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90 success manager jobs at 65 companies in Rhode Island

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Customer Success Manager
United States or Georgia or Texas or Colorado or California or Illinois or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$88k-$118k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
Requires 3–5+ years in technical customer success, account management, sales, sales engineering, or strategic consulting; technical product experience; strong problem-solving and stakeholder communication; bachelor's degree.
Internet of Things (IoT), Databricks, Power BI, APIs, Tofu
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1w
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Manager, Customer Success - Enterprise
United States or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Washington or Colorado or Hawaii or Illinois or Maine or Minnesota or Nevada or Ohio or Rhode Island or Vermont or Virginia or District of Columbia
$104k-$175k/yr RemoteFull Time
Zillow Group
Zillow GroupNasdaq: Z: Public U.S. residential real-estate technology marketplace serving renters, buyers, sellers, and real-estate professionals.
5+ YOE3+ MgmtRequires 5+ years in Customer Success or a related client-facing role and 3+ years managing people, with success leading high-performing teams and executive customer relationships. Real estate, mortgage, or marketplace experience preferred.
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2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck
Tapcheck: N earned-wage-access provider helping employees access earned wages before payday through employer payroll integrations.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
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1mo
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Customer Success Manager - Commercial
Arizona or California or Colorado or District of Columbia or Florida or Georgia or Iowa or Illinois or Massachusetts or Maryland or Michigan or Minnesota or Montana or Nebraska or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Washington
$70k-$80k/yr RemoteFull Time
Lob
Lob: Direct-mail automation platform for businesses, providing APIs, printing, routing, fulfillment, and delivery.
3+ YOE3-5 years enterprise SaaS experience in renewals/account management/customer success, managing high-volume book (100+), strong communication, data-driven, forecasting, negotiation, and programmatic automation skills.
Salesforce, ChurnZero
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2w
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
IDC
IDC: Private U.S. market intelligence and advisory providing technology research, data, consulting, and events to technology decision-makers.
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
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1mo
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Customer Success Manager - State & Local
Connecticut or Maine or Massachusetts or New Hampshire or New York or Pennsylvania or Rhode Island or Vermont or West Virginia or Florida or North Carolina or South Carolina or Washington
$100k-$115k/yr RemoteFull Time
Clearview AI
Clearview AI: Private U.S. facial-recognition platform serving law-enforcement, government, military, and intelligence agencies.
8+ YOE8+ years enterprise SaaS customer success/account management supporting public sector, CRM experience (SFDC, Hubspot), product support, US travel ability, strong communication and relationship skills, bachelor’s degree or equivalent.
SFDC, Hubspot
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2w
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Merchant Success Manager
Alabama or Arizona or California or Colorado or Florida or Georgia or Kansas or Kentucky or Iowa or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maine or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin
$75k-$85k/yr RemoteFull Time
ShipBob
ShipBob: ShipBob is a private technology-powered fulfillment provider serving direct-to-consumer and mid-market ecommerce brands.
3+ YOERequires 3+ years in sales and merchant services within technology, quota-selling ability, strong communication, cross-functional collaboration, merchant needs assessment, and PowerPoint and Excel skills.
Microsoft PowerPoint, Microsoft Excel, AI
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3w
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Customer Success Content & Enablement Manager
Denver or New Jersey or Maryland or New Hampshire or Delaware or South Carolina or Massachusetts or West Virginia or Rhode Island or Connecticut or North Carolina or Pennsylvania or Vermont or Virginia or Ohio or New York or Georgia or Tennessee or Maine or Florida
$88k-$138k/yr HybridFull Time
Arrow Electronics
Arrow ElectronicsNYSE: ARW: Global technology solutions, components, and enterprise computing provider.
3+ YOERequires 3–5 years in content creation and project management, electronics supply chain and SaaS knowledge, and typically 5–7 years related experience with a four-year degree or equivalent.
HubSpot, Zendesk, Pendo, Salesforce
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2mo
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Customer Success Manager, Commercial Named
Los Angeles or Raleigh or Toronto or San Francisco or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$66k-$95k/yr HybridFull Time
BuildOps
BuildOps: Private B2B SaaS platform helping commercial contractors manage service, projects, finances, and sales.
BA/BS required; strong communication, product instincts, troubleshooting, and customer-facing skills; experience with account management/tech startups preferred; willing to work EST hours and travel to customer sites; familiarity with accounting ERPs preferred.
Quickbooks Online/Enterprise, Sage 300 CRE/Intacct, Viewpoint Vista/Spectrum, Monday.com, JIRA Service Desk, UserGuiding, OpenPhone, Zoom
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1mo
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Partner Success Manager - Remote/CT, MA, RI
Boston or Massachusetts or Connecticut or Rhode Island
$85k-$95k/yr RemoteFull Time
Brook Inc
Brook Inc: Brook provides AI-powered remote chronic-care infrastructure and clinical support to health systems, clinics, and payers.
3+ YOE3+ years in partner/customer or account management with healthcare partners; bachelor’s or equivalent experience; strong analytic, communication, and relationship skills; CRM familiarity; comfortable with AI-enabled workflows.
Salesforce, HubSpot, Gainsight
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1mo
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Director of Customer Success
Newport, Rhode Island, United States
OnsiteFull Time
Dockwa
Dockwa: SaaS marina-management and reservation platform serving marinas and boaters.
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
HubSpot, Salesforce
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Practice Success Partner
Arizona or California or Florida or Georgia or Illinois or Indiana or Iowa or Maryland or Massachusetts or Michigan or Minnesota or New Hampshire or New Jersey or New York or North Carolina or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Virginia or Washington
$120k-$145k/yr HybridFull Time
CINQCARE
CINQCARE: Physician-led healthcare provider delivering in-home and virtual care to underserved Black and Brown communities.
5+ YOERequires 5+ years in practice-facing, account management, or provider relations within value-based, managed, or provider care organizations; contract performance analysis, leadership relationship ownership, and value-based care knowledge.
Microsoft Excel, payer portals, analytics platforms
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1mo
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Account Manager, Customer Success
United States or Mexico or Belize or India or Netherlands or Colorado or Connecticut or California or Maryland or Nevada or New York or Rhode Island or Washington
HybridFull Time
LeadVenture
LeadVenture: Private dealership-solutions provider delivering software, digital marketing, and e-commerce tools to dealers and OEMs.
2+ YOE2+ years customer service experience, CRM and Microsoft Office proficiency, strong communication, time management, and ability to manage and grow client accounts.
CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook, Google Apps
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5d
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Account Manager, Channel Success
United States or Alabama or Alaska or Arkansas or Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$65k-$78k/yr RemoteFull Time
Patch My PC
Patch My PC: Private software providing endpoint management and third-party application patching for IT and security teams.
3+ YOERequires 3+ years working with channel partners, MSPs, resellers, or distributors in account, channel sales, or partner management, plus B2B technology account and high-volume portfolio experience.
Microsoft ConfigMgr, Microsoft Intune, WSUS, CRM, Microsoft Configuration Manager
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2mo
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Professor of Academic Success, School of Law
Bristol, Rhode Island, United States
OnsiteFull Time
School of Law
School of Law: Private nonprofit law school serving JD and Master of Studies in Law students at Roger Williams University.
Provide leadership developing, implementing, and assessing academic support programs to promote student learning, bar success, and professional development; collaborate with faculty, administrators, and student support professionals.
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2mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
Gainsight
Gainsight: Private SaaS providing customer success, product experience, community, and customer education software to businesses.
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
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1w
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Massachusetts – Senior Project Manager / Client Service Leader – Water & Wastewater
Boston or Chelmsford or Providence
$169k-$323k/yr OnsiteFull Time
WSP
WSPTSX: WSP: Global engineering and professional services consulting firm.
12+ YOEPE license and 12+ years of municipal water/wastewater consulting experience required, with Massachusetts client relationships, complex infrastructure program success, executive presence, and multidisciplinary team management.
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2w
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Sales Manager
Bridgewater or Warwick
$125k-$200k/yr OnsiteFull Time
MLM Home Improvement
MLM Home Improvement: Mid-Atlantic residential remodeling providing roofing, siding, gutter, window, and door services to homeowners.
3+ YOERequires 3+ years of sales management experience, team-building and recruiting success, sales-representative development experience, CRM proficiency, strong communication, a driver's license, and reliable transportation.
CRM
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5d
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Marketing Manager
Canton or Massachusetts or Rhode Island
OnsiteFull Time
Prestige Car Wash
Prestige Car Wash: Massachusetts car wash operator serving customers with car washes, dog washes, convenience stores, and gas stations.
Requires successful marketing-team management, multi-channel campaign experience, project leadership, analytics, executive communication, public representation, and working knowledge of AI and emerging marketing technologies.
AI, SMS
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2mo
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Senior Renewals Manager
United States or San Francisco or New York City or Seattle or Washington or Austin or California or New York or Washington or Texas or Connecticut or Illinois or Massachusetts or New Hampshire or New Jersey or Oregon or Rhode Island or Vermont or Alabama or Alaska or Arizona or Arkansas or Colorado or Delaware or Florida or Georgia or Hawaii or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Maryland or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Mexico or North Carolina or North Dakota or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Virginia or West Virginia or Wisconsin or Wyoming
$104k-$162k/yr RemoteFull Time
ModernHEALTH
ModernHEALTH: Private workforce mental health platform providing employers’ employees and families with coaching, therapy, group support, and digital care.
6+ YOE6+ years Client Success or Account Management in Enterprise SaaS; track record exceeding retention and revenue targets; Salesforce.com proficiency; ability to maintain work authorization without employer sponsorship.
Salesforce.com
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