1,890 support manager jobs at 877 companies in Joppatowne, MD
1mo
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Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
1w
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Technical Support Manager
Linthicum, Maryland, United States
$120k-$140k/yr OnsiteFull Time
2+ MgmtRequires 2+ years of recent team leadership, desktop support experience, ITIL and formal service management knowledge, ITSM platform experience, Microsoft 365 proficiency, vendor management, and approximately 10% travel.
ITSM, ITIL, SysAid, ServiceNow, Microsoft 365, HP, Dell
2mo
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Senior Manager IT Support
Silver Spring, Maryland, United States
$144k-$186k/yr OnsiteFull Time
8+ YOE2+ Mgmt2+ years supervisory experience; bachelor’s degree (or equivalent experience) and minimum 8 years IT support/operations experience. Experience in service delivery, incident management, disaster recovery, change control, vendor management, and KPI oversight.
5d
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IS Services & Support Manager
Baltimore, Maryland, United States
$105k-$132k/yr OnsiteFull Time
10+ YOEBachelor’s degree in information services, computer science, business, or related field; 10 years of progressive IS management or customer support experience; supervisory, project, vendor, and technical support expertise.
Information Technology (IT), ticket management systems
5d
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IS Services & Support Manager
Baltimore, Maryland, United States
$105k-$132k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent experience, 10+ years in information services management or customer support, supervisory experience, project and change management, vendor management, troubleshooting, and continuous improvement skills.
3w
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizen with active TS/SCI and full-scope polygraph; 6+ years supporting enterprise infrastructure or service delivery; expertise in mission-critical support, escalation management, and customer-facing delivery; ITIL or Mission Critical certification preferred.
HPE
3w
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizenship and active TS/SCI with poly required. Bachelor’s preferred (or associate +6+ years). Experience in customer-facing service delivery, technical account management, mission-critical support, ITIL and project management required; familiarity with HPE products preferred.
3d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
9h
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Operations Support Manager
North Bethesda, Maryland, United States
$74k-$96k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor’s degree or equivalent experience, 3 years of management experience, 3 years of related experience, operational expertise, process improvement skills, and cross-functional collaboration abilities.
3w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
2w
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Manager, Community Support
Baltimore or Aberdeen or Belcamp or Columbia or Edgewood or Eldersburg or Glen Burnie
$47k-$67k/yr OnsiteFull Time
2+ YOEBachelor's degree in a relevant human services field preferred, two years of case management or related experience, Microsoft Office proficiency, electronic records and billing experience, and a valid Maryland driver's license.
Microsoft Office Suite, Microsoft Excel, Microsoft Word, Sage, CareVoyant, iCM
3w
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Federal Account Support Manager, (Clearance Required; TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEUS citizen with active TS/SCI and full-scope polygraph required; 6+ years related experience preferred; experience in service delivery/TAM/CE roles, mission-critical/ITIL certifications, HPE product/support knowledge, project management and executive communication skills.
2mo
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOEBachelor's degree plus 10+ years technical or leadership experience (or equivalent). Experience in customer success/stakeholder engagement, program/project/portfolio management, DevOps tools (GitLab, GitHub, CI/CD), and ITSM/ITIL practices. ITAR clearance and U.S. citizenship or permanent residency required.
GitLab, GitHub, CI/CD, ITSM, ITIL
3d
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Community Support Specialist
Lancaster, Pennsylvania, United States
$21/hr OnsiteFull Time
Requires strong organizational, customer service, multitasking, and correspondence skills. Provides administrative support, coordinates work orders, maintains records, and assists managed communities.
2mo
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Legal Support Assistant
Washington or Baltimore
$62k-$78k/yr OnsiteFull Time
3+ YOE3+ years administrative or legal support experience; proficiency with Microsoft Office; strong organization, communication, confidentiality, and multitasking skills; experience with billing and matter management systems preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Legal Administrative Support
Towson or Baltimore or United States
$50k-$53k/yr HybridFull Time
Entry-level legal administrative support role requiring office experience preferred, customer service, organization, communication, accurate typing, and working knowledge of Microsoft Office, case management, and document storage systems.
Microsoft Office Suite, Case Management system, Document Storage system
10h
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Preschool Operations Support Manager
Bear, Delaware, United States
$50k-$55k/yr OnsiteFull Time
2+ YOERequires a BA/BS in early childhood education or related field, 2+ years in licensed childcare, management/coaching experience, and specified childcare, regulatory, communication, and curriculum training.
3mo
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Medical Support Program Manager
Bethesda, Maryland, United States
$80k-$90k/yr OnsiteFull Time
1+ YOEOversee administrative and patient support operations; supervise staff; coordinate scheduling and records; ensure NIH compliance; 1+ year healthcare experience; authorized to work in US.
2w
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Delaware Business Support Manager II
Wilmington, Delaware, United States
OnsiteFull Time
5+ YOERequires 5 years of experience, high school diploma/GED, thorough knowledge of business functions, bank policies, financial practices, compliance, reporting, process improvement, and operational support.
3d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond or United States or Colorado or California or Washington or Maryland or Virginia or District of Columbia
$91k-$157k/yr HybridFull Time
Bachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM expertise, enterprise end-user environment knowledge, analytics, coaching, and process improvement skills.
Microsoft Windows, macOS, Microsoft 365, ITSM, AI
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