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28 technical support analyst jobs at 27 companies in Richardson, TX

3w
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Technical Support Analyst
Wilmington or Lewisville or Springfield or Tallahassee or Sacramento or Logan
HybridFull Time
CSC
CSC: Provides global business administration and compliance solutions.
Provide technical customer support for Lien Perfect products; document cases; use Microsoft products and CSC case tracking; strong problem-solving and communication skills.
Lien Perfect, CSC case tracking software, Microsoft
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1w
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Technical Support Analyst
Fort Worth or Irving
OnsiteFull Time
FDH Aero
FDH Aero: Global supply chain and component distributor for aerospace industries
3+ YOEBachelor's or equivalent experience,3+ years supporting Microsoft desktop users,helpdesk/networking support,customer service,Active Directory,VOIP,O365 and basic networking knowledge.
Microsoft O365 Suite, Call Center unity, Active Directory, VOIP, TCIP, LAN/WAN
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1mo
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Technical Support Analyst
Grand Prairie, Texas, United States
OnsiteFull Time
Printpack
Printpack: Manufacturer of flexible and rigid packaging solutions.
Provide Tier 1/2 IT support for plant operations, troubleshoot hardware and networks, support Microsoft Office 365/Windows 10/SharePoint/Access, administer Active Directory, and perform imaging, software installs, and preventive maintenance.
Microsoft Office 365, Windows 10, SharePoint, Microsoft Access, Active Directory, WAN, LAN, VPN, RF scanners
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3w
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Technical Support Analyst (Hybrid)
Allen or Plantation
$53k-$60k/yr HybridFull Time
Motorola Solutions
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
1+ YOE1+ years technical support experience, high school diploma or equivalent; troubleshooting IP/network, multi-OS support, CRM case management, CompTIA/Network+/CCNA preferred; English proficiency; U.S. work authorization required.
Avigilon Alta, Assist, Priority Intelligence™, Windows, Mac, Linux, Windows Server, CRM, KCS
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2mo
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Technical Business Analyst
Dallas, Texas, United States
$95k-$180k/yr HybridFull Time
Amatriot Group
Amatriot Group: Provides IT consulting and mission-critical technology support services.
4+ YOE4+ years as technical business analyst supporting Agile projects; SQL, Oracle, SQL Server experience; JIRA use; data analysis; writing business, technical and data lineage documents.
JIRA, SQL, Oracle, SQL Server, MongoDB
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1d
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Support Analyst
Allen, Texas, United States
$60k-$70k/yr OnsiteFull Time
Harris Computer
Harris Computer: Provides mission-critical vertical market software and service solutions.
Technical support expertise with strong communication and organization skills; proficiency in SQL Server, Microsoft 365, AI platforms, and prompt engineering. Software application support experience preferred.
SQL Server, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, ChatGPT, Claude, Gemini, Microsoft Copilot
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1d
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Technical Product Support Analyst (HR Talent)
Atlanta or Dallas
RemoteFull Time
Infor
Infor: Provides industry-specific cloud enterprise software for global businesses.
Troubleshoot and resolve complex web/API issues for HR Talent, perform SQL and code-level debugging, communicate with customers, and mentor junior staff.
SQL, JackDB, HTML, CSS, JavaScript, REST, SOAP, Postman, LPL, AWS, Azure, GCP, Git, Jira, ServiceNow, Zendesk, Splunk, Sumo Logic, Datadog, New Relic, Python, Bash, Browser developer tools
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3w
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Technical Support Center Analyst
Fort Worth, Texas, United States
HybridFull Time
First Command Financial Services
First Command Financial Services: Financial planning, banking, and insurance for military families.
3+ YOEBachelor's or equivalent experience with 3+ years in IT call centers or systems, advanced Microsoft/Windows knowledge, strong troubleshooting, ticketing, and communication skills.
Microsoft, Windows
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4w
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(Remote) Support Analyst
British Columbia or Guelph or Edmonton or Calgary or Burnaby or Winnipeg or London or Toronto or Richmond or Victoria or Markham or Oakville or North York or Mississauga or Ottawa or Ontario or Alberta or Nova Scotia or Manitoba or New Brunswick or Saskatchewan or Canada or United States or Alaska or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or North Carolina or New Hampshire or Maine or Kentucky or Iowa or Georgia or Florida or Arizona or Alabama or Bangor or Allen or Albany or Hueytown or Mobile
$60k-$75k/yr RemoteFull Time
Cayenta
Cayenta: Provides enterprise software solutions for utility and municipal organizations.
Experience supporting ERP systems with HR/payroll knowledge, strong troubleshooting and communication skills, ability to manage multiple support tickets, and technical aptitude with SQL/PLSQL/Uniface/Acucobol and APIs.
SQL, PL/SQL, Uniface, Acucobol, APIs, web services, Apache Tomcat
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2mo
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Product Support Analyst
Irving, Texas, United States
OnsiteFull Time
Orion180
Orion180: Provides homeowners insurance policies through an innovative technology platform.
2+ YOEL2/L3 escalation owner for connected device portfolio; 2+ years technical/product support; bachelor's in technical field or equivalent experience preferred; U.S. citizen or green card required; experience with ticketing platforms and reporting tools.
OmniDesk, Zendesk, ServiceNow, Power BI, Microsoft Excel
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1w
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Sr Analyst, Technical - Compliance API, LLM Gateway & GenAI Tool Support
Bellevue or Frisco
$92k-$166k/yr OnsiteFull Time
T-Mobile
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
5+ YOEBachelor's degree plus 5 years (or advanced degree plus 3 years) in platform operations/IT; experience with API/gateway and LLM gateway operations, data retention, access management, compliance data fulfillment, technical writing, and stakeholder management.
Claude, OpenAI, Microsoft Copilot, Entra ID, Azure AD
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19h
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Distribution Application Support Analyst Associate
Fort Worth, Texas, United States
$65k-$86k/yr HybridFull Time
Oncor Electric Delivery
Oncor Electric Delivery: Provides electricity transmission and distribution services to Texas consumers.
1+ YOEHigh school diploma/GED and at least 1 year using relevant applications or equivalent experience in application support, systems operations, or a related technical environment.
Maximo, Worktech, JIRA, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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3w
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Business Intelligence & IT Support Analyst
Arlington, Texas, United States
$30-$33/hr OnsiteFull Time
American Excelsior Company
American Excelsior Company: Produces engineered foam, wood fiber, and erosion control solutions.
Bachelor's degree in MIS/Analytics/Information Systems/Data Science, strong Power BI, SQL, and Excel skills, experience with enterprise systems, analytical problem-solving, and ability to communicate technical concepts to non-technical users.
Power BI, Microsoft Excel, SQL, Cyberquery, Infor Syteline, UKG, ShopTrak, Python, DAX, Power Query (M), Jira, FreshService, HelpDesk, ERP, HRIS, MES, CRM
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3w
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ERP Analyst
Elkton or Dallas
OnsiteFull Time
Highline Warren
Highline Warren: Distributes and manufactures automotive aftermarket fluids and maintenance parts.
2+ YOE2+ years ERP analyst/support experience, strong business-process understanding (finance/supply chain/manufacturing), data analysis and reporting skills, excellent communication, ability to document technical requirements.
Odoo ERP, Sage 100, ScanForce, Mapadoc, Paya, SQL
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1mo
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Engineering Business Analyst
San Diego or Dallas or Knoxville or Denver or United States
$85k-$110k/yr OnsiteFull Time
APTIM
APTIM: Provides environmental, resilience, and infrastructure engineering solutions.
5+ YOEBachelor's degree or equivalent experience, 5+ years as a business analyst supporting engineering/technical teams; experience with engineering/GIS software, application portfolio management, APIs/integrations, Agile familiarity, and strong analytical and communication skills.
Autodesk, Autodesk Flex, Bentley, ESRI, GIS, APIs, ERP, Microsoft Office, Agile, Scrum, Waterfall
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1mo
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CAD Analyst
Fort Worth, Texas, United States
OnsiteFull Time
Westwood Professional Services
Westwood Professional Services: Engineering and design services for infrastructure and energy projects.
2+ YOE2+ years CAD production/support experience with proficiency in AutoCAD and/or Civil 3D; associate degree or technical certification preferred; strong troubleshooting, organizational, and communication skills.
AutoCAD, Civil 3D, Sheet Set Manager (SSM), Autodesk
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1mo
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Revenue Operations Analyst
Rochester or Cincinnati or Irving or Tempe or Phoenix or St Petersburg
$62k-$97k/yr HybridFull Time
Paychex
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
1+ YOEBachelor's preferred; minimum 1 year experience in customer service, technical troubleshooting, Paychex/related industry, and Salesforce/CRM; ability to analyze processes, test solutions, and support tool management.
Salesforce
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1mo
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Matter Mobility Analyst
Tampa or Denver or Chicago or Dallas
$56k-$92k/yr OnsiteFull Time
Holland & Knight
Holland & Knight: Global law firm providing legal and lobbying services.
2+ YOEBachelor's degree, 2+ years related experience, PC configuration/troubleshooting, knowledge of data transfer, data privacy, iManage/Milan/ServiceNow, Active Directory, Windows Server, virtualization, and client technical support.
iManage, Milan, ServiceNow, Windows Office Suite, Microsoft Office Suite, Windows Server, Active Directory, FTP, Windows File Share Administration
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4w
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Help Desk Analyst L2
Dallas, Texas, United States
$30-$34/hr OnsiteFull Time, Temporary
Zones
Zones: Global provider of end-to-end IT solutions and managed services.
2+ YOEAssociates degree preferred, 2+ years technical support experience, strong problem-solving and communication, ability to troubleshoot hardware/software, configure email, and use ticketing systems.
Microsoft Outlook, Microsoft Windows, Mac OS, Microsoft O365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace, Google Meet, Logitech, EDR
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1mo
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IT Help Desk Analyst
Dallas, Texas, United States
$20-$22/hr OnsiteFull Time
Ensign Services
Ensign ServicesNASDAQ: ENSG: Provides administrative and clinical support to post-acute healthcare facilities.
1+ YOEProvide phone and ticketed IT support, troubleshoot Windows desktops, laptops, printers, Citrix and productivity apps; 1+ year technical support experience preferred; strong communication and prioritization skills; background check required.
Citrix, PointClickCare, Net Health, Workday, Windows 10, Microsoft Office (2013/2016/2019), Exchange, Active Directory
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