554 support engineer jobs at 324 companies in Everett, MA
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Innovation Support Engineer
Wilmington, Massachusetts, United States
OnsiteFull Time
UniFirstNYSE: UNF: Rents and services industrial uniforms and workplace facility products.
Troubleshoot and support laundry automation equipment and controls, provide technical support via email/phone/chat, collaborate with engineering/production/IT, and document issues and resolutions.
Support Engineer , Amazon Robotics Technical Support
North Reading or Westboro
$90k-$158k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOEBachelor's in engineering/computer science, 4+ years technical support or system administration, Linux/Unix and AWS experience, strong analytical and communication skills, scripting and database proficiency.
UniFirstNYSE: UNF: Provides uniform rental, laundering, and facility service solutions.
Provide technical support for laundry automation and controls, diagnose hardware/software/system issues, collaborate with engineering/production/IT, document resolutions, and create knowledge-base content.
UniFirst Service Management platform, remote tools, laundry automation equipment
Wonder: Provides a multi-restaurant food delivery and meal kit platform.
Troubleshoot robotic kitchen systems, support operators and field technicians, analyze logs/Datadog, recreate issues in lab, and produce clear SOPs; strong communication and engineering mindset required.
CognexNASDAQ: CGNX: Provides machine vision systems and sensors for industrial automation
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
Technical or scientific graduate with a customer focus; strong communication; global mindset; able to engage with customers and support sales with product demonstrations.
Experience in logistics/product support engineering, model-based engineering and product support (MBE/MBPS), MagicDraw/Cameo, ILS tools (COMPASS, SESAME, EAGLE, OPUS), reliability/maintainability analyses and supportability tasks; U.S. person required; ability to obtain Top Secret clearance.
VibeIQ: A digital collaboration platform for product design and merchandising teams.
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Blitzy: Autonomous AI platform for enterprise software development.
Experience debugging distributed systems, Kubernetes/Docker, at least one major cloud (GCP/AWS/Azure), observability (Datadog), Python/Redis, SQL/PostgreSQL, Helm/CI-CD, Vault, Linux/Windows, and customer-facing incident handling with on-call rotations.
General Support Engineer – Aerospace, Defense & Government (ADG)
Portsmouth, New Hampshire, United States
$96k-$139k/yrOnsiteFull Time
Altera: Manufacturer of field-programmable gate arrays and programmable logic devices.
3+ YOEBachelor's in EE/CE,3+ years hardware support or board-level engineering,FPGA and RTL (Verilog/SystemVerilog) experience,lab debug with oscilloscopes/logic/protocol analyzers,Tcl/Python/Java scripting,eligible for U.S. security clearance.
Dell TechnologiesNYSE: DELL: Provides information technology hardware, software, and services.
5+ YOE5+ years lab engineering experience with enterprise hardware deployment, storage/compute/network infrastructure, systems administration, ServiceNow, Agile and infrastructure automation.
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Logistics engineering experience supporting DoD acquisition and sustainment; ability to perform LORA/MTA/spares/provisioning analyses; experience with ILS deliverables and tools; U.S. citizenship and ability to obtain Secret clearance required.
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
2+ YOEU.S. citizenship and ability to obtain/maintain DoD Secret clearance; typically a university degree plus ≥2 years IC layout and physical verification experience; familiarity with Cadence Virtuoso, DRC/LVS, photomask/reticle flows, scripting (Skill/Python), and Linux.
Cadence Virtuoso, DRC, LVS, Skill, Python, Linux, Microsoft Office
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
AtScale: Provides a universal semantic layer platform for data and AI.
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
FujifilmTokyo Stock Exchange: 4901: Diversified manufacturer of healthcare, imaging, and semiconductor material products.
3+ YOERemote technical support for medical imaging customers, 3+ years industry experience, VCP certification within two years, industry certifications preferred, ability to travel occasionally, work outside normal business hours, and comply with FDA/ISO requirements.
FUJIFILM Synapse, HL7, DICOM, VMware, Cisco, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Server 2022, SQL Server, Oracle, Linux
SymboticNasdaq: SYM: AI-powered robotics and software for warehouse automation.
2+ YOEBachelor's in engineering/CS or equivalent experience, 2+ years in NOC/technical support or systems engineering, Linux/Unix and Python proficiency, familiarity with PLC/VFD/ControlLogix, strong troubleshooting and communication skills.
PLC, VFD, Allen-Bradley ControlLogix, Linux, Unix, Python, Tableau, Power BI
AGDATA: Provides data management and analytical solutions for agricultural industries.
5+ YOEBachelor's in CS/IS/Business Analytics or equivalent, 5+ years in application support or software engineering, strong SQL and debugging skills, experience with complex data solutions, excellent communication, occasional after-hours support.
Global Product Support (GPS) Engineer IV (E4) – Sculpta Platform
Gloucester, Massachusetts, United States
$128k-$176k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
8+ YOEBachelor's degree in engineering, 8+ years product support/systems engineering experience, hands-on electro-mechanical expertise, strong data-driven problem solving, ability to lead high-severity escalations and work independently.
JMP, Microsoft Excel, VBA, Power Query, FRACAS, DFMEA