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334 technical support manager jobs at 219 companies in Washington, DC

1mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
Quantifind
Quantifind: AI-driven platform for financial risk and fraud detection.
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
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1d
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Senior Technical Administrative Support
Washington, District of Columbia, United States
$140k-$160k/yr HybridFull Time
CDW
CDWNasdaq: CDW: Sells and manages IT products and services for organizations.
10+ YOE10+ years in technical administrative or program support for federal/defense environments; expertise in IMS/IMS development, CPM, schedule risk analysis, data visualization, technical writing, and Power BI/PM scheduling tools.
Microsoft Project, Primavera P6, Power BI, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, GIS
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3w
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Technical Support Engineer
Tysons or Morristown or United States or Israel
RemoteFull Time
Cellebrite
CellebriteNASDAQ: CLBT: Provider of digital forensic and investigative intelligence software solutions.
2+ YOERemote (Pacific Time) or hybrid support role; 2+ years technical/IT support experience; advanced Windows workstation support, intermediate networking, application software support, CRM case management, strong communication and problem-solving skills.
Windows, CRM, Salesforce, Microsoft Project, Monday Board, SQL, Claude, ChatGPT, Copilot, iOS, Android, AWS, Microsoft Cloud services
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Technical Support Engineer
Washington, District of Columbia, United States
HybridFull Time
Windward
WindwardLondon Stock Exchange: WNWD: Provides maritime AI intelligence for shipping and defense sectors.
3+ YOE3+ years in technical/customer support for SaaS, experience with ticketing platforms (Salesforce, Freshdesk, Jira), troubleshooting REST/GraphQL/SQL/MongoDB issues, basic Python, strong communication and stakeholder management.
Salesforce, Freshdesk, Jira, REST APIs, GraphQL, SQL, MongoDB, Python
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Engineering Technical Support Manager 2
Annapolis, Maryland, United States
$140k-$210k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
6+ YOELead mechanical drafting team; 6+ years MCAD and PLM experience; ability to manage staff, provide technical oversight, develop proposals, and hold a current US Secret clearance (TS/SCI preferred).
MCAD, Product Lifecycle Management (PLM), Siemens NX, Teamcenter, Mission Product Lifecycle Management (MPLM)
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Field Technical Support Manager
Washington, District of Columbia, United States
$70k-$80k/yr FieldFull Time
Luxer One
Luxer One: Provider of smart package lockers and automated delivery solutions.
1+ YOE1-3 years field or support experience troubleshooting and repairing hardware and internet-connected devices; strong communication, training, and computer skills; experience with Zoho/CRM and Mac; ability to provide in-person customer service and test field solutions.
Zoho, CRM, Mac
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
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3w
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Technical Program Manager
Chantilly or Colorado Springs or El Segundo or Seal Beach
$145k-$208k/yr OnsiteFull Time
Sphinx Defense
Sphinx Defense: Develops software for secure satellite and space mission operations.
7+ YOE2+ Mgmt7+ years supporting space/software systems, 3+ years managing technical programs, active Secret clearance and TS/SCI eligibility, experience with MBSE, Agile/DevSecOps, customer engagement with U.S. government.
Model-Based Systems Engineering (MBSE), Agile, DevSecOps, OMS, UCI
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2mo
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Technical Support Specialist
Ashburn or Landover or Riverdale
OnsiteFull Time
Washington Commanders
Washington Commanders: Professional American football team and sports entertainment organization.
2+ YOETwo+ years tech support experience; strong hardware/software, networking, mobile device management; Windows/Mac, Office 365, IT security; good communication.
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Technical Project Manager (USA)
Warrenton, Virginia, United States
OnsiteFull Time
DroneShield
DroneShieldAustralian Securities Exchange: DRO: Sells counter-drone hardware and AI-powered threat detection software.
Project management of customer deployments and demonstrations, cross-functional coordination across global teams, risk and issue management, and supporting technical program execution in live operational environments.
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Technical Support Analyst – Maritime Sensing (ONR 321MS)
Arlington, Virginia, United States
OnsiteContract, Temporary
Stahl Companies
Stahl Companies: Provides program management and advocacy to connect commercial technology companies and small businesses with government programs.
10+ YOEActive Top Secret clearance, BS degree, 10+ years supporting S&T efforts for ASW/MIW (8 years with PMP). Requires DAWIA S&TM Level I or foundational engineering/technical management training, test-plan development, Navy S&T acquisition experience, and executive briefing skills.
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2w
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Technical Project Manager
Bethesda, Maryland, United States
OnsiteFull Time
Nextonic Solutions
Nextonic Solutions: Provides scientific and technology development services to federal agencies.
Provide program/project management support for IT-enabled scientific initiatives, manage schedules, budgets, contracts, dashboards, onboarding/offboarding, reporting, and liaison with federal stakeholders.
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1d
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Engineering Technical Support Manager 2
Annapolis, Maryland, United States
$140k-$210k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
6+ YOEUS citizen with active Secret clearance, 6+ years MCAD/PLM design experience, leadership of design teams, knowledge of design for manufacturability, and ability to obtain higher clearances; STEM degree or equivalent experience.
MCAD, Product Lifecycle Management (PLM), Siemens NX, Teamcenter, Mission Product Lifecycle Management (MPLM)
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2w
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Technical Support Engineer (Junior to Senior)
Annapolis Junction, Maryland, United States
OnsiteFull Time
Interclypse
Interclypse: Provides software engineering and cybersecurity solutions for government agencies.
Customer-facing technical support experience, ability to read and debug XML/JSON, strong troubleshooting and communication skills, ability to manage multiple issues, bachelor's in computer science/engineering or related.
XML, JSON, REST, SOAP, SQL, Jira, Zendesk, ServiceNow, Microsoft SharePoint, Power BI, Power Apps, Power Automate
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2mo
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Technical Support Specialist
Washington, District of Columbia, United States
$89k-$116k/yr OnsiteFull Time
District of Columbia Public Schools
District of Columbia Public Schools: Public school district providing K-12 education in Washington, D.C.
Bachelor's degree required for business manager; two+ years related experience; for administrative officers, bachelor's degree and three+ years experience; master's degree preferred.
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Senior Technical Program Management Support
Chantilly, Virginia, United States
$200k-$235k/yr OnsiteFull Time
Modern Technology Solutions
Modern Technology Solutions: Provides advisory and assistance services to deliver cost-effective, long-term capabilities supporting defense and government missions.
20+ YOE20+ years DoD acquisition experience, 2+ years SAP/SCI experience within last 5 years, acquisition and contract management, SOW/RFP documentation, strong briefing and writing skills for senior leadership.
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Senior Technical Program Management Support
Chantilly, Virginia, United States
$200k-$235k/yr OnsiteFull Time
Modern Technology Solutions, Inc.
Modern Technology Solutions, Inc.: Provides engineering, technology, and cybersecurity services for national security.
20+ YOE20+ years DoD acquisition experience, including 2+ years with SAP/SCI within last 5 years; extensive acquisition and contract management; ability to develop acquisition documentation and briefing materials; Bachelor’s required, Master’s desired.
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2mo
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International Acquisitions Technical Support (Lifecycle Acquisition)
Springfield, Virginia, United States
OnsiteFull Time
Axiologic Solutions
Axiologic Solutions: Providing engineering and IT services to federal government agencies.
8+ YOEActive TS/SCI clearance with CI polygraph preferred; bachelor's with 8+ years of general experience and 6+ years specialized experience.
XACTA, CDRLs
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2mo
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Senior Technical Program Manager, Operational Excellence - USDS
Washington, District of Columbia, United States
$119k-$282k/yr OnsiteFull Time
TikTok USDS Joint Venture
TikTok USDS Joint Venture: Operates and secures TikTok services for U.S. users.
5+ YOEBachelor's degree and 5+ years in technical program/project management in security or infrastructure; experience leading large cross-functional initiatives, data analysis for decision support, executive communication, and process optimization.
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
Peraton
Peraton: National security and mission-critical government technology services provider.
10+ YOE10+ Mgmt10+ years progressive IT leadership supporting government human services or eligibility systems; experience with cloud (AWS, Azure), DevOps, ITIL, enterprise architecture; US citizen able to obtain Public Trust; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
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