25 technical support analyst jobs at 24 companies in Wheaton, IL
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Entry Level Technical Support Analyst
Naperville, Illinois, United States
$16-$18/hrOnsiteFull Time
Agilant Solutions: Provides managed IT services and digital transformation solutions to enterprises.
Entry-level technical support role requiring Windows/Office 365 knowledge; call center experience preferred; weekend availability; CSP and Microsoft Partner Center knowledge helpful.
Windows, Office 365, CSP, Microsoft Partner Center
Des Moines or Baton Rouge or Lincoln or Rosemont or Cedar Rapids
$85k-$120k/yrOnsiteFull Time
Kuvare: Provides life insurance, annuities, and reinsurance solutions.
5+ YOEBachelor's degree or equivalent, 5+ years analyst or platform admin experience, experience with enterprise platforms and GoAnywhere MFT, strong written/oral communication, Agile and Waterfall experience, system analysis and production support skills.
Lincoln International: Global investment banking advisory for middle-market transactions and private funds.
4+ YOEBachelor's degree,4–6 years business/systems analysis experience,strong communication and organizational skills,ability to translate business needs into technical requirements and support UAT and change management.
Interactive BrokersNASDAQ: IBKR: Automated global electronic brokerage and trading services provider.
Provide first-line technical support for API products, communicate technical concepts to clients, troubleshoot integrations, and follow support workflows.
Chicago or Irvine or Los Angeles or New York or San Francisco or Washington
$78k-$119k/yrOnsiteFull Time
Crowell & Moring: International law firm providing litigation and corporate legal services.
2+ YOEBachelor's in computer science or equivalent, 2+ years eDiscovery/litigation support experience, advanced knowledge of Relativity and litigation tools, MS Access/Excel/SQL skills, strong communication and problem-solving.
Relativity, RelOne, Concordance, Sightline, West Case Notebook, Casemap, Everchron, Ready Suite, Nuix, Brainspace, eCapture, Clearwell, Smartsheet, Microsoft OneNote, Microsoft Access, Microsoft Excel, SQL
GFL EnvironmentalNYSE: GFL: Provides waste management and environmental services across North America.
2+ YOEProvide level 2 onsite and remote technical support, administer networks, 2+ years end-user services experience, graduate degree in CS/Engineering in-progress or completed, proficiency with Google Workspace and ServiceNow, A+ or MCSA preferred, ability to travel ~30%.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Provide cloud production support and incident management for Azure-based services, develop runbooks, coordinate technical resolution across teams, and use ServiceNow and monitoring tools; scripting and API experience preferred.
AIR Communities: Owns and operates residential apartment communities across the US.
3+ YOE3–5 years technical experience with Yardi platforms, strong troubleshooting, SQL and reporting proficiency, support ticket management, documentation, and strong communication skills.
Charles River IMS Support Analyst, L&G - Asset Management, America
Chicago, Illinois, United States
$130k-$145k/yrHybridFull Time
Legal & GeneralLondon Stock Exchange: LGEN: Provides global life insurance, pensions, and investment management services.
Provide expert-level technical and functional support for Charles River IMS in US; incident management; collaboration with vendors and internal teams; strong SQL and ITIL understanding.
Charles River IMS, CRD, CRIMS, SQL, T-SQL, Salesforce, JIRA, SNOW, AWS, Azure, Excel (Macro)
Zekelman Industries: Manufactures steel pipes, tubes, and modular building systems.
3+ YOE3+ years payroll experience in multi-site manufacturing; hands-on UKG and Workday payroll administration; Boomi/integration experience; advanced Microsoft Excel; bachelor’s degree preferred; ability to support union payroll and travel between U.S. and Canada.
Pinnacle Actuarial Resources: Provides property and casualty actuarial consulting and risk management.
2+ YOEBachelor's degree in CS/IS; 2+ years business programming; 2+ years IT technical support; Linux/UNIX; strong communication and analytical skills.
Rush University Medical Center: Academic medical center providing patient care and medical education.
3+ YOEBachelor's degree, 3+ years system analysis or application support, experience with application configuration tools, HTML, ServiceNow, Microsoft Office suite, application troubleshooting, technical documentation, and strong communication skills.
HTML, Microsoft Teams, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, ServiceNow
Denver or Arizona or California or Chicago or Pittsburgh or Connecticut or Illinois or Massachusetts or Michigan or Minnesota or Missouri or New Mexico or New York or Rhode Island or Washington or District of Columbia or Colorado or Maryland or San Francisco or Seattle
$59k-$61k/yrOnsiteFull Time
SSA Group: Provides integrated dining and retail services to cultural attractions.
Entry-level technical support for POS, desktops/laptops and business applications; strong customer service, communication, analytical and troubleshooting skills; LAN and PC knowledge preferred; flexible schedule including weekends/holidays.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
3+ YOEBachelor's degree or HS+3yrs experience in public accounting/corporate tax, 1+ year reading technical tax documents, intermediate Microsoft Excel, tax return preparation, audit support, and up to 10% travel.
Business Applications Analyst III – Workflow & Automation Platforms
Chicago, Illinois, United States
$85k-$115k/yrOnsiteFull Time
Invenergy: Develops, builds, and operates large-scale sustainable energy infrastructure projects.
4+ YOEBachelor's degree and 4+ years as a business applications analyst or similar, hands-on support/implementation of workflow and automation platforms (Power Apps, Power Automate, Forms, Pipefy), Tier 2/3 technical support, strong documentation and stakeholder skills, eligible to work in the U.S. without sponsorship.
Microsoft Power Apps, Microsoft Power Automate, Microsoft Forms, Pipefy, Visio
AmphenolNYSE: APH: Designs and manufactures electronic connectors and interconnect systems.
Provide QAD ERP technical support, troubleshoot issues, maintain and upgrade system, create user documentation and training, support integrations and report development.
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
2+ YOETechnical customer support experience, 2+ years related experience (or MS degree), knowledge of fixed income accounting, SQL and web/mobile technologies, strong communication and analytical skills.
Lightning, Singularity for Banking, SQL, Mobile Technology, Web-based Software
Holland & Knight: Global law firm providing legal and lobbying services.
2+ YOEBachelor's degree, 2+ years related experience, PC configuration/troubleshooting, knowledge of data transfer, data privacy, iManage/Milan/ServiceNow, Active Directory, Windows Server, virtualization, and client technical support.
iManage, Milan, ServiceNow, Windows Office Suite, Microsoft Office Suite, Windows Server, Active Directory, FTP, Windows File Share Administration