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34 technical customer success manager jobs at 27 companies in Gilroy, CA

3w
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Technical Customer Success Manager
San Jose, California, United States
HybridFull Time
Cloudinary
Cloudinary: Cloud platform for managing and optimizing visual media assets.
3+ YOE3+ years in SaaS customer/technical customer success, experience with enterprise accounts, technical aptitude with APIs/web/cloud, strong communication, organized, willing to travel up to 20%.
APIs, CRM, CDN
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5d
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Technical Customer Success / Customer Program Manager
United States or Pleasanton or India
RemoteFull Time
Ciroos
Ciroos: AI platform for automated site reliability engineering.
Experience leading complex enterprise customer programs; technical fluency across cloud, SRE, observability, integrations, and security; excellent communication and customer relationship skills.
AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Splunk, Datadog, ServiceNow, Slack, Jira, Linear, SRE, ITSM
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2w
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Customer Success Manager
Los Altos, California, United States
$110k-$150k/yr OnsiteFull Time
Descope
Descope: Provides no-code authentication and identity workflows for developers.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
HubSpot, Looker, FunnelStory
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1mo
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Customer Success Manager
Fremont, California, United States
OnsiteFull Time
Kastle Systems
Kastle Systems: Managed security services provider for commercial and residential properties.
2+ YOEBachelor's degree preferred; 2-4 years account management/customer success experience; strong client relationship, communication, technical competence and training skills; experience with Microsoft Dynamics CRM and AX.
Microsoft Dynamics CRM, AX
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1mo
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Customer Success Manager
Fremont, California, United States
OnsiteFull Time
Kastle Systems
Kastle Systems: Provides managed security and property technology for buildings and businesses
2+ YOE2+ years account/customer success experience preferred, bachelor’s degree preferred, strong communication and technical competence, experience with Microsoft Dynamics CRM/AX, valid driver’s license, ability to pass background and drug screening.
Microsoft Dynamics CRM, AX
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2w
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Customer Success Manager (3x Openings)
Palo Alto, California, United States
$130k-$170k/yr OnsiteFull Time
Volta
Volta: Building and operating GPU-dense infrastructure for AI factories.
Experience in customer success or account management in technical B2B/infrastructure, strong relationship-building and communication, engage technical and business stakeholders, data-informed account management, organized and self-directed.
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5d
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ServiceNow Senior Customer Success Manager
Santa Clara, California, United States
$135k-$165k/yr RemoteFull Time
LTIMindtree
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
12+ YOERequires 12–18 years of experience, customer success and project management expertise, ServiceNow knowledge, stakeholder management, analytical problem solving, and ability to manage multiple technical customer priorities.
ServiceNow
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4d
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Customer Success Manager
Santa Clara or Harrisburg
$81k-$149k/yr HybridFull Time
Amphenol
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
10+ YOEBachelor's degree in engineering or a related technical discipline and 10+ years in customer-facing technical roles, with escalation leadership, QBRs, CRM tools, and global travel experience.
Single Pane of Glass, CRM, Salesforce, Jira, Smartsheet, Microsoft Office
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1w
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Customer Success Manager
Santa Clara or Yocumtown or Harrisburg or Nashua
HybridFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
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3w
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Customer Success Manager
San Jose, California, United States
$263k-$355k/yr HybridFull Time
Arm
ArmNASDAQ: ARM: Designs and licenses processor architectures and semiconductor intellectual property.
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
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Customer Success Manager - Fraud/AML Strategy
Mountain View or United States
RemoteFull Time
DataVisor
DataVisor: AI-powered fraud and financial crime detection for enterprises.
3+ YOE3+ years in fraud strategy, risk analytics or customer success; proficient with SQL and Python or R; strong communication and project ownership; bachelor’s degree in technical/analytical/business field.
SQL, Python, R
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1w
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Senior Customer Success Manager - Moveworks
Santa Clara, California, United States
$114k-$199k/yr RemoteFull Time
ServiceNow
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOE5+ years in customer success/account management/implementation in SaaS; supports mid-market/enterprise; strong executive relationship, change management, and technical communication skills; bachelor’s or equivalent.
ServiceNow, LLMs
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3w
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Customer Success Manager
San Jose, California, United States
$150k-$350k/yr OnsiteFull Time
Alpha Design AI
Alpha Design AI: AI-native EDA platform for semiconductor design and verification.
3+ YOE3+ years in EDA or semiconductor engineering, hands-on RTL/simulation/verification experience, technical account or applications engineering experience, strong communication and customer-facing skills.
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2mo
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Director, Customer Success
Santa Clara, California, United States
HybridFull Time
proteanTecs
proteanTecs: Deep data analytics for electronics health and performance.
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
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4d
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Technical Success Account Manager, Google Cloud Consulting
Sunnyvale, California, United States
$174k-$252k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
10+ YOEBachelor's degree or equivalent experience, 10 years in customer-facing technical roles, cloud computing and enterprise architecture expertise, and experience presenting to technical and executive stakeholders.
Google Cloud Platform (GCP)
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1mo
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Vice President, Customer Success - Life Sciences
Menlo Park, California, United States
OnsiteFull Time
Hippocratic AI
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
10+ YOE7+ MgmtBachelor's degree; 10+ years in life sciences with 7+ years customer-facing leadership; deep life sciences domain knowledge; executive communication, technical fluency, and track record in account growth and delivery.
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1w
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Sr. Technical Program Manager, Product Escalations
Sunnyvale, California, United States
$157k-$180k/yr OnsiteFull Time
Illumio
Illumio: Provides zero-trust segmentation software to contain cyberattacks.
7+ YOERequires 7+ years in technical support, escalation, account, incident, customer success engineering, or technical program management; enterprise escalation, SaaS/cloud, cross-functional, RCA, and executive communication experience.
Jira, Salesforce, ServiceNow, PagerDuty, Zendesk, ITIL, SRE
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1mo
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Technical Account Manager
Palo Alto, California, United States
$115k-$155k/yr RemoteFull Time
Arch Systems
Arch Systems: Providing AI-driven data analytics for manufacturing factory intelligence.
3+ YOEUS citizen required. 3–5 years account management/customer success in electronics manufacturing or SaaS, Bachelor's or equivalent, technical proficiency with Python, database queries and APIs, project management and strong communication skills.
Python, API, database queries
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1mo
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Technical Account Manager - GRC/Identity Governance
Redwood City, California, United States
RemoteFull Time
Delinea
Delinea: Provides identity security and privileged access management software.
4+ YOE4+ years in technical advisory or customer success roles with deep expertise in GRC/IGA, Segregation of Duties, access reviews/certifications, audit evidence collection, and enterprise application integrations.
Fastpath, SAP, Oracle, Microsoft Dynamics, NetSuite, AuditBoard, Workiva
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1w
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Product Growth Manager, Physical AI (or) Senior Product Growth Manager, Physical AI
Redwood City, California, United States
$170k-$190k/yr OnsiteFull Time
Dexterity
Dexterity: Develops AI-powered robots for autonomous warehouse logistics tasks.
3+ YOERequires 3–7 years in product management, customer success, technical program management, solutions engineering, consulting, or related technical customer-facing work, plus enterprise customer experience and technical fluency.
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