662 success manager jobs at 431 companies in Berkeley, CA
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Customer Success Manager
Los Angeles or San Francisco or Austin
HybridFull Time
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
Checkr: AI-powered platform for background checks and identity verification.
2+ YOE2+ years client-facing customer success/account management experience; portfolio management and renewal outcomes; proficiency with Salesforce and Google Apps; excellent communication, attention to detail, and ability to manage multiple priorities.
Juicebox: AI-native platform for automated candidate discovery and talent sourcing
5+ YOE2+ Mgmt5+ years in Customer Success/Account Management/Sales with 2+ years managing a revenue-owning team; strong commercial instincts; proven record exceeding GRR/NRR/expansion targets; forecasting and coaching experience.
Los Angeles or Santa Barbara or San Diego or San Francisco or Denver or Austin or Chicago or New York City
$100k-$105k/yrRemoteFull Time
Invoca: Analyzes sales and support calls using artificial intelligence.
4+ YOE4+ years in Customer Success/Account Management in B2B SaaS, 3+ years with enterprise software preferred, AI fluency, strong project management and consultative communication skills; healthcare/regulatory experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory
Collective: All-in-one financial platform for self-employed entrepreneurs.
5+ YOE1+ Mgmt5+ years client-facing success/support/account management; 1–2 years managing relationship-owning people; comfort with tax/financial concepts; data-savvy; AI tool experience; strong coaching and organizational skills.
Bellevue or Chicago or New York or San Francisco or Washington
$138k-$213k/yrHybridFull Time
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
10+ YOE10+ years in enterprise software delivery or partner success; experience with system integrators; IAM concepts; SaaS deployments; cross-functional collaboration.
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
Faire: Online wholesale marketplace connecting independent retailers with unique brands.
3+ YOE3+ years in sales, account management, or business development; quota-based experience; familiarity with Salesforce and data tools; strong communication, analytical, and customer success skills; AI-first mindset.
IT Management Corporation: Provides cloud communications and IT infrastructure for public sectors.
3+ YOE3+ years in customer success/account management within VAR/MSP/UCaaS or technology solutions; public sector experience preferred; CRM (HubSpot or Salesforce) proficiency; strong communication and strategic account skills.
San Francisco or New York City or London or Sydney
$100k-$118k/yrOnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
4+ YOE4+ years customer success in SaaS managing high-volume portfolios; analyze usage data; proficiency with customer success platforms; build scalable playbooks; familiarity with BI and data concepts; strong project management and communication; Bachelor's degree required.
Sigma, Snowflake, Databricks, BigQuery, SQL, Python, Gainsight, Vitally, Totango, Tableau, Looker, Power BI
San Francisco or Los Angeles or New York City or United States
RemoteFull Time
Mento: AI-powered career coaching and leadership development platform.
4+ YOE4+ years in customer success or account management at B2B SaaS, experience running renewals and expansion, experience with HR/L&D stakeholders, fluent with CRM tools (HubSpot preferred) and automation, strong commercial and operational skills.
Mach9: AI-powered software that automates feature extraction from geospatial data.
Customer Success experience with project management instincts, strong communication with technical and non-technical audiences, onboarding and project execution skills, ability to travel ~25%, familiarity with Google Workspace, Notion, and Pylon; HubSpot and SQL are nice to have.
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Mudflap: Fuel payment and discount platform for the trucking industry.
6+ YOE5–8+ years in partner/customer success or enterprise account management; experience with large, complex accounts; strong industry knowledge in trucking, logistics or payments; data-driven, collaborative, executive-facing Skills; CRM and analytics tooling familiarity.
7+ YOE7+ years in customer-facing SaaS success roles, bachelor\u0002s degree or equivalent, hands-on cloud-native experience (Kubernetes,Docker,AWS/Azure/GCP), CRM/CS tools (Salesforce,Gainsight), strong technical communication and project management.
Gumloop: Platform for building AI automated workflows without code.
6+ YOE6+ years in Customer Success/Account Management/Solutions Engineering, enterprise account ownership from onboarding through renewal, C-level engagement, strong technical curiosity with AI agents/workflows, and ability to build Success playbooks and motions.
Slack, Microsoft Teams, Gumstack, MCP servers, API
Worktrace AI: AI software for identifying and automating enterprise workflows.
6+ YOE6+ years in customer success or post-sales for technical B2B products; experience with AI tools; cross-functional collaboration; strong ownership.