2mo
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Product Support Engineer
Norwood, Massachusetts, United States
$90k-$100k/yr OnsiteFull Time
Technical or scientific graduate with a customer focus; strong communication; global mindset; able to engage with customers and support sales with product demonstrations.
Microsoft Office, CRM, Product Demonstration
2w
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Product Support Engineer
Boston or United States
$130k-$180k/yr RemoteFull Time
4+ YOE4+ years in healthcare data products, 2+ years customer-facing experience, familiarity with SQL or advanced Excel, technical writing skills, experience with AI evals a plus.
SQL, Microsoft Excel
1mo
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Product Support Engineer
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yr RemoteFull Time
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
Jira, Confluence, Datadog, Splunk, Jaspersoft, QuickSight
3w
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Model Based Logistics/Product Support Engineer
Nashua or Huntsville
$118k-$201k/yr HybridFull Time
Experience in logistics/product support engineering, model-based engineering and product support (MBE/MBPS), MagicDraw/Cameo, ILS tools (COMPASS, SESAME, EAGLE, OPUS), reliability/maintainability analyses and supportability tasks; U.S. person required; ability to obtain Top Secret clearance.
MagicDraw, Cameo, COMPASS, SESAME, EAGLE, OPUS, UML, SysML, UAF
3mo
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Product Support Engineer
New York or Los Angeles or Chicago or Seattle or San Francisco or San Diego or Reston or Santa Monica or Palo Alto or Washington DC or Boston or Colorado
$120k-$175k/yr HybridFull Time
4+ YOE4+ years in application/product support or QA; experience with SaaS/enterprise web apps; strong diagnostic skills; familiarity with APIs, authentication, data validation; able to work extended hours and travel; proficient with Azure DevOps, Jira, Confluence.
Azure DevOps, Jira, Confluence, SQL, JSON, XML
2mo
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Global Product Support (GPS) Engineer IV (E4) – Sculpta Platform
Gloucester, Massachusetts, United States
$128k-$176k/yr OnsiteFull Time
8+ YOEBachelor's degree in engineering, 8+ years product support/systems engineering experience, hands-on electro-mechanical expertise, strong data-driven problem solving, ability to lead high-severity escalations and work independently.
JMP, Microsoft Excel, VBA, Power Query, FRACAS, DFMEA
3w
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Sr. Product Support Engineer
Cambridge, Massachusetts, United States
$142k-$227k/yr HybridFull Time
8+ YOE8+ years in infrastructure engineering/support or related roles in health tech; proficiency with SQL, Microsoft OS, Linux, Citrix; experience with XML and/or DICOM interfaces; bachelor's or master's in CS/SE/IT; strong communication and troubleshooting skills.
SQL, Microsoft OS, Linux, Citrix, XML, DICOM
3w
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Product Support Engineer (IST, North Reading, MA) (North Reading, MA, US)
North Reading, Massachusetts, United States
$97k-$156k/yr OnsiteFull Time
8+ YOEBachelor's in engineering preferred; 8+ years experience in product support/automation; strong troubleshooting, documentation, and communication skills; familiarity with mechanical drawings and electrical schematics; travel <20%.
2mo
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Global Product Support (GPS) Engineer IV (E4) – Sculpta Platform
Gloucester, Massachusetts, United States
$128k-$176k/yr OnsiteFull Time
8+ YOE8+ years in product support or semiconductor capital equipment; strong hands-on electro-mechanical experience; data-driven problem solving; able to work independently.
Data analysis tools, JMP, Microsoft Excel, Power Query, VBA
1mo
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Senior Product Engineer (54313)
Boston, Massachusetts, United States
$91k-$117k/yr OnsiteFull Time
10+ YOEBachelor's in Engineering, 10+ years product design/project management experience, 2+ years project management experience, knowledge of mechanical/electrical systems and building codes, manufacturing support experience.
AutoCAD, CREO Parametric, SolidWorks, Oracle, Siebel
4d
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Innovation Support Engineer
Wilmington, Massachusetts, United States
OnsiteFull Time
Troubleshoot and support laundry automation equipment and controls, provide technical support via email/phone/chat, collaborate with engineering/production/IT, and document issues and resolutions.
UniFirst Service Management platform
4d
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Innovation Support Engineer
Wilmington, Massachusetts, United States
OnsiteFull Time
Provide technical support for laundry automation and controls, diagnose hardware/software/system issues, collaborate with engineering/production/IT, document resolutions, and create knowledge-base content.
UniFirst Service Management platform, remote tools, laundry automation equipment
1mo
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Senior Engineer, Product Applications
Boston, Massachusetts, United States
$103k-$166k/yr HybridFull Time
2+ YOEMaster's in EE or related and 2+ years apps engineering experience; expertise in analog circuitry, power/DC-DC, ADC/DAC, PCB design and testing; programming in C, C#, Visual Basic, Python, MATLAB, LabView or SPICE; customer support and training experience.
ADCs, DACs, I2C, SPI, microcontrollers, C, C#, Visual Basic, Python, MATLAB, LabView, SPICE, oscilloscopes, power supplies, DMMs, PCB layout
2d
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Product Definition Engineer - Designer
Lynn, Massachusetts, United States
$40/hr OnsiteFull Time
4+ YOEReview part and assembly definition, determine dimensional constraints and tolerances, support manufacturing/inspection, lead projects, and mentor junior designers. Bachelor's degree or HS+4 years experience required.
3w
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
1w
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Sr. Engineer, Drug Product
Cambridge, Massachusetts, United States
$130k-$150k/yr OnsiteFull Time
4+ YOEBS with 6+ years or MS with 4+ years in relevant field; experience in process development/GMP manufacturing for biologics/LNP/RNA/sterile products; ability to build process models and support tech transfer; strong technical writing and cross-functional collaboration.
Microsoft Excel, JMP, Python, MATLAB, Spotfire
2mo
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Senior Manager, Technical Product Support Engineering
Wilmington, Massachusetts, United States
$155k-$233k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years in semiconductor capital equipment; leadership in technical support; strong lithography/inspection knowledge; travel 25-30%.
Lithography equipment, Inspection/metrology, Panel-level manufacturing tools, CAPEX management
2w
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Application Support Engineer
Somerville, Massachusetts, United States
$80k-$140k/yr OnsiteFull Time
3+ YOE3+ years in production operations/SRE/technical support; Linux admin and networking knowledge; scripting (Python, Bash, PowerShell); experience with client onboarding, monitoring/observability, and incident remediation.
Linux, Python, Bash, PowerShell, Docker, ECS, Kubernetes, Kafka, Kinesis, VMware, MetaTrader 4 (MT4), MetaTrader 5 (MT5), Go, Java, .NET, FIX, API
3w
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Technical Product Specialist
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOEBachelor's in Electrical/Mechanical Engineering preferred; 2+ years product marketing or technical sales support; proficiency with Microsoft Outlook/Excel/PowerPoint; ability to read mechanical drawings; strong communication and organizational skills.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
1mo
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Co-Op, Software Product Management
Cambridge, Massachusetts, United States
OnsiteInternship
Co-op role supporting product management for scientific software: shadow users, translate workflow needs into requirements, write user stories and acceptance criteria, groom backlogs, and partner with engineering and science teams.
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