36 technical support analyst jobs at 30 companies in Garland, TX
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Technical Support Analyst
Fort Worth or Irving
OnsiteFull Time
FDH Aero: Global supply chain and component distributor for aerospace industries
3+ YOEBachelor's or equivalent experience,3+ years supporting Microsoft desktop users,helpdesk/networking support,customer service,Active Directory,VOIP,O365 and basic networking knowledge.
Microsoft O365 Suite, Call Center unity, Active Directory, VOIP, TCIP, LAN/WAN
Printpack: Manufacturer of flexible and rigid packaging solutions.
Provide Tier 1/2 IT support for plant operations, troubleshoot hardware and networks, support Microsoft Office 365/Windows 10/SharePoint/Access, administer Active Directory, and perform imaging, software installs, and preventive maintenance.
Microsoft Office 365, Windows 10, SharePoint, Microsoft Access, Active Directory, WAN, LAN, VPN, RF scanners
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
1+ YOE1+ years technical support experience, high school diploma or equivalent; troubleshooting IP/network, multi-OS support, CRM case management, CompTIA/Network+/CCNA preferred; English proficiency; U.S. work authorization required.
Amatriot Group: Provides IT consulting and mission-critical technology support services.
4+ YOE4+ years as technical business analyst supporting Agile projects; SQL, Oracle, SQL Server experience; JIRA use; data analysis; writing business, technical and data lineage documents.
Harris Computer: Provides mission-critical vertical market software and service solutions.
Technical support expertise with strong communication and organization skills; proficiency in SQL Server, Microsoft 365, AI platforms, and prompt engineering. Software application support experience preferred.
SQL Server, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, ChatGPT, Claude, Gemini, Microsoft Copilot
Infor: Provides industry-specific cloud enterprise software for global businesses.
Troubleshoot and resolve complex web/API issues for HR Talent, perform SQL and code-level debugging, communicate with customers, and mentor junior staff.
First Command Financial Services: Financial planning, banking, and insurance for military families.
3+ YOEBachelor's or equivalent experience with 3+ years in IT call centers or systems, advanced Microsoft/Windows knowledge, strong troubleshooting, ticketing, and communication skills.
British Columbia or Guelph or Edmonton or Calgary or Burnaby or Winnipeg or London or Toronto or Richmond or Victoria or Markham or Oakville or North York or Mississauga or Ottawa or Ontario or Alberta or Nova Scotia or Manitoba or New Brunswick or Saskatchewan or Canada or United States or Alaska or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or North Carolina or New Hampshire or Maine or Kentucky or Iowa or Georgia or Florida or Arizona or Alabama or Bangor or Allen or Albany or Hueytown or Mobile
$60k-$75k/yrRemoteFull Time
Cayenta: Provides enterprise software solutions for utility and municipal organizations.
Experience supporting ERP systems with HR/payroll knowledge, strong troubleshooting and communication skills, ability to manage multiple support tickets, and technical aptitude with SQL/PLSQL/Uniface/Acucobol and APIs.
SQL, PL/SQL, Uniface, Acucobol, APIs, web services, Apache Tomcat
Orion180: Provides homeowners insurance policies through an innovative technology platform.
2+ YOEL2/L3 escalation owner for connected device portfolio; 2+ years technical/product support; bachelor's in technical field or equivalent experience preferred; U.S. citizen or green card required; experience with ticketing platforms and reporting tools.
OmniDesk, Zendesk, ServiceNow, Power BI, Microsoft Excel
Sr Analyst, Technical - Compliance API, LLM Gateway & GenAI Tool Support
Bellevue or Frisco
$92k-$166k/yrOnsiteFull Time
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
5+ YOEBachelor's degree plus 5 years (or advanced degree plus 3 years) in platform operations/IT; experience with API/gateway and LLM gateway operations, data retention, access management, compliance data fulfillment, technical writing, and stakeholder management.
Claude, OpenAI, Microsoft Copilot, Entra ID, Azure AD
San Diego or Dallas or Knoxville or Denver or United States
$85k-$110k/yrOnsiteFull Time
APTIM: Provides environmental, resilience, and infrastructure engineering solutions.
5+ YOEBachelor's degree or equivalent experience, 5+ years as a business analyst supporting engineering/technical teams; experience with engineering/GIS software, application portfolio management, APIs/integrations, Agile familiarity, and strong analytical and communication skills.
State Farm: Provider of auto, home, life, and health insurance.
Experience supporting workforce technologies and HR products, familiarity with Agile teams, user experience design, technical analysis, AI, and AWS cloud data storage.
Workday, ICIMS, Agile, Artificial Intelligence (AI), AWS, Software as a Service (SaaS)
Westwood Professional Services: Engineering and design services for infrastructure and energy projects.
2+ YOE2+ years CAD production/support experience with proficiency in AutoCAD and/or Civil 3D; associate degree or technical certification preferred; strong troubleshooting, organizational, and communication skills.
AutoCAD, Civil 3D, Sheet Set Manager (SSM), Autodesk
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
2+ YOERequires a technical, trade, or vocational degree preferred and at least 2 years of related work experience; duties include network, hardware, software, security, and end-user support.
RealPage: Provides AI-enabled property management and data analytics software solutions.
4+ YOEBachelor's degree or equivalent experience, 4–5 years in technical support or product operations, advanced SQL, REST API diagnostics, root cause analysis, and strong technical communication.
SQL, REST APIs, Salesforce, Microsoft Excel, Power BI
RealPage: Software and data analytics for the real estate industry.
4+ YOEBachelor's degree or equivalent experience; 4–5 years in technical support or product operations; advanced SQL, REST APIs, root cause analysis, and strong technical communication skills.
SQL, REST APIs, Salesforce, Microsoft Excel, Power BI
Addison or Bellevue or Durham or Emeryville or Reston
$100k-$155k/yrHybridFull Time
Tanium: Unified endpoint management and cybersecurity platform for global enterprises.
3+ YOEBachelor's degree in a technical field, 3+ years supporting Salesforce and 3+ years administering its declarative platform; testing, Agile/Scrum, change management, and communication skills required.
Atlanta or Dallas or Gainesville or Orlando or Overland Park or Salt Lake City
RemoteFull Time
CRHNYSE: CRH: Manufactures and distributes diversified building materials and construction products.
5+ YOEBachelor's degree in a technical field, 5+ years supporting Oracle Cloud EPM, FCCS, financial models, scripting, data integration, financial consolidations, advanced Excel, and up to 25% domestic travel.
Oracle EPM Cloud, Financial Consolidation and Close Cloud Service (FCCS), Planning and Budgeting Cloud Service (PBCS), Enterprise Data Management Cloud Service (EDMCS), Snowflake, Tableau, Fivetran, Groovy, PowerShell, SAP, JDE, AX, NetSuite, EPM Automate, Microsoft Office, Microsoft Excel
Rochester or Cincinnati or Irving or Tempe or Phoenix or St Petersburg
$62k-$97k/yrHybridFull Time
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
1+ YOEBachelor's preferred; minimum 1 year experience in customer service, technical troubleshooting, Paychex/related industry, and Salesforce/CRM; ability to analyze processes, test solutions, and support tool management.