26 technical support lead jobs at 20 companies in Tracy, CA
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Cloud Service Technical Support Manager
Pleasanton, California, United States
$85k-$95k/yrOnsiteFull Time
DeltaTrak: Global provider of cold chain management and cloud-based data services.
7+ YOE3+ Mgmt7–12 years in cloud services, SaaS operations, managed services, or technical support; 3–7 years leading technical or customer-facing teams; strong CRM and cloud platform knowledge.
Zendesk, Jira Service Management, ServiceNow, Salesforce
NetflixNASDAQ: NFLX: Provider of global streaming entertainment and video content.
Experience supporting production pipelines, generative and traditional CG tools, ability to design artist workflows, prototype tool integrations, and communicate technical concepts to artists and production leads.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE5+ Mgmt8+ years delivering AI/data solutions, 5+ years as technical advisor/delivery lead, experience supporting sales, deep AWS expertise, strong project management and communication; Bachelor's degree or equivalent required.
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
2+ MgmtBachelor's degree (or equivalent) and 2+ years leading/supervising a technical team; experience in customer/field service, CRM, process analysis, RMA handling, and personnel development.
Epic Applications Lead – Patient Access and Experience
Oakland, California, United States
$107k-$233k/yrHybridFull Time
Delta Dental of California: Provides dental insurance plans and oral health benefit coverage.
8+ YOE1+ Mgmt8+ years supporting enterprise healthcare applications with deep Epic Patient Access/Engagement expertise, 1+ year people leadership, Epic certifications (Cadence/Prelude) required, strong communication and technical skills.
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yrRemoteFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Lead Infrastructure Engineer - Technical Solutions Engineering
Palo Alto, California, United States
$143k-$185k/yrOnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOEFormal training and 5+ years infrastructure engineering experience; deep expertise in cloud infrastructure, networking, storage, databases, automation; scripting (Python) and AWS certification(s); AI-assisted tooling experience, incident/change/problem management, and 24/7 on-call support.
Endpoint and End-User Support Manager (Information Systems Analyst) - Library Department
San Jose, California, United States
$142k-$173k/yrOnsiteFull Time
City of San José: Provides governance, public safety, and infrastructure for San José.
4+ YOE2+ MgmtBachelor's degree (or equivalent experience) and ~4 years IT experience with at least 2 years lead technical work; expertise in endpoint/device management, Active Directory/Entra ID, Intune/Jamf/Workspace ONE, scripting (PowerShell), and supervision.
Microsoft Active Directory, Group Policy Objects/GPOs, SharePoint, Microsoft 365, Windows 11, macOS, ChromeOS, iOS, Android, Faronics Deep Freeze, Microsoft Intune, Workspace ONE, Jamf, Google Admin, Chrome Enterprise, WSUS, VMware, Entra ID (Azure AD), PDQ, ADUC, PowerShell
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specs, strong communication skills.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related engineering, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, 3D modeling, strong communication and customer-facing skills; some travel required.
Black Duck: Provides software security testing and application risk management solutions.
8+ YOE8+ years in sales/solutions engineering with application security experience; hands-on SAST/SCA/DAST knowledge; technical software development or security background; strong communication and ability to support net-new sales cycles.
SAST, SCA, DAST, LLM, DevSecOps, CI/CD, DevOps, Agentic development workflows
Platform Operations Team Lead - TikTok Safety Product (San Jose)
San Jose, California, United States
$102k-$175k/yrOnsiteFull Time
TikTok: Global short-form video hosting and social media platform.
5+ YOE3+ Mgmt5+ years in the internet industry with 3+ years managing platform operations or technical support teams; experience with content moderation, ticket workflows, escalations, data analysis, and project management; strong communication and leadership.
Electronics Engineer V, GNC Hardware Dev Tech Lead, Interim Secret
Sunnyvale, California, United States
$141k-$245k/yrOnsiteFull Time
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
8+ YOEB.S. in Electrical Engineering (or equivalent), 8+ years experience in high-reliability electronics and production support, technical leadership experience, experience with FPGAs/CCA/PWBs, active DoD Interim Secret or higher clearance, US citizenship.
Ambi Robotics: AI-powered robotic systems for e-commerce warehouse automation.
3+ YOE3+ Mgmt3+ years in field engineering or technical operations; experience leading distributed teams; travel up to 50%; hardware and software product support.
Jira Service Management, Grafana, Python, Linux, Command Line Interface
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Driving supplier quality and selection, performing technical audits, resolving supplier issues, supporting product qualification and reliability, and leading corrective actions.
SewerAI: AI-powered software for sewer infrastructure inspection and management.
Lead post-sales organization, build playbooks, scale Account Management, Enablement, and Technical Support; drive retention and expansion across growth phase.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Drive supplier quality, perform technical supplier audits, lead corrective actions (8D/RCCA), support product qualification and reliability, and collaborate with engineering and customers.
Chabot-Las Positas Community College District: Public community college district providing higher education and training.
2+ YOEBachelor's in computer science or related; experience with systems analysis, programming, Oracle/SQL/C/COBOL, database and OS administration; ability to lead projects and provide technical support.
Information Technology Analyst IV - Law and Justice
Fairfield, California, United States
$130k-$158k/yrOnsiteFull Time
Solano County: Providing essential public services and governance to local residents.
5+ YOEBachelor's degree required; 5+ years progressive IT experience (software development or infrastructure); may require valid California Class C driver’s license; experience leading projects and providing advanced technical support.