77 software support engineer jobs at 60 companies in Everett, MA
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Software Support Engineer
Andover or Wilmington
$96k-$132k/yrHybridFull Time
SymboticNasdaq: SYM: AI-powered robotics and software for warehouse automation.
2+ YOEBachelor's in engineering/CS or equivalent experience, 2+ years in NOC/technical support or systems engineering, Linux/Unix and Python proficiency, familiarity with PLC/VFD/ControlLogix, strong troubleshooting and communication skills.
PLC, VFD, Allen-Bradley ControlLogix, Linux, Unix, Python, Tableau, Power BI
Senior Engineer, Software Support Engineering (DevOps)
Wilmington, Massachusetts, United States
$120k-$175k/yrHybridFull Time
Analog DevicesNASDAQ: ADI: Designs and manufactures semiconductors for signal processing and power management.
2+ YOEMaster's degree in CS, Computer Networking, Electrical Engineering or related and 2 years DevOps experience; demonstrated expertise with GitHub/GitHub Actions, Jenkins, JFrog Artifactory, Cloudsmith, GitHub/Bitbucket, Docker/Podman, Kubernetes/Docker Swarm, Bash and Python.
Blitzy: Autonomous AI platform for enterprise software development.
2+ YOE2–5 years in software engineering, technical support, or debugging-heavy roles; strong problem solving; code reading/modification (Python/TypeScript); excellent communication; calm under pressure; wants onsite collaboration.
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
4+ YOEBachelor's degree and 4+ years software experience (2+ years Gen AI). Full-stack development with Python or Java, RESTful APIs, production operations/support, CI/CD with GitHub Actions, experience with ServiceNow, Splunk, Datadog, and LLM/Gen AI frameworks.
KlaviyoNYSE: KVYO: Software platform for automated e-commerce marketing and customer data.
Full-stack software engineering background building user-facing features and supporting APIs; data-driven mindset; A/B testing experience preferred; AI-driven delivery experience or willingness to learn.
HTML, TypeScript, JavaScript, React, Python, Django, MySQL, Cassandra, RabbitMQ, Redis, Amazon Web Services (EC2), Amazon Web Services (RDS), Amazon Web Services (Aurora), Terraform, Ansible, Packer
UniFirstNYSE: UNF: Provides uniform rental, laundering, and facility service solutions.
Provide technical support for laundry automation and controls, diagnose hardware/software/system issues, collaborate with engineering/production/IT, document resolutions, and create knowledge-base content.
UniFirst Service Management platform, remote tools, laundry automation equipment
inTEST CorporationNYSE American: INTT: Global provider of thermal and electronic test technology solutions.
Bachelor's in electrical/computer engineering, experience designing embedded software for hardware control, proficiency in C/C++, strong communication and math skills, ability to work hybrid with 25–50% onsite support, US work eligibility required.
C, C++, Microsoft Office, Windows, Microchip Harmony Development Platform, PIC32, LabVIEW, in-circuit emulator, digital oscilloscope
CognexNASDAQ: CGNX: Provides machine vision systems and sensors for industrial automation
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
Advisor360°: Provides an integrated SaaS platform for wealth management firms.
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
Paramus or Lowell or Research Triangle Park or Durham or San Jose or Austin
$131k-$245k/yrRemoteFull Time
IBMNew York Stock Exchange: IBM: Global technology providing enterprise software, cloud, and consulting.
5+ YOE5+ years product development experience, strong C/C++/Java skills, OS administration (Windows/Linux/UNIX), log and trace analysis, DB2/Oracle/SQL Server familiarity, CMOD product expertise and customer support skills.
Sr Tech Support Engineer MI -1 (Level 2 support for medical device software)
Lexington or United States or Japan
RemoteFull Time
FujifilmTokyo Stock Exchange: 4901: Provider of diagnostic imaging and healthcare technology solutions.
Experience supporting medical imaging software, Windows and networking knowledge, SQL/Oracle familiarity, HL7/DICOM protocols, industry certifications (Microsoft/VMware/Cisco/Security+), strong communication and documentation skills.
Microsoft Server 2012, Microsoft Server 2016, Microsoft Server 2019, Microsoft Server 2022, SQL Server, Oracle, VMware, Cisco, Postgresql, Linux, HL7, DICOM
KlaviyoNYSE: KVYO: Customer data platform for e-commerce marketing and automation.
Master's degree in a related field required. Experience providing backend support with RPC and MongoDB, designing parallel programs, using RabbitMQ, Redis, MySQL, Kubernetes or Anvil Cloud, Django/Python, Hive, and Golang. Experience building scalable systems and debugging performance.
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
AGDATA: Provides data management and analytical solutions for agricultural industries.
5+ YOEBachelor's in CS/IS/Business Analytics or equivalent, 5+ years in application support or software engineering, strong SQL and debugging skills, experience with complex data solutions, excellent communication, occasional after-hours support.
Dresher or Newton or Lake Mary or Hartford or Boston or Nashville or Philadelphia or Charleston or Indianapolis or Atlanta or Dallas or Orlando
$65k-$85k/yrRemoteFull Time
Ascensus: Administers tax-advantaged retirement and education savings plans.
3+ YOEUp to 3 years in technical support, QA, SDET, or engineering-adjacent roles; BS in CS/related; strong debugging, logs; AI/LLM exposure; SQL; API testing; ability to explain technical issues.
Postman, SQL, NewRelic, Langfuse, Azure DevOps, Cursor, Claude Code
Analogic: Provides imaging and detection technology for healthcare and aviation.
Strong C++ and Linux experience, Python scripting familiarity, microservices (REST APIs, MQTT), production distributed systems support, debugging, releases, and technical documentation skills.
Worcester Polytechnic Institute: Private research university focused on science, engineering, and technology.
Bachelor's or current enrollment in CS/SE/CE/IT or related field; experience with Linux, Docker/containerization, web app deployment, server administration, strong programming skills, and ability to document and support reproducible deployments.