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103 technical customer success manager jobs at 69 companies in Napa, CA

4w
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Technical Customer Success Manager
London or San Francisco or New York City
£80k-£95k/yr OnsiteFull Time
Mux
Mux: API-first video infrastructure for building and monitoring video content.
5+ YOE5+ years in technical customer success at a SaaS company, BA/BS in CS/CE or bootcamp, strong web/mobile/cloud technical knowledge, excellent communication and customer-facing skills.
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2d
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Technical Success Manager
San Francisco, California, United States
$140k-$180k/yr OnsiteFull Time
Charta Health
Charta Health: AI platform for automating healthcare administrative and clinical workflows.
3+ YOERequires 3+ years in Customer Success, Technical Account Management, Solutions Engineering, or Consulting, preferably in B2B SaaS or healthcare, with account ownership and renewal or expansion targets.
SQL, LLM
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2mo
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Technical Customer Success Manager
San Francisco or Israel
RemoteFull Time
Zenity
Zenity: Platform for securing and governing enterprise AI agents.
4+ YOE4+ years in customer-facing technical roles; strong background in cybersecurity/application security; familiarity with OWASP and MITRE; executive engagement, technical orchestration, and strategic account management; ability to travel 20–30%.
OWASP, MITRE
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1w
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Technical Customer Success / Customer Program Manager
United States or Pleasanton or India
RemoteFull Time
Ciroos
Ciroos: AI platform for automated site reliability engineering.
Experience leading complex enterprise customer programs; technical fluency across cloud, SRE, observability, integrations, and security; excellent communication and customer relationship skills.
AWS, Microsoft Azure, Google Cloud Platform, Kubernetes, Splunk, Datadog, ServiceNow, Slack, Jira, Linear, SRE, ITSM
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6h
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Senior Customer Success Manager, Strategic Technical Accounts
San Francisco, California, United States
$120k-$145k/yr RemoteFull Time
DuploCloud
DuploCloud: Software for automated cloud infrastructure and regulatory compliance.
7+ YOERequires 7+ years in customer success, strategic or technical account management, solutions consulting, professional services, program management, or related customer-facing work, plus technical fluency and cloud infrastructure knowledge.
AWS, GCP, Kubernetes, Infrastructure as Code
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2mo
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Customer Success Manager - Technical Account Management
San Francisco, California, United States
$100k-$140k/yr HybridFull Time
Zip
Zip: AI-powered intake-to-procure platform for enterprise spend management
5+ YOE5+ years in customer success, account management, or strategic consulting; B2B SaaS in fast-paced environment; strong interpersonal and project management skills.
Netsuite, Coupa, Workday, JIRA, ServiceNow, ERP, CLM, GRC
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2mo
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Customer Success Manager
San Francisco, California, United States
$90k-$130k/yr OnsiteFull Time
Mach9
Mach9: AI-powered software that automates feature extraction from geospatial data.
Customer Success experience with project management instincts, strong communication with technical and non-technical audiences, onboarding and project execution skills, ability to travel ~25%, familiarity with Google Workspace, Notion, and Pylon; HubSpot and SQL are nice to have.
Google Workspace, Notion, Pylon, HubSpot, SQL
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3mo
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
Worktrace AI
Worktrace AI: AI software for identifying and automating enterprise workflows.
6+ YOE6+ years in customer success or post-sales for technical B2B products; experience with AI tools; cross-functional collaboration; strong ownership.
Sentry, PostHog, Supabase
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1mo
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Enterprise Customer Success Manager
San Francisco, California, United States
$175k-$200k/yr OnsiteFull Time
Merge
Merge: Unified API platform for connecting B2B software integrations.
6+ YOE6+ years in customer success or account management for technical software; experience with enterprise SaaS customers (800+ employees); ability to manage up to 30 enterprise customers, escalate/resolution skills, and operate autonomously.
Merge Unified, Merge Agent Handler, Merge Gateway, API, LLMs
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1mo
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Technical Success Manager (US)
San Francisco, California, United States
RemoteFull Time
Qdrant
Qdrant: Open-source vector search engine for AI retrieval and infrastructure.
5+ YOE5+ years in customer-facing technical delivery, managing complex multi-stakeholder projects, understanding ML lifecycle and data pipelines, translating technical issues to business impact.
Kubernetes, AWS, GCP, Azure, Elasticsearch, Solr, Pinecone, Milvus, Qdrant
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3d
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Customer Success Manager, GSI
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
API, Claude Code, Claude for Enterprise, AI/ML
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1mo
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Manager of Customer Success
Washington D.C. or Boston or Indianapolis or New York or San Francisco
HybridFull Time
Lilt
Lilt: AI-powered enterprise translation and localization software platform.
8+ YOE5+ Mgmt5+ years managing customer success teams, 8+ years in localization/LSP industry, experience with AI and technical integrations, expertise in CS metrics (NRR, CSAT), strong communication and cross-functional collaboration.
Adobe Experience Manager, Webflow, Salesforce, GitHub, Google Drive
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2mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
Singular
Singular: Marketing measurement platform for unified analytics and attribution.
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
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1mo
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Customer Success
San Francisco, California, United States
$95k-$200k/yr RemoteFull Time
Span
Span: AI-native developer intelligence platform providing engineering team visibility.
3+ YOE3+ years in SaaS customer success or post-sales, experience with technical/engineering teams, consultative approach, strong communication, organization, and problem-solving skills.
Jira, GitHub
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4d
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Founding Customer Success Manager
San Francisco, California, United States
OnsiteFull Time
Hyperscale
Hyperscale: An artificial intelligence building autonomous systems for physical operations.
3+ YOERequires 3+ years in customer success, implementation, or onboarding at a B2B SaaS company, strong communication, technical setup skills, organization, and comfort working independently in ambiguity.
API
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4d
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Commercial Customer Success Manager
San Francisco, California, United States
$125k-$155k/yr HybridFull Time
incident.io
incident.io: Provides an AI-driven platform for software incident response and management.
Experience managing 40–100+ customer accounts, supporting technical teams, identifying expansion opportunities, and using scaled customer success programs, playbooks, and AI-assisted workflows.
AI
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8h
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Customer Success Lead
San Francisco, California, United States
$130k-$160k/yr HybridFull Time
Corridor
Corridor: Secures software codebases using AI-powered autonomous vulnerability detection.
3+ YOERequires 3–6+ years in customer success, account management, solutions, or customer-facing roles; B2B lifecycle management experience; technical product experience; and strong relationship-building and problem-solving skills.
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1mo
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Customer Success Manager, Revenue Suite
San Francisco or Chicago or Seattle or New York
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
6+ YOE6+ years client-facing customer success or equivalent experience with payments/fintech and consumption-based SaaS; strong executive presence and stakeholder management; consultative and technical skills.
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1w
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Customer Success Manager - Slack
San Francisco or Seattle
$147k-$248k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOERequires 3+ years in customer success, SaaS, or related fields; strong consulting and communication skills; 3–4 years working on Slack; Slack Certified Admin Certification; and ability to advise technical and business stakeholders.
Slack, Salesforce, Agentforce, AI, Data, CRM, Canvas, Lists, Integrations, Workflow Builder, Journey Builder, Commerce Promotions
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2mo
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Customer Success Manager
San Francisco, California, United States
$140k-$180k/yr HybridFull Time
Magnitude
Magnitude: Autonomous AI platform for enterprise third-party risk management.
5+ YOE5+ years enterprise B2B CSM experience, 8+ years total in enterprise SaaS, bachelor’s in a technical field (or equivalent), strong executive relationship, analytical, program management, and technical troubleshooting skills.
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