180 success manager jobs at 131 companies in Troy, MI
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Customer Success Manager
Detroit or Boston
HybridFull Time
Realtime Robotics: Develops industrial AI software for robotic workcell automation.
3+ YOERequires 3–5+ years in customer success, account management, or a technical customer-facing role; manufacturing or robotics knowledge; CRM proficiency; strong communication and relationship management skills; travel willingness.
HubSpot, Siemens Process Simulate, Roboguide, Resolver, SaaS
Member Driven Technologies: Provides private cloud hosting and technology services for credit unions.
2+ YOEHigh school required; bachelor\u0002s preferred. 2 years client success/account or relationship management experience in B2B required. Familiarity with financial services or Symitar preferred. Up to 50% travel.
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
Up to 5 years customer-facing experience (Customer Success, Account Management, Sales, Renewals); ability to build success plans and business cases; strong executive communication; customer-first mindset; ability to manage multiple complex accounts.
SkySpecs: Automated wind turbine inspections and renewable asset management software.
2+ YOEFour-year degree and 2+ years of customer success experience required. Requires critical thinking, problem-solving, communication, public speaking, conflict resolution, organization, and customer service skills.
Thomson ReutersNASDAQ: TRI: Provides professional software, data, and news services globally.
1+ YOEBachelor's or equivalent,1–3 years Customer Success/Account Management in SaaS,1–3 years accounting/audit preferred,proficiency with CRM and customer success platforms,strong communication and data-driven skills.
Campfire Interactive: Software for automotive suppliers to manage pricing and forecasting.
4+ YOE4+ years customer-facing experience; BA/BS in finance, business, engineering or related; proficiency with Microsoft Excel and CRM; strong communication, problem-solving, and account management skills; SaaS or automotive experience preferred.
Cass Information SystemsNASDAQ: CASS: Provides invoice processing and payment services for large corporations.
2+ YOEBachelor’s degree or equivalent experience; 2+ years in client relations, sales, and management for business-to-business services; communication, independent work, travel, and Microsoft applications experience required.
ColoplastNasdaq Copenhagen: COLO B: Manufacturer of medical devices for intimate healthcare conditions
1+ YOEHigh school diploma required, 1+ year of healthcare administration or related experience, valid driver's license, relationship-building skills, territory management ability, and frequent travel to healthcare facilities.
The Academy Group: Providing educational support and career pathways for resilient youth.
Deliver Amplify coaching model, facilitate cohorts, build partnerships, supervise staff, use data and Salesforce; bachelor’s degree or equivalent experience required.
Zeta GlobalNYSE: ZETA: Provides an AI-powered marketing platform for enterprise customer engagement.
3+ YOE3+ years in programmatic advertising or client-facing roles, hands-on experience with DSPs, strong Excel and PowerPoint skills, excellent communication and analytic ability, travel as needed.
Zeta Marketing Platform (ZMP), DSPs, Microsoft Excel, Microsoft PowerPoint, Microsoft Office
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
CareOne Senior Care: Provides non-medical in-home care for seniors and disabled individuals.
Experience in home care or client-facing roles preferred; strong communication, organization, problem-solving; conduct in-home assessments, build care plans, perform QA visits, support hiring/onboarding; participates in after-hours on-call rotation.
AO Garcia Agency: Sells life and supplemental health insurance to working families.
Conduct virtual client consultations, build and maintain client relationships, manage records and scheduling; strong communication, self-motivation, and coachability required.
St. Frances Cabrini Catholic School: Private Catholic PK-12 educational institution in Michigan.
Bachelor's degree required, Michigan teaching certificate preferred, experience with adolescents and classroom management, strong interpersonal and de-escalation skills, excellent communication and organization.
700Credit: Provides credit reporting and compliance software for vehicle dealerships.
2+ YOE2+ years in customer service or account management, strong automotive industry knowledge, excellent phone etiquette and organizational skills, Bachelor's preferred or equivalent experience, willingness to travel.
Detroit or Houston or San Francisco or New York City or Washington or United States
$115k-$191k/yrRemoteFull Time
BMC Software: Provides enterprise software for IT management and automation.
10+ YOE10+ years mainframe (z/OS) expertise, experience with BMC/competitor mainframe tools and DB2, strong consulting and executive-level customer management, bilingual English/Spanish, BS in CS or equivalent experience, cross-functional alignment skills.
Lexington or Auburn Hills or Columbia or South Carolina
$135k/yrOnsiteFull Time
Apex Tool Group: Manufactures and distributes professional hand and power tools.
4+ YOEFour-year degree required; MBA preferred. Requires 4+ years in marketing or general management, product commercialization success, cross-functional collaboration, and financial management expertise.
Customer Success Partner / Customer Service Representative (Data Entry)
Mount Clemens, Michigan, United States
OnsiteFull Time
JB Cutting: Manufactures custom cabinet doors and wood furniture components.
2+ YOE2+ years data entry/customer service experience, ERP experience required, strong Microsoft Office skills, excellent communication, attention to detail, and ability to manage multiple priorities.
ERP, Microsoft Outlook, Microsoft Excel, Microsoft Word