Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
Merge: Unified API platform for connecting B2B software integrations.
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
Column: A nationally chartered bank providing infrastructure for fintech developers.
3+ YOE3+ years technical or technical-adjacent experience; strong customer-facing and communication skills; problem solving; basic coding in JavaScript or Python and ability to learn SQL; cross-functional collaboration; SF office presence (4 days/week).
Artos: AI-powered document authoring platform for life sciences R&D.
Strong software engineering fundamentals, experience debugging production systems, cloud-native deployment/support (AWS/Azure/GCP), container and networking knowledge, strong written communication and customer-facing skills.
San Francisco or New York City or London or Sydney
$90k-$125k/yrOnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
Vantage Elevation: Manufactures and supplies components and systems for elevators.
5+ YOEBachelor's in engineering, 5+ years controls/electro-mechanical and elevator industry experience, supervisory experience, strong communication, customer-facing skills, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Vantage Elevation: Manufacturer of elevator control systems and mechanical components.
5+ YOEBachelor's in engineering, 5+ years controls/electro-mechanical and elevator industry experience, supervisory experience preferred, strong customer-facing, troubleshooting, and communication skills; Microsoft Office proficiency; willingness to travel.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
6+ YOEBachelor's degree or equivalent experience, 6 years in cloud computing and presentations, technical and executive stakeholder engagement, plus cloud architecture and customer-facing technical expertise.
Google Cloud, Google Cloud Platform, AI Studio, Vertex AI, A2A, LangGraph, CrewAI, AutoGen, MCP
Technical Support Engineer (Inference) - US Weekends
San Francisco or United States
$160k-$230k/yrRemoteFull Time
Together AI: Cloud platform for training and deploying artificial intelligence models.
6+ YOE6+ years in customer-facing technical/SRE/DevOps or infrastructure engineering with Kubernetes, GPU/HPC and AI service support; strong Python/TypeScript/JS, observability, networking, and cloud experience.
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yrRemoteFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Lumenis: Manufacturer of energy-based medical devices for aesthetics and vision.
Requires engineering, electronics, or related technical education or equivalent experience, field service experience, troubleshooting skills, customer communication, independent work, and a valid driver's license.
7+ YOEBachelor's degree in computer engineering or equivalent, 7+ years of hands-on technical experience, system architecture, SSDs, troubleshooting, Windows/Linux, scripting, data analysis, and technical communication.
Solid State Drives (SSDs), Windows, Linux, Python, PowerShell, Bash, PCIe, NVMe, Open Compute Project (OCP), bug tracking system
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
San Francisco or Sofia or United States or North America or Europe or Australia
$96k/yrRemoteFull Time
LucidLink: Cloud-native file streaming for real-time remote collaboration.
2+ YOE2+ years technical support experience, fluent English, experience with macOS/Windows/Linux, AWS, virtualization and troubleshooting; able to reproduce issues, collect debug data, and run live debug sessions.
Decagon: Conversational AI platform for automated customer support.
5+ YOE5+ years in technical customer-facing roles, fluent English and Spanish, strong coding and API integration skills, experience delivering production-grade customer solutions.
APIs, LLMs, CRM, ticketing systems, data pipelines
Pave: Cloud-based software for managing and benchmarking employee compensation.
2+ YOE2+ years customer-facing CSE/TAM/implementation experience at B2B SaaS, strong project management, customer communication, and technical skills with JSON, HTML, SQL and API integrations.
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
Hedra: Builds artificial intelligence models for character-driven video generation.
4+ YOE4+ years in a customer-facing technical role, hands-on Python and API experience, onboarding to production, strong communication, generative AI interest, BS/BA or equivalent.
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.