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46 technical customer success manager jobs at 33 companies in Austin, TX

2w
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Manager, Customer Success
Austin or Madison
OnsiteFull Time
Findhelp
Findhelp: Building digital infrastructure for connecting people to social services.
7+ YOEBS/BA or equivalent; 7+ years in advanced customer success; people management and hiring experience; strong communication and executive engagement; SaaS and technical aptitude preferred.
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1w
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Customer Success Manager - Strategic
Austin, Texas, United States
OnsiteFull Time
Quest Software
Quest Software: Develops enterprise software for data management, security, and modernization.
5+ YOERequires 5+ years in customer success, technical account management, sales engineering, or similar work; executive relationship management, escalation handling, success planning, and customer adoption expertise.
Gainsight, Salesforce
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3w
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Customer Success Manager
Austin or Eau Claire or Minneapolis
$64k-$119k/yr HybridFull Time
Jamf
Jamf: Software for managing and securing Apple device environments.
3+ YOE3+ years customer success/account management in SaaS, familiarity with Apple ecosystem, renewals and SaaS lifecycle, strong communication and negotiation, technical acumen in MDM and Jamf products.
Salesforce, Gainsight, Jamf 100, Jamf 170, Jamf 200, macOS, iOS, iPadOS
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3w
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Technical Customer Success Manager
Austin, Texas, United States
$75k-$95k/yr RemoteFull Time
Rechat
Rechat: SaaS platform for real estate CRM and marketing automation.
5+ YOE5+ years client-facing technical SaaS experience preferred; high school required, bachelor\u0002s preferred; troubleshooting skills; familiarity with REST APIs/webhooks and basic SQL; strong written and verbal communication.
REST APIs, webhooks, SQL, Postman, Jira, Zendesk, browser developer tools
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4w
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Senior Customer Success Manager
Austin or United States
HybridFull Time
Commerce
CommerceNasdaq: CMRC: Provides an AI-driven ecosystem for global e-commerce businesses.
Experience in customer success or account management, strong communication skills, technical aptitude for commerce platforms.
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3w
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Customer Success Manager II
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
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2mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
Singular
Singular: Marketing measurement platform for unified analytics and attribution.
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
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2d
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Senior Customer Success Manager
Austin or Texas or Wisconsin or Illinois or South Dakota or Colorado or Washington or Idaho or California
$130k-$160k/yr RemoteFull Time
AutoRABIT
AutoRABIT: DevSecOps and data protection platform for Salesforce developers.
7+ YOERequires 7+ years in customer success or enterprise technology roles, 3+ years supporting complex enterprise customers, Salesforce DevOps and CI/CD expertise, Git knowledge, and technical stakeholder experience.
Salesforce, Git, CI/CD, DORA metrics
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23h
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Manager, Customer Success Engineering
Austin or Bochum or Dubai or Geneva or London or Singapore or Tokyo or Washington, D.C.
OnsiteFull Time
Sonar
Sonar: Provides automated tools for code quality and security analysis.
8+ YOE3+ MgmtRequires 8+ years in solutions engineering, customer success engineering, technical account management, or similar roles, including 3+ years managing teams; technical fluency in CI/CD, code quality, DevSecOps, and AI-assisted development.
Claude Code, Codex, Cursor, GitHub Copilot, Gemini, Devin, SonarQube, SonarQube Foundation Agent, SonarSweep, Sonar Context Augmentation, CI/CD
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2mo
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Customer Success Manager
Austin or Israel
HybridFull Time
Anchor
Anchor: Autonomous billing and collections platform for B2B businesses.
3+ YOE3+ years in customer-facing roles with commercial ownership; strong financial/business background, AI-first mindset, technical configuration skills, project management, analytics, and Microsoft Excel proficiency.
Microsoft Excel, HubSpot, Intercom, Linear, Slack
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2mo
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Customer Success Manager
Tampa or Austin or Dallas or North America
HybridFull Time
Threshold 360
Threshold 360: Provides a software platform for creating 360-degree virtual tours.
2+ YOE2–5 years in SaaS customer success or account management with proven retention and renewal ownership; experience in onboarding, upsell/expansion, product feedback, strong communication, relationship-building, and technical curiosity.
Aether, Virtual Tours
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1mo
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Senior Customer Success Manager (Enterprise)
Austin, Texas, United States
HybridFull Time
Userpilot
Userpilot: Software for personalized in-app user experiences and onboarding.
5+ YOE5+ years in customer success or strategic account management at B2B SaaS with enterprise experience; executive presence, account planning, data-driven decision-making, comfort with technical/product conversations, and ability to use AI tools.
CRM, AI tools, APIs, JavaScript
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1mo
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Senior Customer Success Manager
Atlanta or Austin or Dallas or Denver
$97k-$190k/yr HybridFull Time
MongoDB
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
7+ YOE7+ years in technical customer-facing roles, 4+ years accountable for enterprise customer health/revenue; bachelor’s in CS/STEM or equivalent; strong communication and technical judgment.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
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2w
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Enterprise Customer Success Manager
Austin, Texas, United States
HybridFull Time
Ultralytics
Ultralytics: Developing open-source computer vision models and AI platforms.
3+ YOE3+ years customer-facing technical CSM/SE/AM experience with enterprise accounts; technical credibility with ML engineers; familiarity with CRM and customer success tools; strong communication and commercial judgment.
Ultralytics YOLO, GitHub, Salesforce, HubSpot, Gainsight
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1w
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Customer Success Manager - Moveworks
Austin, Texas, United States
$89k-$133k/yr RemoteFull Time
ServiceNow
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
5+ YOERequires 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience; technical solution communication; executive relationship building; a bachelor's degree; and willingness to travel 10–25%.
SaaS, LLMs
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4d
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Customer Success Architect (AI)
Austin, Texas, United States
$123k-$193k/yr HybridFull Time
Atlassian
AtlassianNASDAQ: TEAM: Develops software for team collaboration and project management.
3+ YOERequires 3-5 years in customer success or account management with enterprise SaaS customers, AI and Atlassian platform expertise, technical solution design, customer engagement, and strong communication skills.
AI platforms, Jira, Confluence, Rovo, Rovo Studio, Google Drive, Microsoft SharePoint, Slack, GitHub
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4w
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Customer Success Integration Manager
Round Rock, Texas, United States
$150k-$190k/yr OnsiteFull Time
eClerx
eClerxNational Stock Exchange of India: ECLERX: Provides business process management and data analytics services globally.
5+ YOE5+ years technical program/platform enablement experience, Bachelor's in CS/IT or related, strong cloud, AD, GitLab, DevSecOps and stakeholder management skills; PMP/Agile preferred.
GitLab, SonarQube, Artifactory, Hashicorp Vault, SNYK, Langfuse, Okta, DataRobot, PostgreSQL
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2w
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Sr Customer Success Expert II
Englewood or Austin or Montreal or Toronto
$102k-$125k/yr RemoteFull Time
Jeppesen ForeFlight
Jeppesen ForeFlight: Provides integrated software and data solutions for aviation flight planning.
5+ YOE5+ years in customer success or technical consulting in SaaS, EFB/aviation experience, strong consultative and communication skills, escalation management, and stakeholder engagement.
Jeppesen FliteDeck Pro, Ground Controls, Electronic Flight Bag (EFB)
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2mo
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Senior Customer Success Manager, Sales Planning
Austin or Raleigh or Canada
$115k-$150k/yr RemoteFull Time
CaptivateIQ
CaptivateIQ: Automates sales commission calculations and incentive compensation management.
7+ YOE7+ years in B2B SaaS with hands-on Sales Planning/RevOps and implementation ownership; methodology-building, technical fluency with data and integrations, and strong executive communication.
Salesforce, ChurnZero, Anaplan, Pigment, Workday Planning, Xactly, Varicent, CaptivateIQ
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1d
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Broker Success Manager
Austin, Texas, United States
$90k-$135k/yr OnsiteFull Time
Contrarian Thinking
Contrarian Thinking: Education and media for business acquisition and financial freedom.
2+ YOEBachelor's degree and 2–4+ years in account management, partner success, or a related field. Requires relationship management, reporting, cross-functional collaboration, and technical integration coordination skills.
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