28 technical documentation specialist jobs at 23 companies in Wayne, NJ
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Documentation and Training Specialist
Princeton, New Jersey, United States
$93k-$149k/yrOnsiteFull Time
Princeton Plasma Physics Laboratory: Conducts plasma physics research and develops fusion energy technology.
8+ YOE12 years technical experience with associate’s degree (or 8 years with bachelor’s). Experience writing technical procedures and designing technical training; instructional design and technical training delivery required.
Yeshiva University: Private university providing undergraduate and graduate degree programs.
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
Epiq: Provides technology-enabled legal services and eDiscovery solutions.
Bachelor's in IT or equivalent, familiarity with eDiscovery methodology and tools (Veritas Discovery Accelerator, Gimmal Discovery Attender), Microsoft Office and Exchange, strong documentation and discretion.
EnCase, Forensic Toolkit, Veritas Discovery Accelerator, Gimmal Discovery Attender, Microsoft Office, Microsoft Excel, Microsoft Exchange
Public Safety Technical Operations Center Specialist
Brooklyn, New York, United States
$75k-$90k/yrOnsiteFull Time
City of New York: Provides municipal services and administration for New York City.
4+ YOEProvide Tier 1 technical support for public safety systems, monitor networks and applications, troubleshoot incidents, document Remedy records, and collaborate with Tier 2/3 and vendors; bachelor's degree and IT service management experience preferred.
H&R Block: A provider of tax preparation services operating a seasonal network of client-facing offices.
Field-based role supporting setup/maintenance of seasonal tax offices; must lift ~55 lbs, perform basic building maintenance, install/troubleshoot PC hardware, document incidents, and travel between sites.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Skadden: Global law firm providing legal advisory and litigation services.
3+ YOEHigh school diploma and minimum 3 years related business computing experience; knowledge of Microsoft Office 365, NetDocuments, Windows, testing methodologies, documentation, troubleshooting, and strong communication skills.
Turing: AI-powered platform connecting companies with global remote software developers.
4+ YOERequires 4+ years in technical sales, account executive, or product specialist roles; a current or completed bachelor's degree in a relevant field; solution selling, technical documentation, client management, and strong English communication skills.
Formosa PlasticsTaiwan Stock Exchange: 1301: Produces plastic resins and petrochemicals for industrial use.
1+ YOEBachelor's degree with 1+ years related experience in petrochemical or industrial field, strong analytical and communication skills, Microsoft Office proficiency, ability to interpret technical documents and present to management.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Chicago or New York City or Washington or Dallas or Charlotte or Los Angeles
$80k-$95k/yrHybridFull Time
Katten Muchin Rosenman: International law firm providing legal representation and advisory services.
2+ YOEAssociate's degree or equivalent,2+ years technical training experience,strong Microsoft Office skills,MOS certificate preferred,experience developing training and technical documentation.
Colgate-PalmoliveNYSE: CL: Manufactures and sells oral, personal, home, and pet care.
5+ YOEB.S. in a relevant technical field, 5+ years laboratory/quality/technical manufacturing experience, ability to audit and maintain material documentation, and experience with regulatory compliance and cross-functional collaboration.
Spartanburg or Shreveport or Irving or Oak Brook or Long Island or Cranberry Township
$35-$40/hrHybridFull Time
RedSail Technologies: Integrated pharmacy management software and health technology solutions.
2+ YOERequires 2+ years in software implementations, customer onboarding, technical support, or related B2B operations; pharmacy claims, healthcare technology, connectivity, troubleshooting, documentation, and communication experience.
Microsoft Teams, VPN, SFTP, TLS, NCPDP, APIs, Asana, Jira, Monday.com
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
3+ YOE3+ years technical operations/support experience; proficiency with Outlook/M365, SharePoint, Active Directory, Exchange, collaboration tools; ITIL knowledge; strong troubleshooting, documentation and communication skills.
Microsoft Outlook, M365, Microsoft SharePoint, Active Directory, Microsoft Exchange, OneDrive, Microsoft Teams, Skype, WebEx, Windows OS, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, SQL, PowerShell
Metropolitan Museum of Art: Operates a world-renowned art museum and scholarly research center.
2+ YOETwo years of audiovisual, event, film/video, or technical theater production experience; audio, video, lighting, staging, networking, troubleshooting, technical documentation, and equipment-handling skills.
Proper Cloth: Produces and sells custom-made men's luxury clothing online.
5+ YOE5+ years technical QA experience; strong bug isolation and documentation; hands-on with Jira/Linear and TestRail; experience testing ecommerce flows, Chrome DevTools fluency, basic SQL, and clear written communication.
Slack, Google Meet, Email, Google Docs, Jira, Linear, TestRail, Chrome Developer Tools, SQL, Cypress, Playwright, Selenium
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
Bachelor's degree in a technical or analytical field or equivalent experience; interest in AI, cloud platforms, governance, enterprise architecture, or FinOps; analytical, documentation, communication, and teamwork skills.
Microsoft Azure, Amazon Web Services, Jira, Confluence, ServiceNow
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
3+ YOE3+ years technical operations/enterprise support experience; proficiency with Microsoft 365/Outlook, SharePoint, Active Directory, Exchange, OneDrive, Teams, WebEx; ITIL knowledge; Windows and networking fundamentals; strong documentation and communication skills; on-call support.
Microsoft Outlook, Microsoft 365, Microsoft SharePoint, WebEx, Lync, Skype, Active Directory, Microsoft Exchange, Microsoft OneDrive, Microsoft Teams, Windows OS, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, SQL, PowerShell
Mercor: Connecting expert human intelligence with frontier AI model development.
5+ YOE5–7 years in IT Operations or Technical Support; strong incident management; Apple device management; experience with SSO, MDM, Google Workspace; excellent documentation and communication; automation mindset.
Apple MDM (Kandji, Jamf, Intune), Google Workspace, Okta, SSO/OIDC, SAML, SCIM provisioning, Python, Bash, Zapier, Okta Workflows
Arya Health: Developing AI digital agents for healthcare administrative automation.
2+ YOE2+ years in customer support/operations in SaaS or healthtech, strong written communication, startup experience, technical curiosity, ability to investigate product/workflow issues and create documentation and processes.
Net at Work: Provides technology advisory, ERP implementation, and managed IT services.
3+ YOE3+ years end-user technical support experience; hands-on with Windows 11, macOS, iOS, Android, Active Directory/Microsoft Entra ID/Azure AD, Microsoft 365, Outlook/Teams/OneDrive, printers, EDR/antivirus, and strong troubleshooting, communication, and documentation skills.
Microsoft Entra ID, Azure AD, Active Directory, Windows 11, Windows Server, Group Policy, macOS, iOS, Android, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Office, VMware, Cisco, Citrix, VoIP, EDR
VB Spine: A medical technology developing spinal products and supporting surgeons to improve patient outcomes.
2+ YOE2+ years regulatory affairs experience in FDA-regulated medical devices; hands-on 510(k)/technical documentation experience; working knowledge of US and EU regulations; strong communication and project management skills.