216 support service manager jobs at 146 companies in Beecher, MI
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Field Technical Service Manager
Auburn Hills, Michigan, United States
OnsiteFull Time
StellantisNYSE: STLA: Global automotive manufacturer and provider of innovative mobility solutions.
7+ YOE2+ MgmtBachelor’s degree and 7+ years in operations, field support, aftersales, customer experience, or program management; 2+ years managing direct reports; automotive service, analytics, project management, and Microsoft 365 expertise.
Microsoft 365, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot
Grand Rapids or Atlantic City or Southfield or Philadelphia or Fairfield or Vancouver
$21/hrOnsiteFull Time
EvolutionNasdaq Stockholm: EVO: Provider of online casino solutions and live dealer content.
Requires secondary education, strong English communication, computer literacy, problem-solving, analytical, decision-making, teamwork, service orientation, attention to detail, and people management skills.
StellantisNYSE: STLA: Global automotive manufacturer and provider of innovative mobility solutions.
7+ YOE2+ MgmtBachelor's degree and 7+ years in operations, field support, aftersales, customer experience, or program management. Requires 2+ years managing direct reports and advanced Microsoft 365 proficiency.
Microsoft 365, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot
Communities First, Inc.: Empowering People, Building Communities
5+ YOE2+ MgmtBachelor's degree required, 5+ years supportive services experience, 2+ years supervisory experience, knowledge of case management, trauma-informed care, Medicaid/Medicare, and proficiency with Microsoft Office.
LCPtracker: Private construction-compliance software serving agencies, contractors, and workforce-development programs.
High school diploma or equivalent, basic computer knowledge, customer service experience, ability to manage assignments and meet deadlines, and proficiency supporting software and systems.
Primrose School of Novi: Private Primrose franchise preschool and early-childhood center serving infants through Pre-K children in Novi, Michigan.
No prior experience required; support classroom instruction, manage behavior, communicate with families, and participate in professional development. Strong communication and classroom management skills.
Vehlo: Private automotive software and payments provider serving dealerships and independent repair shops.
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk, Salesforce Service Cloud, Intercom; AI/automation in support; 24/7 support models; excellent communication.
EmersonNYSE: EMR: Global technology and engineering providing innovative solutions.
8+ YOEBachelor's in engineering or equivalent, 8+ years control systems experience (preferably water/wastewater), experience leading field services/project engineering teams, willingness to travel up to 20%, U.S. work authorization required.
Vehlo: Private automotive software and payments provider serving dealerships and independent repair shops.
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk/Salesforce Service Cloud/Intercom, AI automation, 24/7 support, and SaaS scale-ups.
Hilb Group: Provides insurance brokerage and employee benefits advisory services.
Associate degree preferred or equivalent experience, proven customer service and phone skills, Microsoft Windows and Office proficiency, strong organization and communication, agency management system experience preferred.
Spectrum Child and Family Services: Empower, strengthen and enhance individuals, families, and communities with diverse needs.
3+ YOE3+ MgmtBachelor's in human services, 3+ years child welfare management (adoption, foster care, licensing), 1+ year specialized program/financial experience, Michigan driver and clear background checks, proficiency with Microsoft Office, EMR/MDHHS MiSACWIS.
Microsoft Office, email marketing, Electronic medical record systems, MDHHS MiSACWIS System
The Home DepotNYSE: HD: World's largest home improvement specialty retailer.
Requires customer focus, integrity, detail orientation, time management, teamwork, and the ability to work productively with little or some supervision.
Friedman Real Estate: Privately held commercial real estate firm serving property owners and tenants through brokerage, management, construction, financing, and facilities services.
2+ YOEHigh school diploma/GED and minimum 2 years customer service or administrative experience; strong communication, organization, and Microsoft Office skills; property-management software experience preferred.
NiterraTokyo Stock Exchange: 5334: Public Japanese manufacturer of spark plugs, automotive sensors, technical ceramics, semiconductor components, and medical equipment for global customers.
2+ YOEHigh school diploma/GED, 2+ years supporting software/hardware, strong troubleshooting, help desk experience, AD account management, networking, documentation, imaging, and customer service; participation in on-call rotation.
Active Directory, Microsoft administrative portal, Help Desk System
LSPedia: SaaS provider of pharmaceutical DSCSA compliance, serialization, and traceability software for manufacturers, distributors, dispensers, and healthcare systems.
3+ YOERequires 3+ years in SaaS, application, technical, software, healthcare, or pharmacy support; ticket-queue management; structured troubleshooting; analytical problem-solving; strong written communication; U.S. work authorization; and Spanish proficiency.
OneScan Pharmacy Pro, Power BI, SQL, Freshdesk, Zendesk, Salesforce, ServiceNow, Jira, HubSpot, SFTP, AS2, EDI, XML, JSON, CSV
Pella Corporation: Manufactures premium windows and doors for residential and commercial customers.
3+ YOE3-5 years leadership in customer support/operations, experience supervising teams, bachelor's degree preferred, proficiency with Microsoft Office, ability to work flexible hours including occasional evenings and weekends.
Edward Rose & Sons: Family-owned, privately held real estate developer and property manager providing apartment communities.
Bachelor's degree in technology or equivalent ERP, CRM, and property management experience; Yardi expertise; customer service skills; valid driver's license; willingness to travel, work overtime, and provide extended support.
Yardi Voyager, RentCafé CRM, RentCafé, Yardi Elevate, YardiOne, Aspire, Microsoft SharePoint, Microsoft Windows, Microsoft Office 365, Windows administration
Publicis GroupeEuronext Paris: PUB: A global leader in marketing, communication, and digital transformation.
3+ YOERequires 3–5 years of customer service, escalation management, call center, retail, or sales experience; strong communication, organization, multitasking, interpersonal, and problem-solving skills; and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM