1,156 support manager jobs at 692 companies in Cotati, CA
3w
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
2w
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yr HybridFull Time
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
Microsoft Office, iManage, Azure DevOps, Jira, Confluence, Agile/Scrum, CI/CD, JSON, XML, SQL
3d
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Support Program Manager, Live Support
San Francisco, California, United States
$216k-$240k/yr OnsiteFull Time
8+ YOERequires 8+ years in program management, customer support, support operations, service delivery, or related fields, plus experience scaling live support programs and designing scalable support operations.
3w
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Product Support Manager, gUP Consumer Payments
San Francisco or Boulder or Sunnyvale
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent,5 years project-management or customer-facing experience,ability to extract insights from complex data,lead global deployments,and work non-standard hours.
2mo
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Staff Product Manager, Support Experience
San Francisco, California, United States
OnsiteFull Time
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
1mo
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Project Manager Support Professional
Oakland, California, United States
$85k-$140k/yr OnsiteFull Time
3+ YOEBA/BS and 3 years experience (or equivalent); prior exposure to BART projects required; proficiency with Microsoft Word, Excel, PowerPoint, Outlook; Primavera P6 helpful; strong communication and project coordination skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Primavera P6
2mo
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Support Services Manager
Fairfield, California, United States
$59-$71/hr OnsiteFull Time
5+ YOE2+ MgmtFive years administrative/managerial experience; one year in purchasing or supply management; two years supervisory experience; bachelor’s degree in Business Admin, Accounting, Finance or related field; valid CA Driver’s License; relevant certifications desirable.
Microsoft Office, Procurement Systems, General ledger/financial reporting tools
1mo
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Administrative Support III (T3)
Benicia, California, United States
$31-$42/hr OnsiteFull Time
Performs administrative tasks including preparing correspondence and presentations, scheduling meetings, managing electronic calendars, handling mail, arranging travel, running reports, and supporting departmental procedures.
1mo
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Administrative Support III (T3)
Benicia, California, United States
$31-$42/hr OnsiteFull Time
Performs administrative tasks including preparing correspondence and presentations, managing electronic calendars, arranging travel, screening calls, running reports, and supporting team processes with developed analytical proficiency.
16h
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Group Product Manager, Support
San Francisco, California, United States
$230k-$260k/yr OnsiteFull Time
5+ YOERequires 5–8 years of product experience, ownership of meaningful products or business lines, 0-to-1 product delivery, PM leadership or mentoring, and autonomous execution in ambiguity. Support, customer success, or AI experience is a bonus.
1mo
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Sr. Manager, SAP Application Support
Emeryville, California, United States
$140k-$160k/yr HybridFull Time
8+ YOE8+ years in application/production support with leadership experience; deep SAP ERP (S/4 or ECC) experience (MM, SD, FICO); incident/problem management and RCA; vendor/offshore management; familiarity with ITIL; bachelor’s degree in CS/Engineering or related.
SAP ERP, S/4, ECC, MM, SD, FICO, WMS, TMS, AMS, ITIL
1mo
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Support Services Manager
San Francisco, California, United States
$84k-$88k/yr OnsiteFull Time
2+ YOE5+ MgmtRequires supervisory experience, strong administrative and documentation skills, crisis intervention knowledge, ability to facilitate groups, and experience with homeless or low-income populations; advanced degree and clinical licensure preferred.
3mo
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Technical Support Manager
San Francisco, California, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
SQL, Looker, DBT, Snowflake, BigQuery, Agentic workflows
4d
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Lead Product Manager - Agreement Manager Search
San Francisco or Chicago or Seattle
$186k-$301k/yr HybridFull Time
12+ YOERequires 12+ years of product management experience, or 8+ years with a master's degree, including search or discovery ownership, data-driven product development, cross-functional leadership, experimentation, and strong communication.
AI, ML, KPI, telemetry, search, chat, worksheets, natural language search, conversational interfaces, recommendations, semantic search, Sales, Customer Success, Support, GTM
2mo
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Manager, Level 2 Technical Support
Australia or Malaysia or New Zealand or Taiwan or Philippines or Asia or North America or South America or San Francisco
$45k-$115k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years as Level 2/3 support, 2+ years leading or mentoring support teams, proven incident escalation management, SQL/log analysis experience, fluency in English and Mandarin, willingness to travel up to 10%, available for on-call rotation.
Python, Claude, Zendesk, Jira, SQL, HTTP, MQTT
1mo
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Technical and Client Support Manager
Berkeley, California, United States
$85k-$95k/yr HybridFull Time
5+ YOE5+ years in technical support/client or program management, Bachelor's degree or equivalent, experience with LMS/CRM/SaaS (HubSpot a plus), strong troubleshooting, onboarding, training, and communication skills.
LMS, CRM, HubSpot, SaaS
2mo
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Sr. Manager – Data & AI Support Engineering
Dallas or San Francisco
OnsiteFull Time
10+ YOE10+ years building and supporting large-scale data and AI applications using Python/Java/Scala and Spark; experience with AI-enabled support workflows, cloud platforms (AWS/Azure/GCP), managing distributed technical teams, on-call/incident management, and strong customer-facing leadership.
Python, Java, Scala, Apache Spark, Spark, Spark SQL, Structured Streaming, Delta Lake, Databricks Runtime, DLT, Lakeflow, Lakebase, Claude Skills, RAG, Kafka, Hadoop, AWS, Azure, GCP, JIRA, MLflow, Agentic AI
1d
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Manager, Technical Support Engineering (Bare Metal)
San Francisco or Seattle or Sunnyvale
$157k-$210k/yr HybridFull Time
5+ YOE5+ MgmtRequires 5+ years leading infrastructure support or data center teams, Linux administration, hardware diagnostics, GPU infrastructure knowledge, incident management, ticket workflows, metrics, and 24/7 or hybrid scheduling experience.
Linux, Jira, Zendesk, NVIDIA A100, NVIDIA H100, PCIe, NVLink, MTTR, SLOs, ESPP
2w
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Manager, Fleet Support Operations
San Francisco, California, United States
$131k-$158k/yr OnsiteFull Time
8+ YOE5+ Mgmt8+ years transportation operations experience, 5+ years managing teams of 10+, strong leadership, analytical and problem-solving skills, EHS awareness, and clear communication with senior leadership.
Jira, Confluence, SAP ERP, Microsoft Office, Google Suites, Lucid Charts, Slack
2mo
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Staff Product Manager, Support Experience
United States or New York City or Seattle or South San Francisco
$214k-$322k/yr HybridFull Time
12+ YOE12+ years product management experience, technical background, strong written and verbal communication, experience building multi-year vision and leading cross-team initiatives.
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