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94 technical support manager jobs at 58 companies in Cedar Park, TX

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Technical Support Supervisor
Cedar Park, Texas, United States
$67k-$84k/yr OnsiteFull Time
City of Cedar Park
City of Cedar Park: Provides municipal services to the residents of Cedar Park, Texas.
3+ YOE1+ MgmtAssociate degree in IT, computer science, or related field; 3+ years of IT support experience and 1+ year supervising or leading; technical troubleshooting, service management, reporting, and staff training skills.
IT Service Management (ITSM), FreshService, ServiceNow, Microsoft Excel
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3w
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Manager, Technical Services
Austin, Texas, United States
$133k-$261k/yr HybridFull Time
MongoDB
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
5+ YOE2+ Mgmt5+ years in technical support or services,2+ years leading technical teams,experience with escalations,case management,operational improvement and cross-functional collaboration.
MongoDB, MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
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5d
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
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1mo
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Technical Support Representative Team Lead
Round Rock, Texas, United States
OnsiteFull Time
Facility Solutions Group
Facility Solutions Group: Commercial electrical contracting and lighting distribution services.
Provides technical support and troubleshooting for connectivity, installation and equipment; leads team members, documents interactions, and contributes to knowledge base. Requires high school diploma and proven leadership in technical support.
G-Suite, remote desktops
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Technical Support Agent (Access)
Austin, Texas, United States
$19/hr OnsiteFull Time
Brivo
Brivo: Cloud-native platform for physical security and video surveillance management.
2+ YOEFoundational electronics and networking knowledge, intermediate Linux, excellent communication, 2+ years relevant experience, ability to manage tickets and support customers.
Zoho Desk, Linux
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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Technical Project/Program Manager
Austin, Texas, United States
$96k-$132k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Manage projects from planning to implementation: prepare project plans, coordinate resources, drive deliverables, monitor cost performance, solve obstacles, and support cross-team collaboration.
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Staff Technical Solutions Account Manager
Madison or Austin
OnsiteFull Time
Findhelp
Findhelp: Building digital infrastructure for connecting people to social services.
5+ YOE5+ years in account management/technical customer support, strong communication and project management, technical troubleshooting, SQL and integrations experience, ability to work in-office in Austin or Madison.
SQL, JIRA, Python, JavaScript, Google Cloud, APIs, Webhooks
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Technical Account Manager, Google Cloud Consulting
New York or Chicago or Austin
$114k-$163k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, technical support, escalation management, or consulting.
Google Cloud
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Associate Technical Account Manager
Austin, Texas, United States
RemoteFull Time
ActivTrak
ActivTrak: Workforce analytics software for tracking and improving employee productivity.
2+ YOERequires 2–3 years in customer-facing technical support, web application and Windows/MacOS troubleshooting, SQL and Python, networking, cloud services, cross-functional leadership, and strong communication skills.
SQL, Python, Windows, MacOS, GPO, Azure AD, Intune, BigQuery, PowerBI, Tableau, Google Looker Studio
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Senior Technical Account Manager (Austin, Seattle, Denver)
Austin or Seattle or Denver
$114k-$158k/yr HybridFull Time
Cloudflare
CloudflareNYSE: NET: Provides security and performance services for internet properties.
8+ YOE8+ years in customer-facing technical support or account management; deep networking and security knowledge (BGP, OSPF, IPSec, GRE, WAF, DDoS); experience with diagnostic tools (traceroute, Wireshark, dig, cURL); strong customer advocacy and problem-solving.
BGP, OSPF, IPSec, GRE, Firewalls, IPS, DDoS mitigation, WAF, traceroute, Wireshark, dig, cURL, Cloudflare's Well-Architected framework
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Operational Support Specialist Manager
Austin, Texas, United States
$81k-$171k/yr OnsiteFull Time
CACI
CACINYSE: CACI: Provides information technology and professional services to government clients.
10+ YOEActive TS/SCI with polygraph, BA/BS or equivalent with 10+ years technical/military experience, leadership managing technical teams, SIGINT/ISR experience, Windows/Linux proficiency, JIRA, DoD 8570 IAT Level I required, ability to travel 25–50%.
APERTURE, POINTGUARD, GEOnet, Windows, Linux, JIRA, Bash, Python, DRT
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3w
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Technical Project Coordinator
Burnet, Texas, United States
OnsiteFull Time
Gibraltar Fabrication
Gibraltar Fabrication: Manufacturer of custom steel products and security infrastructure solutions.
2+ YOE2+ years project coordination or manufacturing support experience; associate degree preferred; strong organization, communication, CAD familiarity, ERP and Microsoft Office (Excel, Outlook, Word).
CAD, ERP, Microsoft Excel, Microsoft Outlook, Microsoft Word
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2mo
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Customer Support Manager-Tier 2 (Austin, TX)
Austin or United States
$77k-$128k/yr OnsiteFull Time
Fortive
FortiveNYSE: FTV: Industrial technology conglomerate providing critical instrumentation, software, and safety solutions.
5+ YOE2+ Mgmt5+ years in technical/product support (2+ years leadership); strong troubleshooting across databases, app servers, and cloud; experience with Jira/Salesforce/Zendesk; excellent communication and cross-functional collaboration.
Jira, Salesforce, Zendesk
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3w
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
Closinglock
Closinglock: Software platform preventing fraud in real estate transactions.
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
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Engineering Manager, Support & Stability
Columbus or Boston or New York City or Chicago or Austin or Los Angeles
$150k-$190k/yr RemoteFull Time
Loop Returns
Loop Returns: Software platform automating e-commerce returns and post-purchase experiences.
3+ YOE3+ years engineering management experience, experience with platform reliability/system health, AI agent adoption, technical depth in high-risk domains, ability to manage and grow engineers.
PHP, Laravel, Vue.js, MySQL, DynamoDB, Kubernetes, AWS, Jira, Claude, Cursor, Datadog, Snowflake
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1w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
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Escalation Manager
Austin or New York City
$105k-$143k/yr OnsiteFull Time
Gong
Gong: AI platform analyzing customer interactions to improve sales performance.
5+ YOE5+ years in TAM/enterprise support/incident or technical program management in B2B SaaS; technical literacy, exceptional communication, crisis leadership, cross-functional influence, and root-cause orientation.
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Operational Support Specialist Manager
Austin, Texas, United States
$81k-$171k/yr OnsiteFull Time
CACI International
CACI InternationalNYSE: CACI: Provides information technology and engineering services for government agencies.
10+ YOEActive TS/SCI with polygraph, BA/BS or equivalent with ~10+ years technical/military experience, leadership experience, SIGINT/ISR background, Windows/Linux proficiency, DoD 8570 IAT certifications, JIRA and scripting skills, travel 25–50%.
APERTURE, POINTGUARD, GEOnet, JIRA, Windows, Linux, Bash, Python
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Seasonal, Operations Technical Specialist (Part Time)
Austin, Texas, United States
FieldPart Time, Seasonal
H&R Block: A tax services providing seasonal office support and tax preparation services.
Provides hands-on operational, technical, and logistical support for seasonal tax offices; basic hardware setup and troubleshooting, custodial and minor maintenance work, inventory management, ability to lift 55+ lbs, reliable transportation, and strong communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
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