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81 technical support manager jobs at 59 companies in Maple Grove, MN

1w
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Technical Support Manager
Heathrow or Roseville
$112k-$140k/yr HybridFull Time
Cohesity
Cohesity: AI-powered data security and management software provider.
7+ YOEBachelor's degree,7–10 years support experience,leadership managing large technical teams,customer-facing escalation experience,cross-functional partnership,strong communication and presentation skills.
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1d
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IT Technical Support Manager
Saint Paul or United States or Canada
$120k-$135k/yr OnsiteFull Time
Atlanta Cheesecake Company
Atlanta Cheesecake Company: Produces and sells frozen cheesecakes and specialty desserts.
2+ YOEBachelor's degree or equivalent experience; 2–5 years of IT support experience, technical troubleshooting, leadership experience, communication, problem-solving, and 50% travel within the U.S. and Canada.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
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1d
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IT Technical Support Manager
Saint Paul or United States or Canada
$120k-$135k/yr OnsiteFull Time
Dessert Holdings
Dessert Holdings: Manufacturer of premium frozen desserts for retail and foodservice.
2+ YOERequires a bachelor's degree or equivalent experience, 2–5 years of IT support experience, technical troubleshooting expertise, supervisory experience, communication skills, problem-solving ability, and 50% travel.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
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1d
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IT Technical Support Manager
Saint Paul or United States or Canada
$120k-$135k/yr OnsiteFull Time
Lawler Foods
Lawler Foods: Manufacturer of gourmet cheesecakes and desserts for foodservice establishments.
2+ YOEBachelor's degree or equivalent experience; 2–5 years of IT support experience, technical troubleshooting, supervisory experience, strong communication and problem-solving skills, and ability to travel 50% in the U.S. and Canada.
Microsoft 365, Microsoft Azure, Active Directory, Group Policy
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1d
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IT Technical Support Manager
Saint Paul, Minnesota, United States
$120k-$135k/yr OnsiteFull Time
The Original Cakerie
The Original Cakerie: Manufactures and distributes premium frozen cakes and dessert products.
2+ YOEBachelor's degree or equivalent experience; 2–5 years in IT support; technical troubleshooting, team leadership, root cause analysis, customer service, and 50% travel within the U.S. and Canada.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
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4w
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Director, Technical Support
Minneapolis, Minnesota, United States
$125k-$135k/yr HybridFull Time
Hoxhunt
Hoxhunt: AI-driven human risk management and cybersecurity training platform.
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
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1mo
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Technical Support Specialist
Arden Hills, Minnesota, United States
$51k-$97k/yr OnsiteFull Time
Boston Scientific
Boston ScientificNYSE: BSX: Manufacturer of interventional medical devices and technologies.
Fluent English, associate degree or technical training, strong computer literacy and technical aptitude, independent judgment, flexible call-center hours; preferred: 1+ years technical support, medical/capital equipment experience, familiarity with service management systems.
Global Service Management System (GSMS), Salesforce, ServiceMax, Siebel, SAP Service Module
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3w
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Technical Support and Warranty Management
Hanover, Minnesota, United States
OnsiteFull Time
Forgent
Forgent: Specialized provider of critical power infrastructure and transformer solutions.
8+ YOE8+ years leadership in technical support/service operations for industrial equipment; bachelor\u0002s required; experience building centralized support organizations, warranty governance, and CRM/service platform implementation (Salesforce preferred).
Salesforce Service Cloud, Field Service
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1d
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IT Technical Support Manager
Saint Paul, Minnesota, United States
OnsiteFull Time
Lawler's Desserts
Lawler's Desserts: Manufacturer of gourmet cheesecakes and frozen desserts for foodservice.
N/A
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1w
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Technical Support Specialist
Minnetonka, Minnesota, United States
$55k/yr OnsiteFull Time
BBQ Holdings
BBQ HoldingsToronto Stock Exchange: MTY: Operates and franchises a diverse portfolio of casual dining restaurants.
5+ YOE5+ years supporting end users and projects; expert Windows desktop knowledge; experience with imaging, Active Directory, Microsoft 365, Intune, patch and antivirus management, ticketing systems, and Apple device deployment.
Microsoft Windows, Microsoft 365, Active Directory, DNS, DHCP, VPN, Anti Virus, Microsoft Office, Electronic Mail (Email), SolarWinds WHD, ServiceNow, Cherwell, ManageEngine, Microsoft WSUS, Shavlik, BigFix, Microsoft Intune, JAMF Pro, Marimba, SCCM, Cisco, MacOS, iOS
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3w
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
Arctic Wolf
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
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1mo
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Technical Support Engineer
Minneapolis, Minnesota, United States
$80k-$90k/yr OnsiteFull Time
Electric Machinery Company
Electric Machinery CompanyB3: WEGE3: Design and manufacture of custom large electric motors and generators.
BS in engineering, strong customer communication and project management, ability to analyze field data, create service reports, coordinate inspections, and work with SAP and Microsoft Office.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
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2mo
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Technical Support Specialist
New Brighton or St. Paul
$28-$56/hr FieldFull Time
Abbott
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
2+ YOE2+ years relevant instrumentation and customer-facing experience; associate degree or equivalent; ability to perform advanced remote diagnostics, troubleshooting, documentation, and case/work order management.
ServiceMax, DICOM, OCT, X-ray
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23h
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Senior Manager - Technical Product Management - Minneapolis, MN
Minnetonka, Minnesota, United States
$113k-$193k/yr OnsiteFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
8+ YOE5+ MgmtRequires 8+ years in product management or technical product leadership, 5+ years managing complex enterprise products, 2+ years supporting payer or payment integrity, and experience with Agile, data platforms, distributed systems, and modern architectures.
Data Science, AI/ML, Generative AI, Agile
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17h
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Product & Technical Support Specialist II
Murfreesboro or St. Paul or Europe or Asia or North America
$22-$28/hr OnsiteFull Time
Ergotron
Ergotron: Manufactures ergonomic workstations and digital display mounting systems.
Expertise troubleshooting electrical, mechanical, hardware, software, and installation issues; technical documentation, customer support, Salesforce case management, and collaboration with customers, partners, resellers, and internal teams.
Salesforce, Salesforce Case Management
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4d
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Technical Services Manager
Mendota Heights, Minnesota, United States
$100k-$120k/yr OnsiteFull Time
Trafera
Trafera: Provides educational technology hardware and integrated IT support services.
7+ YOE3+ MgmtBachelor's degree in IT, computer science, or related field, or equivalent experience; 7+ years in IT operations, infrastructure, or technical support, including 3+ years leading a team.
FreshService, Microsoft 365, Entra ID, Intune, MFA, LAN/WAN, VPN, PCI-DSS, SOC 2
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1w
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Customer Support Engineering Manager
Maple Grove, Minnesota, United States
OnsiteFull Time
Circuit Check
Circuit Check: Designs and manufactures automated electronic test systems and fixtures.
Bachelor's preferred,5+ years technical professional experience with leadership in B2B/industrial technology,knowledge of electronics testing,strong project management and communication skills.
WATS, TestPartner dashboard, Salesforce, IFS, Isolated Networks
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1mo
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Technical Operations Coordinator
Brisbane or Eden Prairie or Seal Beach or Doral or Los Angeles or Miami or Minneapolis or San Francisco
FieldFull Time
League One Volleyball
League One Volleyball: A volleyball sports performance, training, and professional league enterprise.
Support match-day and practice technical/video/data operations, perform live data collection and analysis, manage scout and performance video, coordinate tech setup and logistics, and assist with equipment and travel support.
DataVolley, VolleyStation, Google Workspace, Teamworks
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1mo
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Software Technical Specialist - MGC
Saint Paul, Minnesota, United States
$60k-$70k/yr OnsiteFull Time
MGC Diagnostics
MGC Diagnostics: Sells non-invasive cardiorespiratory diagnostic systems and respiratory software.
2+ YOEBachelor's in CS or similar, 2 years technical support experience, advanced debugging and root cause analysis, customer support, cybersecurity risk management, experience with BreezeSuite/Ascent/AscentConnect, Microsoft SQL/SSMS, and Visual Studio.
BreezeSuite, Ascent, AscentConnect, Microsoft SQL, Microsoft SQL Studio (SSMS), Visual Studio
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2w
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Supervisor, Technical Assistance Center
Arden Hills, Minnesota, United States
$72k-$136k/yr OnsiteFull Time
Boston Scientific
Boston ScientificNYSE: BSX: Developing and manufacturing innovative medical devices for less-invasive treatments.
5+ YOE5+ MgmtBachelor's or equivalent,5+ years people leadership in technical support/contact center,experience with CRM and workforce metrics,escalation management,coaching and talent development.
Salesforce, Dynamics, ServiceNow
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