account management skills; SaaS or automotive experience preferred.
Microsoft Excel, CRM, Salesforce, HubSpot
1mo
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Customer Success Manager
United States or Arizona or California or Colorado or Florida or Georgia or Indiana or Iowa or Michigan or Minnesota or Nebraska or Nevada or New Hampshire or North Carolina or Oklahoma or Pennsylvania or Texas or Utah or Virginia or Washington
RemoteFull Time
Manage named customers to drive adoption, renewals and expansion; provide technical/product guidance on PRM; strong interpersonal, organizational, negotiation, and communication skills; proficient with Microsoft Office, Excel, and PowerPoint; experience with CRM platforms.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Impartner PRM, Salesforce, Dynamics, HubSpot
4w
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Customer Success Manager
San Antonio or Grand Rapids
$89k-$134k/yr RemoteFull Time
5+ YOEBachelor's degree in business,5+ years customer service in financial services,3+ years CSM/Account Management/Sales,CRM and SaaS knowledge,Salesforce/Omni Analytics experience,advanced analytical and negotiation skills,ability to sit long periods and lift up to 20 lbs.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
2w
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Client Success Manger
Detroit, Michigan, United States
OnsiteFull Time
3+ YOERequires 3–7+ years in customer success, account management, consulting, or SaaS; enterprise portfolio experience; retention and renewal results; executive communication, stakeholder, and project management skills.
KODE OS, Building Automation Systems (BAS/BMS), HVAC Controls, Salesforce, CRM
3w
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Customer Success Manager, Payroll - Emerging Accounts
Austin or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
RemoteFull Time
1+ YOE1–3+ years customer success/account management experience with payroll/PEO/HCM accounts, working knowledge of payroll/PEO fundamentals, compliance escalation comfort, Salesforce proficiency, Zendesk/NetSuite familiarity.
Salesforce, Zendesk, NetSuite
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