18 technical customer success manager jobs at 11 companies in Salinas, CA
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Technical Customer Success Manager
San Jose, California, United States
HybridFull Time
Cloudinary: Cloud platform for managing and optimizing visual media assets.
3+ YOE3+ years in SaaS customer/technical customer success, experience with enterprise accounts, technical aptitude with APIs/web/cloud, strong communication, organized, willing to travel up to 20%.
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
12+ YOERequires 12–18 years of experience, customer success and project management expertise, ServiceNow knowledge, stakeholder management, analytical problem solving, and ability to manage multiple technical customer priorities.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
10+ YOEBachelor's degree in engineering or a related technical discipline and 10+ years in customer-facing technical roles, with escalation leadership, QBRs, CRM tools, and global travel experience.
Single Pane of Glass, CRM, Salesforce, Jira, Smartsheet, Microsoft Office
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles. Requires escalation leadership, root cause analysis, QBRs, CRM tools, and domestic and international travel.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
10+ YOEBachelor's degree in engineering or related technical field and 10+ years in customer-facing technical roles; requires escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel.
Single Pane of Glass, CRM, Salesforce, Jira, Smartsheet, Microsoft Office, AI
ArmNASDAQ: ARM: Designs and licenses processor architectures and semiconductor intellectual property.
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOERequires 5+ years in Customer Success, Account Management, Implementation, or SaaS Consulting; enterprise customer experience; executive relationship skills; technical communication; and a bachelor's degree or equivalent.
ServiceNow, Moveworks AI Assistant, ServiceNow AI platform, Reasoning Engine, LLMs, ITSM
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
3+ YOERequires 3+ years in customer, professional, or business support services; issue resolution, technical product communication, customer portfolio management, and strategic technology knowledge. ServiceNow certification is a plus.
ServiceNow, Success Platform, CS Guide, Customer Impact Plan (CIP)
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOE5+ years in customer success/account management/implementation in SaaS; supports mid-market/enterprise; strong executive relationship, change management, and technical communication skills; bachelor’s or equivalent.
Alpha Design AI: AI-native EDA platform for semiconductor design and verification.
3+ YOE3+ years in EDA or semiconductor engineering, hands-on RTL/simulation/verification experience, technical account or applications engineering experience, strong communication and customer-facing skills.
proteanTecs: Deep data analytics for electronics health and performance.
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yrHybridFull Time
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
GlobalFoundriesNASDAQ: GFS: Manufacturer of semiconductors and provider of wafer fabrication services.
10+ YOE10+ years in business development/sales with semiconductor processor IP or ASIC/SoC background; proven success closing high-value deals; strong customer engagement, negotiation, and technical-commercial communication skills.
5+ YOE5+ years in customer success, technical account management, security consulting, solutions architecture, or SOC operations; expertise in XDR, SIEM, SOAR, incident management, and data onboarding; bachelor's degree required.
5+ YOE5+ years in customer success/technical account management/security consulting or SOC operations; strong XDR, SIEM, SOAR knowledge; excellent communication and analytical skills; Bachelor's degree required.
5+ YOE5+ years in Customer Success, technical account management, security consulting, or SOC operations; strong XDR/SIEM/SOAR knowledge; excellent communication and analytical skills; bachelor’s in CS or information security.
BlackBerryNYSE: BB: Provides cybersecurity software and secure embedded systems for businesses.
5+ YOEBachelor's degree in a relevant field or equivalent experience; 5+ years in technical account management, solutions engineering, customer success, professional services, or related work; cloud, API, integration, and enterprise architecture expertise.