228 technical account manager jobs at 166 companies in Massachusetts
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Technical Account Manager
Boston, Massachusetts, United States
$160k-$270k/yrOnsiteFull Time
Mendix: Siemens-owned low-code application development platform serving enterprises building web, mobile, and agentic applications.
Post-sales technical lead driving adoption and scaling of Mendix, Graph Studio, AI Cloud, and SAS Language Compiler; hands-on prototyping and integrations; technical account planning; demonstrated technical customer management/presales experience; degree in CS/engineering preferred.
Mendix, Graph Studio, AI Cloud, SAS Language Compiler
5+ YOERequires 5+ years in technical account management, customer success, solutions engineering, implementation, or similar customer-facing work, plus enterprise technology experience and strong program, technical, communication, and customer advocacy skills.
Manchester or Europe or North America or North America or Alabama or Arizona or California or Colorado or Connecticut or Washington, D.C. or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or New Mexico or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or West Virginia
OnsiteFull Time
Mark43: Cloud-native public safety software provider serving government agencies with dispatch, records, analytics, and mobile tools.
5+ YOE5+ years in technical account management at an enterprise software company, technical support across pre- and post-sales, SaaS and front-end expertise, strong communication and analytical skills, and ability to work onsite in Manchester.
Redpoint Global: Private customer data software helping enterprise brands clean, unify, and activate data for AI and customer experiences.
2+ YOE2–5 years in customer-facing technical roles, BS in CS/IS or equivalent, customer success/support or professional services experience, account/project management and troubleshooting skills, experience with Windows and Linux.
Snowflake, Redpoint Data Management, Azure Data Factory, Fivetran, Matillion, Alteryx, Informatica, Microsoft Azure, AWS, Google Cloud, MS Windows, Linux
United States or California or Florida or New York City or Massachusetts or Virginia or Denver or New Jersey or Texas
RemoteFull Time
n8n: Privately held German AI workflow automation platform for technical teams.
0.5+ YOEExperience in technical account management or a similar customer-facing technical role, with cloud infrastructure, distributed systems, APIs, DevOps, production troubleshooting, and stakeholder management expertise.
AtScale: Private software providing a universal semantic layer that governs business definitions for enterprise analytics and AI.
7+ YOE7+ years in technical account management or solutions architecture with deep knowledge of Snowflake, Databricks, and BigQuery; post-sales technical ownership, deployments, migrations, escalation management, and East Coast (ET) availability.
Perk: Intelligent platform for travel and spend management.
3+ YOE3+ years in technical account management/solutions/implementation at a B2B SaaS company; strong technical aptitude, project management, customer relationship skills; fluent German and English; familiarity with REST APIs, webhooks, SCIM and ERP systems preferred.
Illinois or Kentucky or Kansas or Idaho or Delaware or Colorado or Nevada or Nebraska or Montana or Michigan or Maryland or Maine or Iowa or Florida or California or Utah or Ohio or New Jersey or Minnesota or Massachusetts or Indiana or Georgia or Arizona or Alabama or Wisconsin or Washington or Virginia or West Virginia or Oklahoma or Texas or Tennessee or Pennsylvania or North Carolina or New Mexico or New York or Missouri or Louisiana or Connecticut or Washington, D.C. or South Carolina or Oregon or New Hampshire
$134k-$202k/yrHybridFull Time
Relativity: Private legal data intelligence providing AI-powered e-discovery software to law firms, corporations, and government agencies.
Prior Relativity experience and Relativity Certified Administrator credential required; technical account management, incident resolution, cross-functional collaboration, and customer communication skills required.
Relativity, SQL, Windows, SaaS, IaaS, Hybrid, Knowledge-Centered Support (KCS), Business Intelligence (BI)
CloudZero: Private SaaS platform helping finance, IT, and engineering teams optimize cloud and AI costs.
3+ YOERequires 3+ years consulting on AWS, GCP, or Azure and 3+ years in technical account management, DevOps, or related B2B SaaS roles; advanced Excel, BI dashboards, and SQL expertise required.
Atlanta or Boston or Chicago or Dallas or Denver or New York
$100k-$115k/yrHybridFull Time
Viant TechnologyNasdaq Global Select Market: DSP: Public AI-powered advertising platform helping advertisers buy and measure connected-TV and open-internet campaigns programmatically.
6+ YOE6+ years in technical account or related roles; 4+ years in ad tech; strong SQL; able to explain complex concepts; experience with DSPs, DMPs, CDP or clean rooms.
Coralogix: Private observability software platform giving teams real-time insights across systems, security, and AI workloads.
Senior technical customer-facing role requiring DevOps/cloud background, hands-on integrations and troubleshooting, strong communication, presentation skills, and experience with monitoring/observability markets.
Massachusetts or Florida or North Carolina or Maryland
HybridFull Time
Proofpoint: Global leader in human- and agent-centric cybersecurity solutions.
4+ YOE4+ years in client-facing technical or professional services roles; strong Linux, messaging, networking knowledge; experience with SMTP, MySQL, Windows/Active Directory/Exchange; excellent communication and customer-service skills.
Linux, SMTP, MySQL, Windows, Microsoft Active Directory, Microsoft Exchange
AxonNASDAQ: AXON: Develops public safety technologies, devices, and cloud software.
4+ YOE4+ years in technical implementation, professional services, technical account management, customer success engineering, field deployment, solutions delivery, or enterprise technical support; hardware-plus-SaaS and networking experience required.
Georgia or Indiana or Ohio or Massachusetts or Pennsylvania or North Carolina
$76k-$134k/yrRemoteFull Time
Genesys: AI-powered experience orchestration and contact center software solutions.
3+ YOEBA/BS or equivalent, minimum 3 years in customer success/contact center/solutions consulting, knowledge of cloud contact center technologies, strong communication, conflict management, project skills, and maintain product certifications.
Genesys Cloud, AI/Machine Learning, IP Telephony, Intelligent Routing, WFM, IVR, DevOps, Microsoft Office
groundcover: Cloud-native observability software serving engineering teams with eBPF-powered monitoring for applications, infrastructure, and AI workloads.
4+ YOE4+ years in customer-facing technical roles, hands-on with observability tools and cloud-native infrastructure, strong written/verbal communication, ability to translate complex technical concepts and drive customer adoption and expansion.
Meriplex: Private managed IT and cybersecurity provider serving mid-market businesses with cloud and network services.
2+ YOEBachelor's degree or equivalent experience, ideally 2+ years in an MSP. Requires advanced IT troubleshooting, client communication, documentation, and familiarity with infrastructure, cloud, virtualization, networking, and PSA tools.
Datto, Kaseya, Windows Server, Microsoft Azure, VMware, AD, DNS, DHCP, Exchange 2010, Exchange 2013, Exchange 2016, Exchange 2019, Microsoft Office 365, ConnectWise PSA, AutoTask PSA, RMM Platform, SSL VPN
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
3+ YOERequires 3+ years of technical engineering experience, distributed-systems troubleshooting across three technology areas, DevOps knowledge, a bachelor's degree, and experience in software, networking, security, databases, or operations.