59 technical support manager jobs at 46 companies in Henderson, NC
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Technical Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
QualysNASDAQ: QLYS: Provides cloud-based platform for cybersecurity and compliance management.
2+ YOE2+ years technical support experience; knowledge of vulnerability management, web application security, TCP/IP, Windows/Linux, common OS services, firewalls/IDS, strong troubleshooting and communication skills; U.S. Person required; BS in CS or equivalent experience.
Core Managed: Managed IT and cybersecurity services provider for businesses.
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
Metabolon: Provides metabolomics analysis services for life sciences research.
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
Technical Delivery Manager (State & Local Government)
Raleigh, North Carolina, United States
$125k-$250k/yrOnsiteFull Time
AppianNASDAQ: APPN: Provides a low-code platform for enterprise-grade process automation.
5+ YOE1+ Mgmt5+ years agile delivery experience, proven State & Local Government contract support, financial management of books of business, team leadership, BS/BA in related field, strong communication and stakeholder management.
Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
First HorizonNYSE: FHN: Operates a regional bank providing commercial and consumer financial services
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
XeroxNASDAQ: XRX: Sells printing hardware, digital document software, and managed IT services.
4+ YOE4–6 years relevant experience (or bachelor's degree), experience supporting enterprise print environments, strong Microsoft Office skills (Excel, Word, PowerPoint), Microsoft Project beneficial, customer-facing service delivery and problem-solving skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Project
Provider Support Assistant - Pediatrics Critical Care (Durham, NC, US, 27710)
Durham, North Carolina, United States
OnsiteFull Time
Duke Health: Provides comprehensive medical care, clinical research, and health education.
1+ YOEHigh school diploma and 1+ year clerical/office experience required; strong organizational, scheduling, and technical skills to support physicians and manage administrative tasks across multiple systems.
Strawbridge Studios: Provides school portrait photography and yearbook publishing services.
Provide customer and technical support for yearbook clients and field reps, manage projects/accounts, troubleshoot web platforms, communicate production updates, and meet production deadlines.
FilterEasy: Subscription-based home air and water filter delivery service.
2+ YOE2+ years in Applications Support or related technical-operational role; experience with ERP/WMS/eCommerce; SQL querying; backlog management; strong cross-functional communication.
Altec: Manufacturers of utility, telecommunications, and heavy equipment.
Bachelor's degree required; 2 years customer service/sales support preferred; available for up to 10% overnight travel; strong problem-solving, communication, and time-management skills.
NovartisNew York Stock Exchange: NVS: Develops and manufactures innovative prescription medicines for patients.
5+ YOEBachelor's in engineering, 5+ years in pharmaceutical engineering/maintenance, equipment reliability and calibration experience, root-cause RCA, engineering change management, project support, and strong English communication.
Information Services Support and Operations Analyst
Cary, North Carolina, United States
OnsiteFull Time
Cary Academy: Independent college-preparatory school for grades 6 to 12
1+ YOEManage and improve technology support operations and asset lifecycle; provide technical support, inventory management, documentation, and vendor coordination; Bachelor's in IT/CS preferred; 1+ year related experience preferred.
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yrRemoteFull Time
Second Front Systems: Secure cloud hosting and automated compliance for government software.
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.
SafranEuronext Paris: SAF: Designs, manufactures, and supports aircraft engines and aerospace systems.
Provide technical assembly support for LEAP-1B modules, manage stock and work orders, document assembly issues, coordinate with GE and quality teams; strong client support, analysis, adaptability, and availability required.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation/troubleshooting, inventory management, and delivery; ability to lift 55+ lbs and reliable transportation required.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Technical Services Engineer, FlashArray (Shift: 7:00 AM to 4:00 PM Eastern Time)
Raleigh, North Carolina, United States
$93k-$140k/yrOnsiteFull Time
Pure StorageNYSE: PSTG: Provides all-flash enterprise data storage and management solutions.
3+ years enterprise technical support experience; troubleshoot storage, networking, OS, and SAN issues; strong customer communication and case management; mentor junior engineers.
H&R Block: A tax services providing tax preparation and operational support across a seasonal office network.
Field-based role supporting seasonal office setup, basic maintenance, PC hardware installation/troubleshooting, inventory management; ability to lift ~55 lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
San Jose or Durham or Mexico City or Bengaluru or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
€70k-€104k/yrHybridFull Time
NutanixNASDAQ: NTNX: Sells cloud software and hyperconverged infrastructure for enterprises.
3+ YOE3+ years escalation/technical support experience in enterprise support, strong communication, conflict resolution, organization, conference facilitation, and bachelor-level technical background.
Fort Lauderdale or Birmingham or Mobile or Dothan or Montgomery or Huntsville or Tuscaloosa or Gainesville or Ocala or Orlando or Pensacola or Panama City or Tampa or Alpharetta or Atlanta or Augusta or Johns Creek or Charlotte or Raleigh
$81k-$154k/yrFieldFull Time
Boston ScientificNYSE: BSX: Manufacturer of interventional medical devices and technologies.
5+ YOE1+ MgmtAssociate degree in STEM, 5+ years field service/technical support experience, 1+ year leadership experience, valid driver’s license, ability to travel up to 75%, strong communication and multitasking skills.