Harmony: AI-powered enterprise service management platform for automated support.
2+ YOE2+ years in technical account management/customer success or related role; strong technical foundation with APIs, integrations, cloud infrastructure, debugging; experience with AI tools; account portfolio management and clear communication.
Slack, Microsoft Teams, APIs, cloud infrastructure, Claude, ChatGPT, Copilot, ServiceNow, Jira Service Management, Freshservice, Okta, Python, JavaScript, Bash, SQL
Austin or Chicago or New York City or Salt Lake City
$123k-$145k/yrHybridFull Time
Gong: AI platform analyzing customer interactions to improve sales performance.
2.5+ YOERequires 2.5+ years in technical account management or similar SaaS customer-facing technical work, API and CRM integration knowledge, project management, communication, analytical, and cross-functional collaboration skills.
3+ YOEBachelor's degree in computer science, engineering, or related field, or equivalent experience; 3+ years in technical account management, solutions engineering, technical support, or similar customer-facing technical roles; strong analytical and communication skills.
Reality Defender: Detects deepfakes and AI-generated media to identify fraud.
4+ YOE4+ years in technical account management/solutions engineering or senior technical support; experience with API integrations, webhooks, auth flows, debugging using Postman/curl and logs; ability to write/debug code snippets and communicate technical issues to non-technical stakeholders.
5+ YOERequires 5+ years in technical support or account management, SQL, open APIs, MDM solutions, API scripting, AI or machine learning, SAML and OAuth, troubleshooting, and project management skills.
SQL, open APIs, MDM Solutions, SAML, OAuth, API Scripting, AI, Machine Learning, Box
Zones: Global provider of end-to-end IT solutions and managed services.
5+ YOE5+ years customer-facing technical experience; strong server (x86) and troubleshooting skills; Linux and virtualization familiarity; bachelor’s preferred; ability to manage multiple accounts and escalations.
Bipsync: Software platform for investment research and workflow management.
5+ YOEBachelor's degree and 5+ years in technical account management or similar; strong technical background with HTML, CSS, JavaScript, JSON, REST APIs; troubleshooting, project management, and communication skills.
TrueFoundry: A cloud-native platform for deploying AI and ML models.
5+ YOE5+ years in technical account management or customer success at B2B SaaS/infrastructure, technical fluency in ML infrastructure and cloud, enterprise account expansion and stakeholder management.
AtScale: Provides a universal semantic layer platform for data and AI.
7+ YOE7+ years in technical account management or solutions architecture with deep knowledge of Snowflake, Databricks, and BigQuery; post-sales technical ownership, deployments, migrations, escalation management, and East Coast (ET) availability.
LinkedInNASDAQ: MSFT: Professional social network for career development and job recruitment.
6+ YOERequires 6+ years in technical account management, solutions engineering, technical project management, or similar roles; 2+ years with enterprise integrations and customer support; SaaS/cloud and agentic solutions experience.
Outtake: AI platform for detecting and removing digital impersonation scams.
5+ YOE2+ MgmtRequires 5+ years in technical account management or related enterprise account roles, 2+ years leading account teams, account expansion and retention expertise, coaching ability, and hands-on technical troubleshooting.
Bloomberg: Delivers financial data, news, and software to global markets.
5+ YOE5+ years in financial services, exchange or market data experience, bachelor's degree preferred, technical team collaboration, project management, agile knowledge, communication, organization, and critical thinking skills.
Carlsbad or United States or San Jose or North America or San Francisco or New York City
$142k-$224k/yrHybridFull Time
ViasatNASDAQ: VSAT: Provider of global satellite-based connectivity and secure communication solutions.
5+ YOEBachelor's degree or equivalent in engineering or business, 5+ years of customer-facing technical or program management experience, project management, strategic problem-solving, communication, and proficiency with Excel and Project.
Zocdoc: Online platform for searching and booking healthcare appointments.
5+ YOERequires 5+ years in technical account management, support, implementation, solutions consulting, or similar roles, including 2+ years with complex enterprise customers; expertise in integrations, troubleshooting, APIs, and project leadership.
DTCC: Provides post-trade infrastructure for the global financial services industry
7+ YOE7+ years related experience, bachelor\u0002s degree required, project management and application integration skills, experience with clearing/settlement workflows, ability to document client technical infrastructure and manage complex client implementations.
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOE3+ years technical client-facing experience managing complex enterprise customer environments; expertise with SaaS, Mobile, API or programming; strong communication, problem solving, and customer advocacy skills.