29 technical support analyst jobs at 27 companies in Rowlett, TX
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Technical Support Analyst
Wilmington or Lewisville or Springfield or Tallahassee or Sacramento or Logan
HybridFull Time
CSC: Provides global business administration and compliance solutions.
Provide technical customer support for Lien Perfect products; document cases; use Microsoft products and CSC case tracking; strong problem-solving and communication skills.
Lien Perfect, CSC case tracking software, Microsoft
Printpack: Manufacturer of flexible and rigid packaging solutions.
Provide Tier 1/2 IT support for plant operations, troubleshoot hardware and networks, support Microsoft Office 365/Windows 10/SharePoint/Access, administer Active Directory, and perform imaging, software installs, and preventive maintenance.
Microsoft Office 365, Windows 10, SharePoint, Microsoft Access, Active Directory, WAN, LAN, VPN, RF scanners
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
1+ YOE1+ years technical support experience, high school diploma or equivalent; troubleshooting IP/network, multi-OS support, CRM case management, CompTIA/Network+/CCNA preferred; English proficiency; U.S. work authorization required.
Fairweather: Provides remote medical, safety, and logistics support for Alaskan industries.
High school diploma/GED required. Preferred 2+ years help desk experience. Troubleshoot Windows, Office 365, macOS, Adobe, AV tools; ticket/chat/phone support. Certifications (CompTIA A+, Network+, MCP/MCDST, MCSA) beneficial. Must pass background checks and be eligible for government security clearance. Valid driver's license and reliable vehicle ...
Microsoft Windows, Microsoft Office 365, Adobe, Apple macOS, Sophos
Doyon Technology Group: Management overseeing a portfolio of IT technology enterprises.
2+ YOE2+ years in technical help desk; high school diploma or GED; some college preferred; ability to troubleshoot hardware, software, and network issues.
Windows OS, Office 365, AV software, Microsoft Office
Amatriot Group: Provides IT consulting and mission-critical technology support services.
4+ YOE4+ years as technical business analyst supporting Agile projects; SQL, Oracle, SQL Server experience; JIRA use; data analysis; writing business, technical and data lineage documents.
First Command Financial Services: Financial planning, banking, and insurance for military families.
3+ YOEBachelor's or equivalent experience with 3+ years in IT call centers or systems, advanced Microsoft/Windows knowledge, strong troubleshooting, ticketing, and communication skills.
British Columbia or Guelph or Edmonton or Calgary or Burnaby or Winnipeg or London or Toronto or Richmond or Victoria or Markham or Oakville or North York or Mississauga or Ottawa or Ontario or Alberta or Nova Scotia or Manitoba or New Brunswick or Saskatchewan or Canada or United States or Alaska or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or North Carolina or New Hampshire or Maine or Kentucky or Iowa or Georgia or Florida or Arizona or Alabama or Bangor or Allen or Albany or Hueytown or Mobile
$60k-$75k/yrRemoteFull Time
Cayenta: Provides enterprise software solutions for utility and municipal organizations.
Experience supporting ERP systems with HR/payroll knowledge, strong troubleshooting and communication skills, ability to manage multiple support tickets, and technical aptitude with SQL/PLSQL/Uniface/Acucobol and APIs.
SQL, PL/SQL, Uniface, Acucobol, APIs, web services, Apache Tomcat
Orion180: Provides homeowners insurance policies through an innovative technology platform.
2+ YOEL2/L3 escalation owner for connected device portfolio; 2+ years technical/product support; bachelor's in technical field or equivalent experience preferred; U.S. citizen or green card required; experience with ticketing platforms and reporting tools.
OmniDesk, Zendesk, ServiceNow, Power BI, Microsoft Excel
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Provide cloud production support and incident management for Azure-based services, develop runbooks, coordinate technical resolution across teams, and use ServiceNow and monitoring tools; scripting and API experience preferred.
American Excelsior Company: Produces engineered foam, wood fiber, and erosion control solutions.
Bachelor's degree in MIS/Analytics/Information Systems/Data Science, strong Power BI, SQL, and Excel skills, experience with enterprise systems, analytical problem-solving, and ability to communicate technical concepts to non-technical users.
Power BI, Microsoft Excel, SQL, Cyberquery, Infor Syteline, UKG, ShopTrak, Python, DAX, Power Query (M), Jira, FreshService, HelpDesk, ERP, HRIS, MES, CRM
San Diego or Dallas or Knoxville or Denver or United States
$85k-$110k/yrOnsiteFull Time
APTIM: Provides environmental, resilience, and infrastructure engineering solutions.
5+ YOEBachelor's degree or equivalent experience, 5+ years as a business analyst supporting engineering/technical teams; experience with engineering/GIS software, application portfolio management, APIs/integrations, Agile familiarity, and strong analytical and communication skills.
Westwood Professional Services: Engineering and design services for infrastructure and energy projects.
2+ YOE2+ years CAD production/support experience with proficiency in AutoCAD and/or Civil 3D; associate degree or technical certification preferred; strong troubleshooting, organizational, and communication skills.
AutoCAD, Civil 3D, Sheet Set Manager (SSM), Autodesk
Modular Power Solutions: Manufacturer of integrated modular power systems for data centers.
0+ YOEAssociate degree or technical certification preferred, 0–2 years construction or deployment support experience, valid driver's license and TSA travel documents, proficiency with Microsoft Office, ability to work on construction sites and lift up to 50 lbs.
NewmarkNASDAQ: NMRK: Commercial real estate brokerage and property management services.
3+ YOE3+ years in product/technical support or customer success; experience running trainings and onboarding; comfortable with product metrics and APIs; strong written/verbal communication and proactive approach.
Holland & Knight: Global law firm providing legal and lobbying services.
2+ YOEBachelor's degree, 2+ years related experience, PC configuration/troubleshooting, knowledge of data transfer, data privacy, iManage/Milan/ServiceNow, Active Directory, Windows Server, virtualization, and client technical support.
iManage, Milan, ServiceNow, Windows Office Suite, Microsoft Office Suite, Windows Server, Active Directory, FTP, Windows File Share Administration
Zones: Global provider of end-to-end IT solutions and managed services.
2+ YOEAssociates degree preferred, 2+ years technical support experience, strong problem-solving and communication, ability to troubleshoot hardware/software, configure email, and use ticketing systems.
Microsoft Outlook, Microsoft Windows, Mac OS, Microsoft O365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace, Google Meet, Logitech, EDR