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297 technical support manager jobs at 197 companies in Frederick, MD

1mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
Quantifind
Quantifind: AI-driven platform for financial risk and fraud detection.
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
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3w
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
Cellebrite
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
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Technical Support Engineer
Washington, District of Columbia, United States
HybridFull Time
Windward
WindwardLondon Stock Exchange: WNWD: Provides maritime AI intelligence for shipping and defense sectors.
3+ YOE3+ years in technical/customer support for SaaS, experience with ticketing platforms (Salesforce, Freshdesk, Jira), troubleshooting REST/GraphQL/SQL/MongoDB issues, basic Python, strong communication and stakeholder management.
Salesforce, Freshdesk, Jira, REST APIs, GraphQL, SQL, MongoDB, Python
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1mo
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Field Technical Support Manager
Washington, District of Columbia, United States
$70k-$80k/yr FieldFull Time
Luxer One
Luxer One: Provider of smart package lockers and automated delivery solutions.
1+ YOE1-3 years field or support experience troubleshooting and repairing hardware and internet-connected devices; strong communication, training, and computer skills; experience with Zoho/CRM and Mac; ability to provide in-person customer service and test field solutions.
Zoho, CRM, Mac
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2w
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Technical Program Manager
Chantilly or Colorado Springs or El Segundo or Seal Beach
$145k-$208k/yr OnsiteFull Time
Sphinx Defense
Sphinx Defense: Develops software for secure satellite and space mission operations.
7+ YOE2+ Mgmt7+ years supporting space/software systems, 3+ years managing technical programs, active Secret clearance and TS/SCI eligibility, experience with MBSE, Agile/DevSecOps, customer engagement with U.S. government.
Model-Based Systems Engineering (MBSE), Agile, DevSecOps, OMS, UCI
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2mo
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Technical Support Specialist
Ashburn or Landover or Riverdale
OnsiteFull Time
Washington Commanders
Washington Commanders: Professional American football team and sports entertainment organization.
2+ YOETwo+ years tech support experience; strong hardware/software, networking, mobile device management; Windows/Mac, Office 365, IT security; good communication.
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Technical Support Analyst – Maritime Sensing (ONR 321MS)
Arlington, Virginia, United States
OnsiteContract, Temporary
Stahl Companies
Stahl Companies: Provides program management and advocacy to connect commercial technology companies and small businesses with government programs.
10+ YOEActive Top Secret clearance, BS degree, 10+ years supporting S&T efforts for ASW/MIW (8 years with PMP). Requires DAWIA S&TM Level I or foundational engineering/technical management training, test-plan development, Navy S&T acquisition experience, and executive briefing skills.
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1w
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Technical Project Manager
Bethesda, Maryland, United States
OnsiteFull Time
Nextonic Solutions
Nextonic Solutions: Provides scientific and technology development services to federal agencies.
Provide program/project management support for IT-enabled scientific initiatives, manage schedules, budgets, contracts, dashboards, onboarding/offboarding, reporting, and liaison with federal stakeholders.
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1w
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Technical Support Engineer (Junior to Senior)
Annapolis Junction, Maryland, United States
OnsiteFull Time
Interclypse
Interclypse: Provides software engineering and cybersecurity solutions for government agencies.
Customer-facing technical support experience, ability to read and debug XML/JSON, strong troubleshooting and communication skills, ability to manage multiple issues, bachelor's in computer science/engineering or related.
XML, JSON, REST, SOAP, SQL, Jira, Zendesk, ServiceNow, Microsoft SharePoint, Power BI, Power Apps, Power Automate
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2mo
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Technical Support Specialist
Washington, District of Columbia, United States
$89k-$116k/yr OnsiteFull Time
District of Columbia Public Schools
District of Columbia Public Schools: Public school district providing K-12 education in Washington, D.C.
Bachelor's degree required for business manager; two+ years related experience; for administrative officers, bachelor's degree and three+ years experience; master's degree preferred.
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3d
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Technical Support Assistant I - Non-Merit
Towson, Maryland, United States
$64k-$83k/yr OnsiteFull Time
Baltimore County
Baltimore County: Provides essential local government services for Baltimore County residents.
5+ YOEHigh school diploma plus 7 years legal experience or Associate/Bachelor plus 5 years; paralegal and supervisory experience preferred; proficiency with Microsoft Office 365, Teams, Zoom, Enterprise Justice, File & Serve, Workday.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Edge, Microsoft Teams, Google Chrome, Enterprise Justice, File & Serve, Zoom, Workday, Windows
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2mo
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International Acquisitions Technical Support (Lifecycle Acquisition)
Springfield, Virginia, United States
OnsiteFull Time
Axiologic Solutions
Axiologic Solutions: Providing engineering and IT services to federal government agencies.
8+ YOEActive TS/SCI clearance with CI polygraph preferred; bachelor's with 8+ years of general experience and 6+ years specialized experience.
XACTA, CDRLs
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1mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
Peraton
Peraton: National security and mission-critical government technology services provider.
10+ YOE10+ Mgmt10+ years progressive IT leadership supporting government human services or eligibility systems; experience with cloud (AWS, Azure), DevOps, ITIL, enterprise architecture; US citizen able to obtain Public Trust; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
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1mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
Peraton
Peraton: Provides advanced technology and mission support for government agencies.
10+ YOE10+ years progressive IT leadership supporting government human services or eligibility systems; experience with eligibility platforms, rules engines, cloud (AWS, Azure), DevOps, enterprise architecture, ITIL, and ability to obtain Public Trust clearance; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
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1w
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Principal Support Engineer and Technical Trainer
Columbia, Maryland, United States
OnsiteFull Time
Mettler-Toledo
Mettler-ToledoNYSE: MTD: Manufacturing precision instruments for laboratory and industrial applications.
5+ YOEBachelor's degree in engineering/chemistry/physics or equivalent,5+ years field service technical support,training experience,knowledge of IR/optics/lasers/HPLC/GC/Mass Spectrometry,ATEX/IECEx,project management,and troubleshooting electronic/electrical/mechanical systems.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, InfoPath
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3w
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Technical Account Manager
United States or Bowie
$113k-$120k/yr RemoteFull Time
Inovalon
Inovalon: Cloud platform for data-driven healthcare analytics and insights.
3+ YOE3+ years working with healthcare data, experience in a technical customer-facing role (TAM/support/data ops), familiarity with APIs and data formats, working knowledge of SQL, strong troubleshooting and communication skills.
EHR, APIs, JSON, CSV, XML, SQL, Postman, Snowflake, AWS, Tableau, Microsoft Power BI, Python
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1w
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Technical Account Manager
Chantilly, Virginia, United States
OnsiteFull Time
REDLattice
REDLattice: Provides advanced cybersecurity software and vulnerability research services.
2+ YOEMinimum 2 years technical support or systems administration experience; strong Linux/Unix and networking knowledge; troubleshooting, communication, and cross-team collaboration skills; ability to work flexible hours and on-site when needed.
Linux, Unix, VPNs, CRM, Kubernetes, Docker, SQL, NoSQL
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2w
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Director, Executive, Desktop, and Walk-up Technical Support
Bethesda, Maryland, United States
$127k-$216k/yr HybridFull Time
Marriott International
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
8+ YOEUndergraduate degree or equivalent, 8+ years progressive IT leadership in enterprise support, experience leading managers, supporting executives, strong Microsoft 365 and endpoint knowledge, ServiceNow/ITSM familiarity, and executive stakeholder skills.
Microsoft 365, ServiceNow, ITSM platforms, PC imaging
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1mo
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Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
iboss
iboss: Provides cloud-delivered network security and threat protection services.
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
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4d
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OED Technical Lead
Columbia or Linthicum Heights
OnsiteFull Time
Sentar
Sentar: Provides cybersecurity and intelligence solutions for national security agencies.
7+ YOE7+ Mgmt7+ years leading technical teams supporting intelligence or related communities, experience with intelligence analysis methodologies, project management, and cyber investigations; TS/SCI eligibility required.
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