89 technical support analyst jobs at 63 companies in Virginia
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Technical Support Analyst
Richmond, Virginia, United States
OnsiteFull Time
AvePointNasdaq: AVPT: Secures and manages data across cloud collaboration platforms.
1+ YOE1-5 years in technical support or cloud support; BA/BS in IT-related field; strong communication; Microsoft tech stack experience; bilingual a plus; dedication to cloud and AI terms.
Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, IIS
AvePointNASDAQ: AVPT: Provides SaaS for cloud data protection and management.
3+ YOE3+ years in technical support or cloud support; BA/BS IT-related field; 2+ years Microsoft stack (Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, IIS); Microsoft certifications; strong communication; quick learner.
Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, IIS
Mountain View or San Jose or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$30-$40/hrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
1+ YOEMinimum 1 year work experience with 1 year in technical support (hardware preferred); High School diploma/GED; scripting experience (Python, Bash) preferred; knowledge of networking and MDM solutions; onsite in San Jose, CA.
Endurance IT Services: Managed IT services, cybersecurity, and technology staffing provider.
8+ YOE8+ years technical customer support experience with SaaS or low-code platforms, system testing, ticket documentation, user training, and strong communication and troubleshooting skills.
ServiceNow, Appian, Microsoft Power Platform, Jira, Freshdesk
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
4+ YOEBachelor's in CS/IT/cybersecurity,4 years Linux/UNIX IT support,ability to obtain Secret clearance,EMR not required,critical thinking and communication skills.
Linux, UNIX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Visio
OCH Technologies: Provides IT and cybersecurity services for federal government agencies.
5+ YOEBachelor's in engineering/math/science; 5+ years relevant experience; ability to obtain/maintain Public Trust; 24/7 operational support experience; Microsoft Office and Windows/Linux proficiency; strong communication and problem-solving skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Outlook, Windows, Linux
Technical Support Analyst – Maritime Sensing (ONR 321MS)
Arlington, Virginia, United States
OnsiteContract, Temporary
Stahl Companies: Provides program management and advocacy to connect commercial technology companies and small businesses with government programs.
10+ YOEActive Top Secret clearance, BS degree, 10+ years supporting S&T efforts for ASW/MIW (8 years with PMP). Requires DAWIA S&TM Level I or foundational engineering/technical management training, test-plan development, Navy S&T acquisition experience, and executive briefing skills.
Troutman Pepper Locke: Provides legal representation and advisory services to global businesses.
3+ YOEBachelor's degree or equivalent, minimum 3 years IT experience in a law firm or professional services, knowledge of TCP/IP, Windows, O365, Exchange, Active Directory, VPN, Blackberry and AV support; Microsoft certifications preferred.
TCP/IP, Blackberry, VPN, MS Office Suite, O365, Windows Operating System, Exchange, Active Directory
CGINYSE: GIB: Provides information technology and business consulting services.
Experience in software solutions architecture, Agile/DevOps delivery, cloud (AWS/Azure), OpenShift, CI/CD, scripting (Python), proposal/capture support, and technical leadership for federal clients.
AWS, Microsoft Azure, Redhat OpenShift Container Platform (OCP), Jenkins, GitHub, GitLab, Python, Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Alexandria or Austin or Texas or Virginia or United States
$55k-$65k/yrRemoteFull Time
Advanced Solutions International: Cloud software for association and non-profit management.
2+ YOE2+ years technical support experience, bachelor's in IT/CS or equivalent experience, strong technical background, proficient with Windows/Windows NT, excellent communication and problem-solving skills.
TopClass, iMIS, OpenWater, Clowder Mobile, Windows, Windows NT
MaximusNYSE: MMS: Provides government health and human services program administration.
7+ YOEBachelor's degree and 7+ years' experience in Child Support system modernization or related technical analysis, QA or PM roles; strong analytical, communication, and stakeholder skills; familiarity with databases, operating systems, cloud, and agile/waterfall methods.
Windows, Linux, UNIX, OS X, DB2, Oracle, Microsoft SQL Server, TOAD, Salesforce, Dynamics 365, Microsoft SharePoint, Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Smartsheet, Microsoft Project
(Technical Targeter- Operations Support) Cyber Technical Analyst Principal
Chantilly, Virginia, United States
$124k-$207k/yrOnsiteFull Time
GCI: Engineering and analytics solutions for national security missions.
8+ YOE8+ years applying targeting, computer network exploitation, forensics, network administration, and technical analysis in intelligence contexts; proficiency with Windows/Linux and scripting; strong communication and independent execution.
HubbellNYSE: HUBB: Designs and manufactures electrical products and utility infrastructure solutions.
5+ YOE5+ years as a business/technical analyst supporting software product delivery; strong requirements, API/integration, workflow, data and acceptance-criteria skills; excellent communication and analytical ability.
British Columbia or Guelph or Edmonton or Calgary or Burnaby or Winnipeg or London or Toronto or Richmond or Victoria or Markham or Oakville or North York or Mississauga or Ottawa or Ontario or Alberta or Nova Scotia or Manitoba or New Brunswick or Saskatchewan or Canada or United States or Alaska or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or North Carolina or New Hampshire or Maine or Kentucky or Iowa or Georgia or Florida or Arizona or Alabama or Bangor or Allen or Albany or Hueytown or Mobile
$60k-$75k/yrRemoteFull Time
Cayenta: Provides enterprise software solutions for utility and municipal organizations.
Experience supporting ERP systems with HR/payroll knowledge, strong troubleshooting and communication skills, ability to manage multiple support tickets, and technical aptitude with SQL/PLSQL/Uniface/Acucobol and APIs.
SQL, PL/SQL, Uniface, Acucobol, APIs, web services, Apache Tomcat
DMI: Provides end-to-end digital transformation and managed IT services.
5+ YOEProduce system-level requirements, SRS/ICD/API specs, create system diagrams, maintain traceability, support testing and code review; Bachelors plus 5+ years technical BA experience in federal IT.
The Britton Group: Provides analytic services for national security programs
6+ YOEActive TS/SCI with polygraph; Bachelor's in a technical field or equivalent experience; 6+ years analytic/targeting experience; 3+ years supporting IC missions; familiar with targeting tools; strong communication; multitask in fast-paced environment.
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$58k-$90k/yrRemoteFull Time
Highmark Health: Provides health insurance and integrated medical care services.
Bachelor's in Information Systems or related (or equivalent experience). Support clinical applications and infrastructure, assist requirements/testing, collaborate with stakeholders. Preferred ITIL/TOGAF/Six Sigma/PMP. Travel 25-50%.
ICFNASDAQ: ICFI: Provides strategic consulting and technology services to global organizations.
5+ YOEBachelor's degree (or equivalent experience), 5+ years as a business analyst supporting IT/software projects, experience with requirements, SDLC, data analysis, ETL/data mapping, Power BI and SQL, strong Excel/Visio/PowerPoint skills; background check and drug screen required.
Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, Power BI, SQL, JIRA, Microsoft SharePoint, Microsoft Project