43 technical customer success manager jobs at 32 companies in Live Oak, CA
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Technical Customer Success Manager
San Jose, California, United States
HybridFull Time
Cloudinary: Cloud platform for managing and optimizing visual media assets.
3+ YOE3+ years in SaaS customer/technical customer success, experience with enterprise accounts, technical aptitude with APIs/web/cloud, strong communication, organized, willing to travel up to 20%.
Technical Customer Success / Customer Program Manager
United States or Pleasanton or India
RemoteFull Time
Ciroos: AI platform for automated site reliability engineering.
Experience leading complex enterprise customer programs; technical fluency across cloud, SRE, observability, integrations, and security; excellent communication and customer relationship skills.
AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Splunk, Datadog, ServiceNow, Slack, Jira, Linear, SRE, ITSM
Descope: Provides no-code authentication and identity workflows for developers.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
Kastle Systems: Managed security services provider for commercial and residential properties.
2+ YOEBachelor's degree preferred; 2-4 years account management/customer success experience; strong client relationship, communication, technical competence and training skills; experience with Microsoft Dynamics CRM and AX.
Kastle Systems: Provides managed security and property technology for buildings and businesses
2+ YOE2+ years account/customer success experience preferred, bachelor’s degree preferred, strong communication and technical competence, experience with Microsoft Dynamics CRM/AX, valid driver’s license, ability to pass background and drug screening.
Volta: Building and operating GPU-dense infrastructure for AI factories.
Experience in customer success or account management in technical B2B/infrastructure, strong relationship-building and communication, engage technical and business stakeholders, data-informed account management, organized and self-directed.
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
12+ YOERequires 12–18 years of experience, customer success and project management expertise, ServiceNow knowledge, stakeholder management, analytical problem solving, and ability to manage multiple technical customer priorities.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
10+ YOEBachelor's degree in engineering or a related technical discipline and 10+ years in customer-facing technical roles, with escalation leadership, QBRs, CRM tools, and global travel experience.
Single Pane of Glass, CRM, Salesforce, Jira, Smartsheet, Microsoft Office
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
ArmNASDAQ: ARM: Designs and licenses processor architectures and semiconductor intellectual property.
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOERequires 5+ years in Customer Success, Account Management, Implementation, or SaaS Consulting; enterprise customer experience; executive relationship skills; technical communication; and a bachelor's degree or equivalent.
ServiceNow, Moveworks AI Assistant, ServiceNow AI platform, Reasoning Engine, LLMs, ITSM
DataVisor: AI-powered fraud and financial crime detection for enterprises.
3+ YOE3+ years in fraud strategy, risk analytics or customer success; proficient with SQL and Python or R; strong communication and project ownership; bachelor’s degree in technical/analytical/business field.
ATUM: Provides synthetic biology tools and services for biologics development.
2+ YOEBachelor’s degree in life science or related field and 2+ years in life science sales, customer success, technical support, project management, bioinformatics engineering, or cross-functional project leadership.
Alpha Design AI: AI-native EDA platform for semiconductor design and verification.
3+ YOE3+ years in EDA or semiconductor engineering, hands-on RTL/simulation/verification experience, technical account or applications engineering experience, strong communication and customer-facing skills.
proteanTecs: Deep data analytics for electronics health and performance.
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
3+ YOERequires 3+ years in customer success, solutions engineering, technical consulting, service management, or related roles; workshop and executive engagement experience; SaaS, service management, automation, analytics, and AI expertise.
ITIL, Employee Service Management (ESM), IT Service Management (ITSM), IT Asset Management (ITAM), IT Operations Management (ITOM), SaaS, AI, FAQs, dashboards
10+ YOEBachelor's degree or equivalent experience, 10 years in customer-facing technical roles, cloud computing and enterprise architecture expertise, and experience presenting to technical and executive stakeholders.
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
10+ YOE7+ MgmtBachelor's degree; 10+ years in life sciences with 7+ years customer-facing leadership; deep life sciences domain knowledge; executive communication, technical fluency, and track record in account growth and delivery.
Sr. Technical Program Manager, Product Escalations
Sunnyvale, California, United States
$157k-$180k/yrOnsiteFull Time
Illumio: Provides zero-trust segmentation software to contain cyberattacks.
7+ YOERequires 7+ years in technical support, escalation, account, incident, customer success engineering, or technical program management; enterprise escalation, SaaS/cloud, cross-functional, RCA, and executive communication experience.