Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
Merge: Unified API platform for connecting B2B software integrations.
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
Column: A nationally chartered bank providing infrastructure for fintech developers.
3+ YOE3+ years technical or technical-adjacent experience; strong customer-facing and communication skills; problem solving; basic coding in JavaScript or Python and ability to learn SQL; cross-functional collaboration; SF office presence (4 days/week).
NovaNASDAQ: NVMI: Provider of metrology and process control solutions for semiconductors.
5+ YOEExperience in semiconductor or analytical instrument technical support, strong problem-solving, data analysis, customer relations, and training delivery; able to lift, bend, and work in fab environments; willing to travel ~30%.
Artos: AI-powered document authoring platform for life sciences R&D.
Strong software engineering fundamentals, experience debugging production systems, cloud-native deployment/support (AWS/Azure/GCP), container and networking knowledge, strong written communication and customer-facing skills.
San Francisco or New York City or London or Sydney
$90k-$125k/yrOnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
Verily: Developing data-driven technologies for clinical research and precision health.
6+ YOEBA/BS or equivalent,6+ years in healthcare technology/data engineering/solutions engineering,cloud and coding proficiency,healthcare data standards experience,customer-facing implementation skills.
Google Cloud Platform (GCP), Amazon Web Services (AWS), Microsoft Azure, Python, Golang, Terraform, YAML, SQL, Epic, Cerner, Allscripts, FHIR, HL7, CCD/C-CDA, ICD, SNOMED, LOINC, BigQuery, Snowflake, Databricks, Spark
Vantage Elevation: Manufactures and supplies components and systems for elevators.
5+ YOEBachelor's in engineering, 5+ years controls/electro-mechanical and elevator industry experience, supervisory experience, strong communication, customer-facing skills, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Vantage Elevation: Manufacturer of elevator control systems and mechanical components.
5+ YOEBachelor's in engineering, 5+ years controls/electro-mechanical and elevator industry experience, supervisory experience preferred, strong customer-facing, troubleshooting, and communication skills; Microsoft Office proficiency; willingness to travel.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Keyfactor: Provides machine identity management and digital certificate automation solutions.
3+ YOEBachelor’s degree or equivalent; 3+ years as a technical support engineer in a customer-facing role; strong communication; log analysis; SQL; Linux; Windows Server.
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
Decagon: Conversational AI platform for automated customer support.
5+ YOE5+ years in technical customer-facing roles, fluent English and Spanish, strong coding and API integration skills, experience delivering production-grade customer solutions.
APIs, LLMs, CRM, ticketing systems, data pipelines
Pave: Cloud-based software for managing and benchmarking employee compensation.
2+ YOE2+ years customer-facing CSE/TAM/Implementation experience at a B2B SaaS company; strong project management, customer-facing skills, and technical acumen with JSON, HTML, SQL, and API integrations.
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
Parasail: Provides scalable cloud infrastructure for AI model inference.
3+ YOE3+ years in a customer-facing technical role; deep strength in either low-level infrastructure or ML/AI; systems fundamentals, hands-on ML/GPU experience; bias to automation; strong communication.
Hedra: Builds artificial intelligence models for character-driven video generation.
4+ YOE4+ years in a customer-facing technical role, hands-on Python and API experience, onboarding to production, strong communication, generative AI interest, BS/BA or equivalent.
Orb: Billing infrastructure for usage-based and consumption software pricing.
3+ YOE3+ years in technical customer support, strong written communication, scripting and API usage, SQL and AWS familiarity, TypeScript or Python experience, US West Coast hours availability.
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.