27 technical support analyst jobs at 23 companies in Gurnee, IL
4d
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Senior Technical Support Analyst
Lisle or Woodridge
$70k-$104k/yr RemoteFull Time
1+ YOEBachelor's degree plus 1 year relevant experience, master's degree, or 3 years relevant experience; technical vehicle diagnostics, Microsoft Office, troubleshooting, communication, and customer support skills required.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Windows, Customer Relationship Management (CRM), screen sharing, remote desktop, case management system
3d
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Senior Technical Support Analyst
Lisle or Woodridge
$70k-$104k/yr RemoteFull Time
1+ YOEBachelor's degree plus 1 year of relevant experience, master's degree with no experience, or 3 years of relevant experience. Requires unrestricted US work authorization and technical troubleshooting skills.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
2mo
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Technical Analyst
Des Moines or Baton Rouge or Lincoln or Rosemont or Cedar Rapids
$85k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent, 5+ years analyst or platform admin experience, experience with enterprise platforms and GoAnywhere MFT, strong written/oral communication, Agile and Waterfall experience, system analysis and production support skills.
GoAnywhere MFT
1mo
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Technical Business Analyst
Chicago, Illinois, United States
$80k-$100k/yr HybridFull Time
4+ YOEBachelor's degree,4–6 years business/systems analysis experience,strong communication and organizational skills,ability to translate business needs into technical requirements and support UAT and change management.
Jira, Azure DevOps, Confluence, Smartsheet, Lucidchart, Visio
1mo
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API Support Analyst I
Chicago, Illinois, United States
$65k-$75k/yr HybridFull Time
Provide first-line technical support for API products, communicate technical concepts to clients, troubleshoot integrations, and follow support workflows.
API, FIX
1d
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Client Support Analyst
Toronto or Chicago
$88k-$105k/yr HybridFull Time
B2B technical support experience, preferably SaaS; familiarity with APIs, bank connectivity, payment formats, and treasury, banking, or accounting concepts; strong analytical, problem-solving, communication, and organizational skills.
SaaS, APIs, Alliance Lite 2, RSA, Symantec
2w
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Sr. Technical Business Analyst (Remote)
Oak Brook, Illinois, United States
$106k-$125k/yr RemoteFull Time
5+ YOERequires 5+ years in business or production support analysis, technical troubleshooting, requirements writing, Agile practices, SQL, diagnostic tools, and cross-functional communication.
SQL, MongoDB, Datadog, FullStory, Salesforce, Azure DevOps, Jira
1w
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Senior Desktop Support Analyst
Wauwatosa, Wisconsin, United States
$76k-$84k/yr OnsiteFull Time
4+ YOEAssociate degree in IT or equivalent experience, 4–5 years in infrastructure technology and technical support, analytical and problem-solving skills, and strong verbal, written, and technical diagramming skills.
Microsoft Intune, Microsoft Entra, Microsoft Teams Administration Center, Microsoft Teams Rooms Pro portal, Microsoft Active Directory, Apple macOS, Apple iOS, Apple iPadOS, ITSM, ITAM, Cisco
2w
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Field IT Support Analyst (75% Travel)
Rosemont, Illinois, United States
$70k-$87k/yr FieldFull Time
3+ YOE3+ years technical support experience, ability to support business applications and devices, install and maintain network and hardware, run small projects, and travel frequently to distribution centers.
ERP, Warehouse Management Systems, Vocollect, XRS, PDA, CAT6, UPS
1mo
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Senior Yardi Application Support Analyst
Denver or Chicago or Atlanta
$95k-$105k/yr OnsiteFull Time
3+ YOE3–5 years technical experience with Yardi platforms, strong troubleshooting, SQL and reporting proficiency, support ticket management, documentation, and strong communication skills.
Yardi Voyager 8, CRM IQ, SiteManager, RentCafe, Voyager 7S, VoyagerPlus SI Flex, VendorCafe, SQL
1d
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IT Clinical Service Support Analyst I
United States or Oak Brook or Charlotte or Illinois or North Carolina or Georgia or Alabama or Wisconsin
$27-$40/hr RemoteFull Time
High school diploma/GED and 1 year of clinical environment, service delivery, or equivalent experience required. Must obtain required Epic certification within 18 months; technical aptitude and customer service skills required.
Epic, Microsoft Office, Microsoft Office 365, Microsoft Edge, Google Chrome, Active Directory, Windows, macOS, iOS, Android, Epic EHR, EHR
1mo
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Applications Analyst - Payroll Technical Specialist
Chicago or Canada
$70k-$122k/yr HybridFull Time
3+ YOE3+ years payroll experience in multi-site manufacturing; hands-on UKG and Workday payroll administration; Boomi/integration experience; advanced Microsoft Excel; bachelor’s degree preferred; ability to support union payroll and travel between U.S. and Canada.
UKG, Workday, Boomi, Microsoft Excel, HRIS
3mo
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IT Analyst
Bloomington or Chicago
$80k-$110k/yr OnsiteFull Time
2+ YOEBachelor's degree in CS/IS; 2+ years business programming; 2+ years IT technical support; Linux/UNIX; strong communication and analytical skills.
Azure, Office 365 Admin, Intune, Exchange, VMware ESXi, Python, JavaScript, PowerShell, ASP.NET, VB.NET, C#, XML, PHP, HTML, REST API, SQL, T-SQL, SAS, Docker, Kubernetes, GitHub
3w
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Application Analyst III
Evansville or Chicago or Lake Elmo
$78k-$153k/yr OnsiteFull Time
5+ YOEBachelor's in CIS or equivalent experience,5+ years supporting mortgage systems (Black Knight preferred),ability to document requirements,validate data,coordinate testing,and communicate with technical and non-technical audiences.
Black Knight
1w
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IT Analyst
San Francisco or New York City or Chicago or United States or Costa Rica
$36k-$50k/yr HybridFull Time
Technical support expertise across Mac OS, Windows, Okta, Google Workspace, Atlassian, Slack, Jamf, Intune, Meraki, and Zoom, with experience in asset management, root cause analysis, projects, and AI tools.
Zoom, Meraki, Okta, Google Workspace, Atlassian, Slack, Jamf, Intune, SnipeIT, AssetSonar, ServiceNow, Microsoft SCCM, Notion AI, Perplexity, Claude, Descript, Runway, Midjourney, Microsoft Copilot, Mac OS, Windows
1mo
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Business Applications Analyst III – Workflow & Automation Platforms
Chicago, Illinois, United States
$85k-$115k/yr OnsiteFull Time
4+ YOEBachelor's degree and 4+ years as a business applications analyst or similar, hands-on support/implementation of workflow and automation platforms (Power Apps, Power Automate, Forms, Pipefy), Tier 2/3 technical support, strong documentation and stakeholder skills, eligible to work in the U.S. without sponsorship.
Microsoft Power Apps, Microsoft Power Automate, Microsoft Forms, Pipefy, Visio
1mo
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Tax Analyst
Deerfield, Illinois, United States
$63k-$101k/yr OnsiteFull Time
3+ YOEBachelor's degree or HS+3yrs experience in public accounting/corporate tax, 1+ year reading technical tax documents, intermediate Microsoft Excel, tax return preparation, audit support, and up to 10% travel.
Microsoft Excel, Vertex, SAP
1mo
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QAD ERP Analyst
Schaumburg or United States
$80k-$115k/yr RemoteFull Time
Provide QAD ERP technical support, troubleshoot issues, maintain and upgrade system, create user documentation and training, support integrations and report development.
QAD, API, EDI
1w
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IT Helpdesk Analyst
Hoffman Estates or Elgin or Wheeling or Hanover Park or Streamwood or Sycamore or DeKalb or McHenry or Palatine
$22-$30/hr OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years of IT helpdesk experience supporting 30+ users, hardware/software troubleshooting, Windows imaging, Active Directory, TCP/IP, and technical support skills.
Windows, Active Directory, TCP/IP, Citrix, Microsoft RDS, WordPress, Microsoft Office 365
1mo
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Senior Contact Center Analyst
Naperville, Illinois, United States
$20/hr OnsiteFull Time
Provide Tier 1–Tier 3 technical support in a 24/7 contact center; CompTIA A+ required; experience with ticketing systems and customer-facing enterprise support; strong troubleshooting and communication skills.
Freshservice, ServiceNow, Zendesk, ConnectWise, Microsoft 365, Microsoft Entra ID, Windows
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