Trellint: Parking and curbside management software serving cities with citation, permit, enforcement, and compliance solutions.
5+ YOE5+ years in customer success or account management; experience with municipal customers preferred; skilled in QBRs, success planning, renewal/expansion, CRM documentation, executive communication, and cross-team collaboration.
Leadership Connect: Private-sector data intelligence serving government, policy, procurement, and public-affairs professionals.
1+ YOERequires 1–3 years in SaaS client success, account management, or sales; strong communication, organization, and time-management skills; CRM proficiency, with Salesforce preferred.
NuixASX: NXL: Australian public software providing investigative analytics and intelligence tools to governments, enterprises, and professional-services firms.
5+ YOE5+ years customer success/account management in enterprise B2B software, commercial acumen for renewals and expansion, strong communication, CRM proficiency, consultative advisory experience.
Potomac or United States or Canada or United Kingdom
$85k-$105k/yrHybridFull Time
NFP: Private insurance brokerage and consulting firm serving companies and individuals with risk, benefits, wealth and retirement advice.
3+ YOEBachelor’s degree or relevant experience; 3–5 years in client success, account management, financial wellness, or employee benefits; Microsoft Suite, CRM, and reporting tools experience.
NFPNYSE: AON: Global professional services firm providing risk, insurance, and human capital solutions.
3+ YOEBachelor's degree or relevant experience; 3–5 years in client success, account management, financial wellness, or employee benefits; Microsoft Suite proficiency and CRM/reporting tool familiarity.
Inovalon: Healthcare software serving payers, providers, pharmacies, and life sciences organizations with data and analytics.
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
United States or Georgia or Texas or Colorado or California or Illinois or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$88k-$118k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
Requires 3–5+ years in technical customer success, account management, sales, sales engineering, or strategic consulting; technical product experience; strong problem-solving and stakeholder communication; bachelor's degree.
Internet of Things (IoT), Databricks, Power BI, APIs, Tofu
Industrial Security Integrators: U.S. cybersecurity and compliance managed-service provider serving Defense Industrial Base contractors with CMMC, IT, and clearance services.
3+ YOE3+ years in customer success/account management; experience managing recurring B2B relationships; strong communication and organizational skills; cross-functional collaboration.
ZoomInfoNasdaq Global Select Market: GTM: B2B go-to-market intelligence platform providing data, buying signals, and automation to sales, marketing, and recruiting teams.
2+ YOE2+ years customer success or account management experience with enterprise accounts in a SaaS environment; strong communication, presentation, and stakeholder management; understanding of GTM processes.
GenLogs: U.S. truck-intelligence providing AI-driven roadside-sensor data to freight, logistics, insurance, real-estate, financial, and government users.
3+ YOE3+ years in customer success/support/account management in B2B SaaS, strong written communication, analytic skills, experience managing large portfolios preferred.
Meazure Learning: Testing and assessment serving higher-education institutions and professional credentialing programs with exam development, delivery, and proctoring.
5+ YOE5+ years in customer success or operations, team leadership experience, CRM and data-driven decision making, proficiency with web apps, Google Workspace, and Microsoft Office.
Totango, Salesforce, Power BI, Zendesk, Google Workspace, Microsoft Office
VisibleThread: Private RFP and contract intelligence software serving government contractors and regulated enterprises.
5+ YOE5+ years in customer success, account management, or customer-facing SaaS; program and change management experience; AI savvy; strong communication, technology, customer adoption, and ownership skills.
Kastle Systems: Private managed-security provider delivering access control, video surveillance, and visitor management for commercial properties and institutions.
5+ YOERequires 5+ years in customer success, strategic account management, consulting, or related technology roles; enterprise relationship management, executive engagement, strategic planning, and data analytics experience.
Jellyfish: Private global digital marketing agency helping brands unite media, creative, content, data, technology, strategy, and AI.
5+ YOERequires 5+ years in customer success, SaaS, or creative technology; enterprise client management; complex onboarding; technical troubleshooting; product training; production workflows; and customer support or project management tools.
TechnoMile: N AI-enabled cloud-software provider helping government contractors manage growth, contracts, compliance, and security.
5+ YOERequires 5+ years as a B2B or SaaS Customer Success Manager, 3+ years managing $100K+ ARR, renewals, executive engagement, analytics, cross-functional collaboration, and Dynamics 365 knowledge.
Citian: Venture-backed SaaS providing AI-powered roadway safety and infrastructure planning software to transportation agencies.
3+ YOE3+ years customer success experience (SaaS preferred); strong communication, retention and risk mitigation skills; ability to travel regionally and nationally; experience with public sector clients preferred.