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869 success manager jobs at 525 companies in San Mateo, CA

1mo
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Pro Success Manager
San Francisco or United States
$80k-$106k/yr RemoteFull Time
Thumbtack
Thumbtack: Online marketplace connecting homeowners with local service professionals.
8+ YOE3+ Mgmt8+ years in customer success/account management or related B2B SaaS roles,3+ years leading customer-facing teams,proven retention and growth results,strong analytics and communication,experience with CRM and customer success technologies.
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1w
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Customer Success Manager
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs
Listen Labs: Automates customer research interviews through generative AI platforms.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
AI, GPU
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6h
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr RemoteFull Time
ServiceNow
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOERequires 5–10 years in Customer Success, CS Operations, Digital CS, Lifecycle Marketing, or Product Adoption; SaaS adoption and retention experience; digital program development; health scores, segmentation, automation, and customer success platforms.
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3mo
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Customer Success Manager
Los Angeles or San Francisco or Austin
HybridFull Time
Truemed
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
CRM (HubSpot), Analytics tools (Omni, Looker, Tableau), Spreadsheets
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1mo
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
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1mo
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Client Success Manager
Stanford, California, United States
$97k-$124k/yr HybridFull Time
Stanford University
Stanford University: A private research university providing higher education and research.
3+ YOEBachelor's degree and 3 years relevant experience (or equivalent), product/program management, multi-project coordination, marketing knowledge, strong written and oral communication.
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2w
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Customer Success Manager
Los Altos, California, United States
$110k-$150k/yr OnsiteFull Time
Descope
Descope: Provides no-code authentication and identity workflows for developers.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
HubSpot, Looker, FunnelStory
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1mo
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Manager, Customer Success
San Francisco, California, United States
$215k-$315k/yr OnsiteFull Time
Juicebox
Juicebox: AI-native platform for automated candidate discovery and talent sourcing
5+ YOE2+ Mgmt5+ years in Customer Success/Account Management/Sales with 2+ years managing a revenue-owning team; strong commercial instincts; proven record exceeding GRR/NRR/expansion targets; forecasting and coaching experience.
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1w
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Customer Success Manager
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yr RemoteFull Time
Invoca
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
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23h
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Technical Success Manager
San Francisco, California, United States
$140k-$180k/yr OnsiteFull Time
Charta Health
Charta Health: AI platform for automating healthcare administrative and clinical workflows.
3+ YOERequires 3+ years in Customer Success, Technical Account Management, Solutions Engineering, or Consulting, preferably in B2B SaaS or healthcare, with account ownership and renewal or expansion targets.
SQL, LLM
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1mo
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Customer Success Manager
San Francisco, California, United States
$150k-$220k/yr OnsiteFull Time
Coframe
Coframe: AI agents that autonomously optimize and evolve website interfaces
3+ YOE3+ years B2B SaaS customer success or account management, metrics-driven, strong negotiation and demo skills, ROI storytelling, relationship building with senior stakeholders.
OpenAI
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3w
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
Tavrn
Tavrn: Automates medical records and demand letters for legal practices.
2+ YOE2+ years customer success/account management experience in B2B SaaS, CRM (HubSpot) experience, track record owning renewals and expansion, strong communication and commercial skills.
HubSpot
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1mo
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Customer Success Manager
San Francisco, California, United States
$87k-$139k/yr HybridFull Time
Box
BoxNYSE: BOX: Provides cloud-based content management and secure file sharing services.
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
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3w
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Customer Success Manager
San Jose, California, United States
$90k-$120k/yr OnsiteFull Time
WeBox
WeBox: Intelligent marketplace for personalized corporate group meal delivery.
3+ YOEBachelor's degree,3+ years customer success/account management,proven upsell/retention track record,CRM and Excel/Sheets proficiency,strong communication and relationship-building skills.
HubSpot, Salesforce, Microsoft Excel, Google Sheets
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20h
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Customer Success Manager
Mountain View, California, United States
$75k-$100k/yr OnsiteFull Time
Creatify
Creatify: AI platform for generating and optimizing short-form video ads.
5+ YOE5+ years in Customer Success, Account Management, or related SaaS/technology roles. Requires exceptional communication, problem-solving, analytical, relationship-building, and cross-functional collaboration skills.
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1w
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Customer Success Manager
Seattle or Los Angeles or San Francisco or United States
$85k-$115k/yr RemoteFull Time
Pearl Health
Pearl Health: Technology platform for primary care value-based care management.
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, value-based care experience, executive presentations, relationship building, and issue resolution.
HubSpot
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1mo
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Customer Success Manager
Germany or New York City or San Francisco or Dallas
€65k-€80k/yr RemoteFull Time
Canary Technologies
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Gainsight, Salesforce, Claude
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1mo
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Customer Success Manager
Fremont, California, United States
OnsiteFull Time
Kastle Systems
Kastle Systems: Managed security services provider for commercial and residential properties.
2+ YOEBachelor's degree preferred; 2-4 years account management/customer success experience; strong client relationship, communication, technical competence and training skills; experience with Microsoft Dynamics CRM and AX.
Microsoft Dynamics CRM, AX
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4w
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Client Success Manager
Santa Clara, California, United States
RemoteFull Time
IT Management Corporation
IT Management Corporation: Provides cloud communications and IT infrastructure for public sectors.
3+ YOE3+ years in customer success/account management within VAR, MSP, UCaaS, networking, cybersecurity or technology solutions; public sector experience preferred; CRM proficiency (HubSpot or Salesforce); strong communication and presentation skills.
HubSpot, Salesforce
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1w
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Customer Success Manager
United States or San Francisco
$75k-$110k/yr RemoteFull Time
DoorDash
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
3+ YOEBachelor's degree or equivalent experience; 3–5 years in customer success, account management, onboarding, or customer-facing technology roles. Requires account ownership, communication, problem-solving, retention, and cross-functional collaboration.
Online Ordering, mobile apps, loyalty, CRM
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