43 customer support lead jobs at 27 companies in Joppatowne, MD
3w
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PT Customer Lead (540126)
Hanover, Pennsylvania, United States
OnsitePart Time
Provide customer service and support in retail store operations; may lead customer-facing activities.
2w
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Support Lead Full Time- 247
Nottingham, Maryland, United States
$17/hr OnsiteFull Time
1+ MgmtHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to lift 25 pounds.
cash register
5d
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Lead Customer Service and Tech Support
Santa Rita or Chantilly or Huntsville or Lanham or United States
$65k-$85k/yr OnsiteFull Time
Requires active Secret clearance, CompTIA Security+, bachelor's degree or equivalent, 5+ years of IT experience, and 1–2 years supervising, leading, or handling Tier 3 escalations.
Learning Management System
2mo
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Shift Lead
Burtonsville, Maryland, United States
OnsiteFull Time
Shift Lead at a Taco Bell franchise, supports RGM, runs shifts, ensures safety and quality, guides Team Members.
6d
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Team Lead Supervisor, Customer Experience - B2C
Glen Burnie or New York City or Baltimore
$55k-$70k/yr OnsiteFull Time
2+ YOERequires 2–4 years in customer service or contact center work, experience with escalations and complex cases, strong organization and communication skills, and operational metrics experience. Frontline team support preferred.
Power BI, Salesforce Service Cloud
1mo
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Lead Customer Solutions Scientist
Wilmington or Spring House
$122k-$166k/yr OnsiteFull Time
3+ YOEAdvanced degree in life sciences,3+ years pharma/biotech experience,strong communication,customer-facing technical expertise,ability to design studies and support commercial implementation.
3mo
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Shift Lead
Rockville, Maryland, United States
OnsiteFull Time
Provide operational support during shifts, direct team as delegated, perform cleaning/maintenance and equipment operation, lift up to 50 lbs, stand for extended periods; high school diploma preferred; background check and compliance required.
Microsoft Excel
1mo
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Lead Customer Engineer - Power Solutions
Yocumtown, Pennsylvania, United States
OnsiteFull Time
2+ YOEBachelor's in mechanical or related field, 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill/3D modeling and PDM; knowledge of server/storage/data center architectures and industry specs preferred; strong communication.
Windchill, Creo, Microsoft Office
1mo
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Lead Customer Engineer - Power Solutions
Yocumtown, Pennsylvania, United States
OnsiteFull Time
2+ YOEBachelor's in mechanical engineering or related, minimum 2 years technical support experience in the connector industry, proficiency with Creo and Windchill, MS Office skills, knowledge of server/storage architectures and industry specs preferred; some travel required.
Windchill, Creo, Microsoft Office
3d
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FT Lead Assoc Dairy - 6582
Parkesburg, Pennsylvania, United States
OnsiteFull Time
Leads dairy department operations in a grocery retail store while supporting team members, customers, and community service.
1w
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Work From Home - Client Support Manager
Brookside, Delaware, United States
RemoteFull Time
Requires customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
1mo
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Shift Lead
Bowie, Maryland, United States
OnsiteFull Time
Provide operational support during shifts, direct team workflow, ensure safety and customer service; high school preferred, previous customer-facing or operational leadership preferred, background check required.
Microsoft Excel
2d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
2mo
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Inside Sales & Operations Support Specialist
New York City or Wyomissing or Philadelphia or Baltimore
OnsiteFull Time
Support design studio operations, generate and qualify leads, provide technical/design consultations, use Salesforce and AV tech, strong customer service and organizational skills; college degree preferred; ability to travel.
Salesforce, AV
1mo
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FT Center Store Lead
Pasadena, Maryland, United States
$17-$25/hr OnsiteFull Time
Supports center store operations: customer service, stocking, training and scheduling associates, using ACIS/CAO ordering systems, following food and workplace safety, and meeting physical lifting requirements.
ACIS, CAO, cash register, scanner, computer, pallet jack, lottery machine, calculator
1w
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Lead Concierge
Baltimore, Maryland, United States
$53k-$56k/yr OnsiteFull Time
Prior customer-facing experience, strong communication and service skills, sound judgment, confidentiality, organization, emergency response, office systems proficiency, and ability to support team training.
BuildingLink
3w
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Lead Concierge
Columbia, Maryland, United States
$21-$27/hr OnsiteFull Time
High school diploma/GED, proven customer service and leadership experience, strong communication and organizational skills, proficiency with Microsoft Office, ability to manage front desk operations.
Microsoft Office
1w
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Lead Marketing Event Greeter
Baltimore or Virginia or Maryland
FieldFull Time
1+ YOERequires 1+ year in events, hospitality, customer service, guest-facing, or sales support; strong communication, problem-solving, flexibility, and ability to work weekends, holidays, and extended event hours.
2mo
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Lead Call Center Representative
Chevy Chase or Washington or Falls Church
$23-$24/hr OnsiteFull Time
2+ YOEHigh school diploma/GED required (Associate preferred), 2+ years customer support experience in a medical/clinical office, experience with EMR/Athena/Greenway/Phreesia, strong phone and communication skills, multitasking, occasional travel, background check and COVID/Flu vaccination required.
EMR, Athena, Greenway, Phreesia
2w
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Front Office Coordinator Lead, Nephrology
Easton or Maryland or United States
OnsiteFull Time
4+ YOEHigh school diploma or GED and four years of front office, patient access, customer service, or related experience, including healthcare experience. Requires scheduling and registration certification within six months.
Electronic Medical Records (EMR)
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