1w
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
1w
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Senior AI Support Operations Manager
United States or New York City
$113k-$140k/yr HybridFull Time
5+ YOE5–7 years experience including 3–5 years in customer support operations or CX tooling; hands-on with AI-powered support tools (e.g., Forethought AI), CRM platforms; ability to translate processes into scalable automations and improve CSAT, containment, deflection, and productivity.
Forethought AI, CRM
2mo
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Manager, Proposal Support Operations
New York City, New York, United States
$70k-$90k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years RFP/proposal/operations experience, 2+ years people leadership, Bachelor's preferred, strong RFP lifecycle and proposal strategy knowledge, experience with process improvement and proposal/content systems.
3w
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Support Operations
New York City, New York, United States
$90k-$105k/yr OnsiteFull Time
2+ YOE2+ years in customer support/operations, strong written/verbal communication, problem-solving, tech comfort, attention to detail, ability to manage priorities in a fast-paced environment.
2w
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Regional Operations Support Manager
Bronx, New York, United States
$90k/yr FieldFull Time
Field-based operations support experience, strong problem solving, communication, time management, and coaching skills; ability to complete audits, drive follow-up actions, and travel within the region.
1mo
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Operations Manager
Brooklyn or United States
FieldFull Time
Operations management experience with strong leadership, communication, project management skills, and willingness to travel nationwide to support multi-site operations.
2w
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Manager, Support Services & Vendor Operations
Wilkes Barre or Conshohocken or New York City or Parsippany
$70k-$120k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years progressive operations leadership, P&C insurance experience preferred, vendor and contract management, financial and analytical acumen, process improvement and change management, ability to travel up to 25%, authorized to work in the U.S. without sponsorship.
1w
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Operations Manager
New York, New York, United States
$111k-$130k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree and 3+ years managerial experience; 3+ years operational/project management and executive support; strong communication, HR knowledge, and Microsoft Office/Salesforce/Workday familiarity.
Microsoft Office Suite, Salesforce, Workday
3mo
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Multinational Operations Manager- Production Support
New York or Chicago
OnsiteFull Time
Management of a team of data operations analysts; oversee SLA adherence; familiarity with Salesforce, Policy Admin and Reinsurance QA; coordinate production activities across regions.
Salesforce, Policy Admin (UW), Reinsurance Quality Review
1w
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Sr. Manager DTC Operations & Support
New York, New York, United States
$151k-$165k/yr HybridFull Time
5+ YOE5+ MgmtBachelor's degree (or equivalent) and 5+ years experience managing teams and technical operations for ecommerce; hands-on development/QA/infrastructure experience; knowledge of ecommerce workflows, SLAs, incident management and vendor coordination.
1mo
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Operations Field Support Specialist
Poughkeepsie or Dutchess County or Orange County
$65k-$75k/yr FieldFull Time
3+ YOEMinimum 3 years management experience; able to cover manager and associate roles, manage operations, staffing, training, and sales metrics; dependable transportation; mechanical aptitude; ability to stand long periods and work outdoors.
POS
1mo
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Support Operations Specialist - Global Sales
Somerset or United States
$50k-$65k/yr OnsiteFull Time
2+ YOE2+ years in sales or sales support (SHI experience preferred), Bachelor's degree, CRM and data management experience, proficiency in MS Office, strong communication, analytical and organizational skills.
CRM, SHI-branded CRM, Microsoft Dynamics - CRM, MS Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Manager, Platform Operations Support Systems YouTube
New York or Mountain View or San Bruno
$183k-$266k/yr OnsiteFull Time
7+ YOE2+ MgmtBachelor's or equivalent,7+ years leadership in systems engineering/technical operations,2+ years people management,experience with AI/ML in customer support,knowledge of Java, Python, JavaScript or SQL,experience with CRM platforms and Google Cloud Platform.
Salesforce ServiceCloud, Gemini Enterprise, Google Cloud Platform (GCP), Java, Python, JavaScript, SQL
1mo
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IT Operations Support
New York City, New York, United States
$89k-$110k/yr HybridFull Time
3+ YOEAdminister and maintain MDM/UEM (Omnissa Workspace ONE UEM, Microsoft Intune), manage Active Directory, provide Tier 1–3 support for iOS/Android/Windows/macOS, 3+ years technical support experience, bachelor’s degree or equivalent technical education/experience.
Omnissa Workspace ONE UEM, Microsoft Intune, Microsoft Active Directory, ServiceNow, Zendesk, Jira, iOS, Android, Microsoft Windows, macOS, Python, Microsoft PowerShell, Bash, MDM
2mo
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Executive Operations Manager
Tirana or Pristina or New York or Milan
HybridFull Time
3+ YOE3+ years in an Executive Assistant/Operations Manager support role; international travel logistics; English proficiency; C-suite interaction; tech tools; legal/international compliance experience preferred.
1mo
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Operations Excellence Manager
New Brunswick or Newark or Philadelphia or Lancaster
FieldFull Time
Experience in quality/service/cleanliness (QSC) assessments, supporting new store openings, training, cross-functional communication, coaching store operators, and driving operational excellence.
3w
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Revenue Operations Manager
Vancouver or New York or Salt Lake City or San Francisco or Seattle
$118k-$147k/yr HybridFull Time
3+ YOE3+ years in revenue/sales operations or similar, experience with Salesforce and GTM systems, ability to support multiple GTM teams, strong analytical and stakeholder management skills, willing to work in-office three days/week.
Salesforce
2w
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Development Operations Manager
New York, New York, United States
$71k-$85k/yr HybridFull Time
3+ YOEManage Salesforce and fundraising systems, ensure data integrity, oversee gift processing, produce fundraising reports, support donor research and event logistics; BA required and 3+ years nonprofit development operations experience.
Salesforce, Instrumentl, iWave, Microsoft Excel, PowerPoint, Microsoft Outlook
6d
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Operations Manager
Westbury, New York, United States
$22-$36/hr OnsiteFull Time
Manage store operations, supervise staff, support sales and inventory, handle financial and customer service responsibilities; retail management experience preferred.
1mo
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Operations Support Manager (New York, NY, 10018)
New York, New York, United States
$90k-$95k/yr HybridFull Time
5+ YOE5+ years coordinating foodservice operations, demonstrated leadership, strong verbal and written communication, customer service skills, and willingness to travel up to 75%.
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