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288 technical customer engineer jobs at 186 companies in Napa, CA

2mo
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Technical Customer Success Engineer
San Francisco, California, United States
OnsiteFull Time
Macroscope
Macroscope: Provides AI-powered codebase analysis and automated code reviews.
3+ YOE3+ years in customer success/solutions engineering for developer tools or SaaS; strong CS background; GitHub/CI/CD experience; enterprise onboarding; excellent communication.
GitHub, Git, CI/CD, Linear, Jira, LLMs, Prompt engineering, Code analysis
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2w
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Technical Support Engineer
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
TypeScript, Python, Ruby, SQL, Pylon, Zendesk, Front, Slack, APIs
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1mo
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Technical Support Engineer
San Francisco, California, United States
$120k-$139k/yr OnsiteFull Time
Merge
Merge: Unified API platform for connecting B2B software integrations.
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
APIs, Slack, Microsoft Teams, Merge Unified, Merge Agent Handler, Merge Gateway
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Customer Engineer
San Francisco, California, United States
$125k-$160k/yr HybridFull Time
Column
Column: A nationally chartered bank providing infrastructure for fintech developers.
3+ YOE3+ years technical or technical-adjacent experience; strong customer-facing and communication skills; problem solving; basic coding in JavaScript or Python and ability to learn SQL; cross-functional collaboration; SF office presence (4 days/week).
JavaScript, Python, SQL
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3w
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Technical Solutions Engineer
San Francisco, California, United States
$167k-$231k/yr HybridFull Time
Artos
Artos: AI-powered document authoring platform for life sciences R&D.
Strong software engineering fundamentals, experience debugging production systems, cloud-native deployment/support (AWS/Azure/GCP), container and networking knowledge, strong written communication and customer-facing skills.
Kubernetes, Docker, Terraform, AWS, Azure, GCP, AI/LLM
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
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2w
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Technical Solutions Engineer - Pre
Dallas or Mountain View or Raleigh or San Bruno
$104k-$156k/yr HybridFull Time
Verily
Verily: Developing data-driven technologies for clinical research and precision health.
6+ YOEBA/BS or equivalent,6+ years in healthcare technology/data engineering/solutions engineering,cloud and coding proficiency,healthcare data standards experience,customer-facing implementation skills.
Google Cloud Platform (GCP), Amazon Web Services (AWS), Microsoft Azure, Python, Golang, Terraform, YAML, SQL, Epic, Cerner, Allscripts, FHIR, HL7, CCD/C-CDA, ICD, SNOMED, LOINC, BigQuery, Snowflake, Databricks, Spark
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2w
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Technical Services Senior Engineer
Sacramento, California, United States
$140k-$160k/yr OnsiteFull Time
Vantage Elevation
Vantage Elevation: Manufactures and supplies components and systems for elevators.
5+ YOEBachelor's in engineering, 5+ years controls/electro-mechanical and elevator industry experience, supervisory experience, strong communication, customer-facing skills, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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2w
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Technical Services Senior Engineer
Sacramento, California, United States
$140k-$160k/yr OnsiteFull Time
Vantage Elevation
Vantage Elevation: Manufacturer of elevator control systems and mechanical components.
5+ YOEBachelor's in engineering, 5+ years controls/electro-mechanical and elevator industry experience, supervisory experience preferred, strong customer-facing, troubleshooting, and communication skills; Microsoft Office proficiency; willingness to travel.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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1w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
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2w
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Technical Support Engineer, Axon 911
San Francisco, California, United States
$79k-$106k/yr HybridFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
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1w
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Customer Engineer, Agent Builder - Spanish Speaking
San Francisco, California, United States
$175k-$230k/yr OnsiteFull Time
Decagon
Decagon: Conversational AI platform for automated customer support.
5+ YOE5+ years in technical customer-facing roles, fluent English and Spanish, strong coding and API integration skills, experience delivering production-grade customer solutions.
APIs, LLMs, CRM, ticketing systems, data pipelines
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3w
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Customer Success Engineer
San Francisco, California, United States
$86k-$142k/yr HybridFull Time
Pave
Pave: Cloud-based software for managing and benchmarking employee compensation.
2+ YOE2+ years customer-facing CSE/TAM/Implementation experience at a B2B SaaS company; strong project management, customer-facing skills, and technical acumen with JSON, HTML, SQL, and API integrations.
JSON, HTML, SQL, API
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1mo
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
Metriport
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
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1w
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Customer Success Engineer
San Francisco, California, United States
OnsiteFull Time
Hedra
Hedra: Builds artificial intelligence models for character-driven video generation.
4+ YOE4+ years in a customer-facing technical role, hands-on Python and API experience, onboarding to production, strong communication, generative AI interest, BS/BA or equivalent.
Python, APIs, SDKs
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1mo
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Technical Support Engineer
San Francisco or Israel
$90k-$120k/yr RemoteFull Time
Coralogix
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch, Azure, GCP, Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger, ELK, Elastic-search, Logstash, Kubernetes, Docker, Regular Expressions, Lucene, PromQL, Python, Perl, Ruby
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1w
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
Rillet
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
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3w
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Technical Support Engineer - San Francisco HQ
San Francisco, California, United States
$110k-$155k/yr HybridFull Time
Orb
Orb: Billing infrastructure for usage-based and consumption software pricing.
3+ YOE3+ years in technical customer support, strong written communication, scripting and API usage, SQL and AWS familiarity, TypeScript or Python experience, US West Coast hours availability.
Slack, SQL, AWS, Typescript, Python, APIs
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1mo
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Technical Success Engineer
Denver or San Francisco or Dallas or Chicago
$103k-$129k/yr OnsiteFull Time
Airlock Digital
Airlock Digital: Sells application allowlisting and endpoint security software for enterprises.
6+ YOE6+ years in technical customer-facing roles; experience leading enterprise software implementations, strong aptitude in IT infrastructure/endpoint security, excellent communication, analytical, and problem-solving skills.
Airlock Digital platform, BambooHR
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3w
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Technical Support Engineer
San Francisco, California, United States
$100k-$120k/yr HybridFull Time
Sentry
Sentry: Developer platform for error tracking and performance monitoring.
4+ YOE4+ years in support/systems/software; mastery of Python/JavaScript/Java/Ruby; deep distributed-systems knowledge; LLM orchestration (RAG) familiarity; strong communication and debugging skills.
Python, JavaScript, Java, Ruby, React, GitHub, Discord, MCP (Model Context Protocol), CI/CD, Sentry, RAG
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