377 technical support manager jobs at 233 companies in Leesburg, VA
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Technical Support Manager
Linthicum, Maryland, United States
$120k-$140k/yrOnsiteFull Time
Elevations Credit Union: A member-owned, not-for-profit financial institution providing banking and lending services.
2+ MgmtRequires 2+ years of recent team leadership, desktop support experience, ITIL and formal service management knowledge, ITSM platform experience, Microsoft 365 proficiency, vendor management, and approximately 10% travel.
ITSM, ITIL, SysAid, ServiceNow, Microsoft 365, HP, Dell
CDWNasdaq: CDW: Sells and manages IT products and services for organizations.
10+ YOE10+ years in technical administrative or program support for federal/defense environments; expertise in IMS/IMS development, CPM, schedule risk analysis, data visualization, technical writing, and Power BI/PM scheduling tools.
Microsoft Project, Primavera P6, Power BI, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, GIS
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
Freddie MacOTCQB: FMCC: Purchases and securitizes home mortgages for the secondary market.
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in technology or platform operations, 3+ years leading technical teams, enterprise platform support, ITIL processes, incident management, monitoring, and executive reporting.
WindwardLondon Stock Exchange: WNWD: Provides maritime AI intelligence for shipping and defense sectors.
3+ YOE3+ years in technical/customer support for SaaS, experience with ticketing platforms (Salesforce, Freshdesk, Jira), troubleshooting REST/GraphQL/SQL/MongoDB issues, basic Python, strong communication and stakeholder management.
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
NRITokyo Stock Exchange: 4307: Provides IT consulting, cloud migration, and managed technology services.
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
5+ YOERequires 5+ years supporting technical DoD or intelligence community programs, technical development coordination, system architecture and integration experience, TS/SCI clearance, and a bachelor's degree.
Peraton: Provides advanced technology and mission support for government agencies.
8+ YOERequires TS/SCI clearance with polygraph or ability to obtain it, a bachelor's degree with 8+ years' experience or equivalent, and 8+ years of PeopleSoft technical support experience.
Project management of customer deployments and demonstrations, cross-functional coordination across global teams, risk and issue management, and supporting technical program execution in live operational environments.
Technical Support Analyst – Maritime Sensing (ONR 321MS)
Arlington, Virginia, United States
OnsiteContract, Temporary
Stahl Companies: Provides program management and advocacy to connect commercial technology companies and small businesses with government programs.
10+ YOEActive Top Secret clearance, BS degree, 10+ years supporting S&T efforts for ASW/MIW (8 years with PMP). Requires DAWIA S&TM Level I or foundational engineering/technical management training, test-plan development, Navy S&T acquisition experience, and executive briefing skills.
TechSur Solutions: A digital services enabling digital transformation through cloud, modernization, Agile, and data analytics.
10+ YOEBachelor's degree and 10+ years of relevant experience, including technical program management and 5+ years supporting HHS. Requires federal technology delivery, team, financial, contractual, and customer-management experience.
Nextonic Solutions: Provides scientific and technology development services to federal agencies.
Provide program/project management support for IT-enabled scientific initiatives, manage schedules, budgets, contracts, dashboards, onboarding/offboarding, reporting, and liaison with federal stakeholders.
Interclypse: Provides software engineering and cybersecurity solutions for government agencies.
Customer-facing technical support experience, ability to read and debug XML/JSON, strong troubleshooting and communication skills, ability to manage multiple issues, bachelor's in computer science/engineering or related.
XML, JSON, REST, SOAP, SQL, Jira, Zendesk, ServiceNow, Microsoft SharePoint, Power BI, Power Apps, Power Automate
District of Columbia Public Schools: Public school district providing K-12 education in Washington, D.C.
Bachelor's degree required for business manager; two+ years related experience; for administrative officers, bachelor's degree and three+ years experience; master's degree preferred.
Modern Technology Solutions: Provides advisory and assistance services to deliver cost-effective, long-term capabilities supporting defense and government missions.
20+ YOE20+ years DoD acquisition experience, 2+ years SAP/SCI experience within last 5 years, acquisition and contract management, SOW/RFP documentation, strong briefing and writing skills for senior leadership.
Modern Technology Solutions, Inc.: Provides engineering, technology, and cybersecurity services for national security.
20+ YOE20+ years DoD acquisition experience, including 2+ years with SAP/SCI within last 5 years; extensive acquisition and contract management; ability to develop acquisition documentation and briefing materials; Bachelor’s required, Master’s desired.
Peraton: National security and mission-critical government technology services provider.
8+ YOERequires TS/SCI clearance with polygraph or ability to obtain it, a bachelor's degree plus 8+ years' relevant experience or 12 years' experience, and 8+ years supporting PeopleSoft.
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
8+ YOEBachelor's degree or higher, 8+ years managing complex DoD/DoW projects or programs, PMP certification, 1+ year supporting the U.S. Navy, SharePoint experience, and basic systems engineering knowledge.