340 support service manager jobs at 168 companies in Gresham, OR
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Support Manager
Lake Oswego, Oregon, United States
OnsiteFull Time
Building Champions: Providing executive coaching and leadership development for business leaders.
Provides executive assistance to VP of Coaching Services and operational support to coaching team; coordinates business development, client engagement, contract fulfillment, and administrative tasks.
Parametrix: Employee-owned engineering, planning, and environmental consulting firm.
10+ YOE3+ MgmtBachelor's or equivalent,10+ years IT support/service desk experience,3+ years leading support teams,experience with Microsoft 365,Entra ID,Intune,endpoint management,service improvements,and AI governance;US work authorization required.
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
10+ YOE5+ MgmtBachelor's degree or equivalent,10+ years in product support/field service in high-tech manufacturing,5+ years leadership,strong lifecycle support,root-cause analysis,and stakeholder management skills.
The Management Trust: Provides comprehensive management services for residential community associations.
1+ YOEProvide customer service and administrative support for community associations; manage complex work orders and ARC requests; 1+ years administrative experience and proficiency with Microsoft Office required.
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
4+ YOE4–7 years desktop/field support experience in office and factory environments; strong Windows 10/11, SCCM, ITSM, endpoint management (IT Shop, Nexthink) skills; printer/A/V support and basic network troubleshooting; onsite mobility.
SCCM, IT Shop, Nexthink, ITSM, Windows 10, Windows 11, HP, Lexmark, Cisco VC
TAL Building Centers: Operates building material centers across the Pacific Northwest.
3+ YOEProvide sales support to outside sales, manage quotes and orders, and ensure excellent customer service; 3+ years in customer service/order entry; blueprint reading; MS Office; POS.
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
5+ YOEBachelor\u0002s degree with management experience and minimum 5 years in a related industry (or graduate degree with 2 years management); experience leading service teams and customer-facing operations.
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
4+ YOE4–7 years desktop/field support experience in office and factory environments; strong Windows 10/11 skills; experience with laptops/desktops, printers, handheld scanners, and A/V; ITSM and endpoint management (SCCM/IT Shop/Nexthink); basic network troubleshooting and RCA skills.
SCCM, IT Shop, Nexthink, Windows 10, Windows 11, ITSM, ITIL, Cisco VC, HP, Lexmark, Wi-Fi, LAN
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$95k-$145k/yrOnsiteFull Time
Department of Labor: Protects American workers' rights and ensures fair labor practices.
1+ YOERequires specialized administrative experience in space and facilities management, project planning/monitoring, stakeholder coordination, and written/oral communication; must meet GS-12 time-in-grade and federal eligibility rules.
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
2+ YOE2+ MgmtMinimum 2 years leading technical support with experience in support processes, CRM/ticketing/knowledge bases, SAS background, ability to analyze complex issues and run case-management reports.
CRM systems, ticketing platforms, knowledge bases, SAS, ERP systems, data analysis tools, Honeywell Forge, case management
Salem-Keizer Public Schools: Operates public K-12 schools in Salem and Keizer, Oregon.
Licensed non-instructional role assisting special education intern teachers with case management, IEP meetings and paperwork, scheduling, assessment support, and professional development coaching.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
10+ YOE6+ MgmtBachelor's degree or equivalent,10+ years in product support/field service with 5+ years leadership and 6+ years management experience; strong troubleshooting, RCA, stakeholder and cross-functional collaboration skills.
Pacific Office Automation: Sells and services office equipment and IT infrastructure.
2+ YOE2+ years administrative/customer service or sales support experience, proficiency with Microsoft Office, strong communication, time management, and accurate data entry skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, CRM
New Narrative: A nonprofit providing community-based, person-centered mental health, housing, and supportive services.
Provide overnight motel-based support including crisis de-escalation, lobby/milieu management, documentation in EHR, maintain OR driver license & insurance, CPR/First Aid, HS diploma; Spanish preferred.
Electronic Health Record, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Johnson Health TechTaiwan Stock Exchange: 1736: Designs and manufactures commercial and residential fitness equipment.
1+ YOEHigh school diploma, 1+ years customer service/technical support experience preferred; ability to troubleshoot hardware/software/connected devices; order management knowledge; strong communication and critical thinking.
Trek Bicycle: Designs, manufactures, and retails bicycles and related cycling gear.
Troubleshooting and servicing bicycles, strong customer service and communication, attention to detail, willingness to learn, and ability to support the Service Manager.
State of Oregon: Provides public administration and services for Oregon residents.
3+ YOE3 years public-facing experience with computers and Microsoft Office (or Bachelor's degree substitute). Must pass reference, fingerprint-based background check, and driver history check if driving; strong attention to detail, organization, and customer service skills required.
Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.